Is Baker Brothers Plumbing, Air & Electric any good?
Our verdict: solid, not standout — #62 of 90 plumbers, better than 31%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 99% of peers
Craft & service — better than 86% of peers
Accountability — better than 75% of peers
Reliability — 13th percentile
Satisfaction — 11th percentile
Momentum — 6th percentile
Baker Brothers Plumbing, Air & Electric for cleaning
Clear ✕172 customers reviewed a cleaning job here and rated it 4.94★. Most paid $300–400. For this job it ranks #2 of 7 plumbers we track.
All 172 Google reviews tagged “Cleaning” · showing 60
I had an absolutely wonderful experience with Baker Brothers! Michael is excellent!! From start to finish, everyone was professional, knowledgeable, courteous, and genuinely focused on providing excellent customer service. They took the time to explain everything clearly, answered all of my questions, and made sure…
I use Baker Brother s for all my needs. Very helpful and knowledgeable
I love my relation ship with Baler Brothers. The price was good. One of the best decisions I have ever made is the Family plan. It has saved me so much money. My service man was wonderful, clean, smart, and easy to talk to. He answered all my questions. I suggest to all my friends to talk to Baker Brothers.
Landon was great! He quickly identified the issue and replaced/washed our AC unit. I definitely recommend!
I had a great experience with this Jon Saucedo from Baker Brothers. He came out for a routine tune-up and was extremely professional, knowledgeable, and thorough. He took the time to answer all of my questions and explained everything clearly without being pushy. He was also able to provide quotes for several key…
I’m very happy with the air duct cleaning service! The team was professional, friendly, and thorough from start to finish. They arrived on time, explained the process clearly, and did a great job cleaning the ducts, which also helped get rid of the moldy smell in my home. I really appreciate their attention to…
Recently have them coming over to service the tankless water heater. It was very easy to schedule with the help of the customer service rep over phone. They also followed up after the call to confirm the schedule and arrival of the technician. The Tech Mr Chuck was very professional and knowledgeable. He walked me…
The technician was on tome courtesy and very professional. He explained everything that he was going to do and how it is done.
Finally we got a plumber that went after the problem and clean the blockage out. Before we have paid a plumbers to use a fancy plunger and charged 300 for a temporary fix. This time he used a snake all the way out to the main line. Now it's like new again. A job very well done.
Richard A. was prompt, professional, resourceful, and cordial.
Worked diligently and was very professional. Took great care to make sure I understood what he was doing. Explained ongoing care/maintenance.
Good job. Showed up on time did a good job.
Last year we had plumbing issues which we trusted Baker Bros fix. And they did a good job with it but at the same time we purchased a service contract which covers the A/C and Heat as well. We called them out for a routine cleaning a PM. The tech tries to tell my wife that the unit is 15 years old and is failing and…
Easy access with no holding period. Gave updates on timing and arrival. Definitely would use and recommend
Alexis was excellent!!!Tyson was great and very explicit as to what the problem was and how he corrected it..came to my rescue with a leak at 10’30 pm!
The plumbers were professional, and knowledgeable . Pleased with the service.
I only call Baker Brothers for HVAC and plumbing. Having a trustworthy and competent partner makes it much easier for me to overcome the hesitation that comes with addressing a potentially expensive problem at home. Their pricing is always up front and easy to understand. The notifications and status messages are…
Daniel was a very nice and knowledgeable technician. Daniel explained everything throughly. Highly recommend.
This was an appointment to replace seven smoke and CO detectors which were the incorrect models than paid for. That said, the technician, Tracy Wilson was extremely professional and demonstrated a high level of technical expertise and performed these services very efficiently. Baker Brothers is a great company to…
He did a good job and timely. They did the best they could do, for the price which was reasonable.
It was so great to have someone come out same day to look at my AC. I loved even more getting a text of who will be coming, picture and even adding a personal touch about the technician outlining his experience and what he loves to do outside of work. When Bahadurjit Singh arrived, he was so kind and knowledgeable…
Mason was awesome. One of the most professional technicians I have ever had. He made me feel at ease with the issue of the plumbing and was totally professional and I will never use anyone else but you guys!
Good job!
Thanks again !, Things are complex enough in today's world and having a company that is continually trustworthy and responsive taking care of my AC and plumbing is a huge deal. When my AC ( Installed by Baker Brothers) took a hit from a power grid surge, they were there the same day I called. I was working from…
Delvon did the semi annual furnace inspection/maintenance and did an excellent job. He also replaced the filter in the air handler. Thorough, point by point overview of what he did while he was here. Great job.
Excellent service. Very knowledgeable experts.
Andrew Bryant is an excellent technician. He is extremely knowledgeable and friendly person. I will recommend Andrew Bryant to any one.
Represented Baker Brothers very well. He is a great employee. His work was excellent.
The technician was very knowledgeable and helpful!
I only use Baker Bros. Very knowledgeable and friendly staff!
Great Service as always. Shout out to Jeff Dodd for coordinating this service.
Adrian and Sebastian with Baker Brothers cleaned our air ducts and blower. They were professional, friendly, and thorough.
