How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%61+21.3Reliability 15%51+7.7Craft & service 20%67+13.4Value 10%58+5.8Momentum 8%6+0.5Track record 7%100+7Accountability 5%73+3.7Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCOREBaker Brothers Plumbing, Air & Electric
Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 24,634 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.
Reviews for your job
Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.
Baker Brothers Plumbing, Air & Electric for cleaning
Clear ✕All 172 Google reviews tagged “Cleaning” · showing 120
I had an absolutely wonderful experience with Baker Brothers! Michael is excellent!! From start to finish, everyone was professional, knowledgeable, courteous, and genuinely focused on providing excellent customer service. They took the time to explain everything clearly, answered all of my questions, and made sure…
I use Baker Brother s for all my needs. Very helpful and knowledgeable
I love my relation ship with Baler Brothers. The price was good. One of the best decisions I have ever made is the Family plan. It has saved me so much money. My service man was wonderful, clean, smart, and easy to talk to. He answered all my questions. I suggest to all my friends to talk to Baker Brothers.
Landon was great! He quickly identified the issue and replaced/washed our AC unit. I definitely recommend!
I had a great experience with this Jon Saucedo from Baker Brothers. He came out for a routine tune-up and was extremely professional, knowledgeable, and thorough. He took the time to answer all of my questions and explained everything clearly without being pushy. He was also able to provide quotes for several key…
I’m very happy with the air duct cleaning service! The team was professional, friendly, and thorough from start to finish. They arrived on time, explained the process clearly, and did a great job cleaning the ducts, which also helped get rid of the moldy smell in my home. I really appreciate their attention to…
Recently have them coming over to service the tankless water heater. It was very easy to schedule with the help of the customer service rep over phone. They also followed up after the call to confirm the schedule and arrival of the technician. The Tech Mr Chuck was very professional and knowledgeable. He walked me…
The technician was on tome courtesy and very professional. He explained everything that he was going to do and how it is done.
Finally we got a plumber that went after the problem and clean the blockage out. Before we have paid a plumbers to use a fancy plunger and charged 300 for a temporary fix. This time he used a snake all the way out to the main line. Now it's like new again. A job very well done.
Richard A. was prompt, professional, resourceful, and cordial.
Worked diligently and was very professional. Took great care to make sure I understood what he was doing. Explained ongoing care/maintenance.
Good job. Showed up on time did a good job.
Last year we had plumbing issues which we trusted Baker Bros fix. And they did a good job with it but at the same time we purchased a service contract which covers the A/C and Heat as well. We called them out for a routine cleaning a PM. The tech tries to tell my wife that the unit is 15 years old and is failing and…
Easy access with no holding period. Gave updates on timing and arrival. Definitely would use and recommend
Alexis was excellent!!!Tyson was great and very explicit as to what the problem was and how he corrected it..came to my rescue with a leak at 10’30 pm!
The plumbers were professional, and knowledgeable . Pleased with the service.
I only call Baker Brothers for HVAC and plumbing. Having a trustworthy and competent partner makes it much easier for me to overcome the hesitation that comes with addressing a potentially expensive problem at home. Their pricing is always up front and easy to understand. The notifications and status messages are…
Daniel was a very nice and knowledgeable technician. Daniel explained everything throughly. Highly recommend.
This was an appointment to replace seven smoke and CO detectors which were the incorrect models than paid for. That said, the technician, Tracy Wilson was extremely professional and demonstrated a high level of technical expertise and performed these services very efficiently. Baker Brothers is a great company to…
He did a good job and timely. They did the best they could do, for the price which was reasonable.
It was so great to have someone come out same day to look at my AC. I loved even more getting a text of who will be coming, picture and even adding a personal touch about the technician outlining his experience and what he loves to do outside of work. When Bahadurjit Singh arrived, he was so kind and knowledgeable…
Mason was awesome. One of the most professional technicians I have ever had. He made me feel at ease with the issue of the plumbing and was totally professional and I will never use anyone else but you guys!
Good job!
Thanks again !, Things are complex enough in today's world and having a company that is continually trustworthy and responsive taking care of my AC and plumbing is a huge deal. When my AC ( Installed by Baker Brothers) took a hit from a power grid surge, they were there the same day I called. I was working from…
Delvon did the semi annual furnace inspection/maintenance and did an excellent job. He also replaced the filter in the air handler. Thorough, point by point overview of what he did while he was here. Great job.
Excellent service. Very knowledgeable experts.
Andrew Bryant is an excellent technician. He is extremely knowledgeable and friendly person. I will recommend Andrew Bryant to any one.
Represented Baker Brothers very well. He is a great employee. His work was excellent.
The technician was very knowledgeable and helpful!
I only use Baker Bros. Very knowledgeable and friendly staff!
Great Service as always. Shout out to Jeff Dodd for coordinating this service.
Adrian and Sebastian with Baker Brothers cleaned our air ducts and blower. They were professional, friendly, and thorough.