Joshua was an excellent technician who diagnosed the problem quickly and really listened to me as a customer.
Excellent and fast duct cleaning, very professional!
12/05/2024 - Winter Furnace Check Service A+ - Brian C. did a great job and explained things to me so I could understand. 06/10/2024 - Appt Scheduled, Josh came out, house is cool again!!! Thank you, BB, and Josh, for a job well done. 06/08/2024 - Unfortunately, another leak was found. Thank you, James, for…
Bahadurjit Singh did a great job! He answered all my questions and gave me some good info.
He answered the question and offered good recommendations!😁 I appreciate the staff for helping out with the account billing. KLWV
I've been using Baker Brothers for both plumbing and HVAC services for several years now. Regardless of the technician they always provide competent, friendly, responsible service. So glad to be part of their Family Plan.
Our tech Jerome came out to take care of a job that was missed by the previous tech. He not only took care of it, but did a full inspection with pics.
Very professional and courteous, Greg was also very knowledgable. He explained everything in a manner that was understandable.
Tyson came over in the middle of the night and quickly identified a gas leak! He saved our lives and was informative, professional, and very courteous to my massive dogs. Thank you, thank you for helping us out today!!!
We moved into our new home and our garage plugs kept tripping. With a Costco-filled fridge we called Baker Electrics and Jordan came right over. We had extensive damage and Jordan replaced the entire panel. He explained each step and showed us what he did. Not only knowledgeable but thorough we are so glad they sent Jordan.
The team did a great job. The ducts are now clean and the house smells great. They were very professional, explaining beforehand what they were going to do and afterwords explaining and showing pictures of what they accomplished. They answered all of my questions. I am completely satisfied. Baker Brothers can be proud to have employees like Oscar.
New Call on August 2, 2024. Jason Morales did a fantastic job of identifying the problem and resolving it. He did it quickly and efficiently for a great fair price. He was able to solve the problem in the same visit and give us a quote for some other work that we want to have done as well. Overall he did a great…
Excellent work. Highly recommended
Tech was prompt courteous and knowledgeable. Completed work and checked to make sure everything functioned properly. Cleaned up work area before he left.
Very helpful and detailed thanks for your services to both young men
They are professional and courteous and they get the job done and explained in detail that is easy to understand i recommend Baker Brothers and I will continue to use their services.
Great service. Work with busy schedules and reasonable prices. I will continue to be their customer as long as they continue staying true to their word and being dependable and trustworthy. I will defenitely recommend
The A/C tech, Robert Barron, was very pleasant, professional, and knowledgeable. He examined our A/C thoroughly to diagnose the problems. He was thorough and efficient and empathetic to our lack of air. He took the time to explain the estimate of repair charges both retail and family plan. Great customer…
Awesome, excellent, professional service; provided same day service response. Thx Baker Brothers for quick customer support resolve. Don
Well, my air conditioner in the most important room in the house (my sewing/play room). I called Baker Brothers on the weekend, and an appointment was made for Monday. Chris came out and determined that my fan motor was not working any longer. He ordered the part and told me it would be in Tuesday. Tuesday…
Baker Brothers has always sent great people to work on our AC and plumbing needs.
Excellent service. They showed up on time, explained everything that they were doing. They were very professional in everything they did. I would highly recommend them to anyone. We had two water heaters installed today. 5 stars to these guys ! 11/17/21 Just had them do tune ups on heaters for the winter.…
I use Baker Brothers for all my needs electrical and plumbing related. Dylan G answered all of my questions, explained his findings, and set a follow-up appointment all in under half an hour. Since ours is an older house, it’s super convenient to have everything all in one place that needs to be done. Can’t recommend my guys enough!
They were very great. I called them on Tuesday about needing a new water heater and they got it installed on Wednesday. Very prompt, and quality service. I’ve now been using them for over a year. I will not be going anywhere else for home repairs. Always prompt, always professional, and always five star work. They…
Pleasant and professional. Did a through job inspecting and cleaning unit.
Excellent service. Quick and efficient. Friendly and completed the job in great time for me to get to my appointments.
Howard did a great job fixing my electrical problems. A very efficient and professional job.
I’ve used Baker Brothers for years now. They are always responsive in a reasonable time. And EVERY technician has been professional, informative, and friendly. They finish the project in the time they estimated and clean up afterwards. I think the monthly Family Plan is a great offer as it pays for itself in the long run.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Baker Brothers Plumbing, Air & Electric
Is Baker Brothers Plumbing, Air & Electric good?
Yes by most measures: 4.8★ from 24,634 Google reviews and an Experts Score of 40/100 (grade C), #62 of 90 plumbers we track. 4.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Baker Brothers Plumbing, Air & Electric charge?
Customers reported a typical bill of $393 (middle half $192–$1.1k), 18% below the plumbers median of $480.
What do customers hire Baker Brothers Plumbing, Air & Electric for?
Mostly a/c system maintenance (1572), plumbing leak detection (1153), plumbing pipe repair (1141), drain cleaning (1035).
Does the owner respond to complaints?
The owner replied to 88% of 1–3★ reviews (category: 82%).