Joshua was an excellent technician who diagnosed the problem quickly and really listened to me as a customer.
Excellent and fast duct cleaning, very professional!
12/05/2024 - Winter Furnace Check Service A+ - Brian C. did a great job and explained things to me so I could understand. 06/10/2024 - Appt Scheduled, Josh came out, house is cool again!!! Thank you, BB, and Josh, for a job well done. 06/08/2024 - Unfortunately, another leak was found. Thank you, James, for…
Bahadurjit Singh did a great job! He answered all my questions and gave me some good info.
He answered the question and offered good recommendations!😁 I appreciate the staff for helping out with the account billing. KLWV
I've been using Baker Brothers for both plumbing and HVAC services for several years now. Regardless of the technician they always provide competent, friendly, responsible service. So glad to be part of their Family Plan.
Our tech Jerome came out to take care of a job that was missed by the previous tech. He not only took care of it, but did a full inspection with pics.
Very professional and courteous, Greg was also very knowledgable. He explained everything in a manner that was understandable.
Tyson came over in the middle of the night and quickly identified a gas leak! He saved our lives and was informative, professional, and very courteous to my massive dogs. Thank you, thank you for helping us out today!!!
We moved into our new home and our garage plugs kept tripping. With a Costco-filled fridge we called Baker Electrics and Jordan came right over. We had extensive damage and Jordan replaced the entire panel. He explained each step and showed us what he did. Not only knowledgeable but thorough we are so glad they sent Jordan.
The team did a great job. The ducts are now clean and the house smells great. They were very professional, explaining beforehand what they were going to do and afterwords explaining and showing pictures of what they accomplished. They answered all of my questions. I am completely satisfied. Baker Brothers can be proud to have employees like Oscar.
New Call on August 2, 2024. Jason Morales did a fantastic job of identifying the problem and resolving it. He did it quickly and efficiently for a great fair price. He was able to solve the problem in the same visit and give us a quote for some other work that we want to have done as well. Overall he did a great…
Excellent work. Highly recommended
Tech was prompt courteous and knowledgeable. Completed work and checked to make sure everything functioned properly. Cleaned up work area before he left.
Very helpful and detailed thanks for your services to both young men
They are professional and courteous and they get the job done and explained in detail that is easy to understand i recommend Baker Brothers and I will continue to use their services.
Great service. Work with busy schedules and reasonable prices. I will continue to be their customer as long as they continue staying true to their word and being dependable and trustworthy. I will defenitely recommend
The A/C tech, Robert Barron, was very pleasant, professional, and knowledgeable. He examined our A/C thoroughly to diagnose the problems. He was thorough and efficient and empathetic to our lack of air. He took the time to explain the estimate of repair charges both retail and family plan. Great customer…
Awesome, excellent, professional service; provided same day service response. Thx Baker Brothers for quick customer support resolve. Don
Well, my air conditioner in the most important room in the house (my sewing/play room). I called Baker Brothers on the weekend, and an appointment was made for Monday. Chris came out and determined that my fan motor was not working any longer. He ordered the part and told me it would be in Tuesday. Tuesday…
Baker Brothers has always sent great people to work on our AC and plumbing needs.
Excellent service. They showed up on time, explained everything that they were doing. They were very professional in everything they did. I would highly recommend them to anyone. We had two water heaters installed today. 5 stars to these guys ! 11/17/21 Just had them do tune ups on heaters for the winter.…
I use Baker Brothers for all my needs electrical and plumbing related. Dylan G answered all of my questions, explained his findings, and set a follow-up appointment all in under half an hour. Since ours is an older house, it’s super convenient to have everything all in one place that needs to be done. Can’t recommend my guys enough!
They were very great. I called them on Tuesday about needing a new water heater and they got it installed on Wednesday. Very prompt, and quality service. I’ve now been using them for over a year. I will not be going anywhere else for home repairs. Always prompt, always professional, and always five star work. They…
Pleasant and professional. Did a through job inspecting and cleaning unit.
Excellent service. Quick and efficient. Friendly and completed the job in great time for me to get to my appointments.
Howard did a great job fixing my electrical problems. A very efficient and professional job.
I’ve used Baker Brothers for years now. They are always responsive in a reasonable time. And EVERY technician has been professional, informative, and friendly. They finish the project in the time they estimated and clean up afterwards. I think the monthly Family Plan is a great offer as it pays for itself in the long run.
Alexandra is an excellent plumber. She found the problem, fix it and suggested some work to keep from having addition problem.
My plumber Matt B at Baker Bros is amazing! He walked me through many aspects of my plumbing as I peppered him with questions. He addressed concerns, repaired what was needed and adjusted a few faucets that were soon to become problems. Amazing service and personality from Matt B!
Very knowledgeable and very professional .Adrian Crosbie
Water leak, found the leak, explained what needed to be done and repaired it.
Very professional . Everything was great from Dan. Just prices even with discounts are getting very high for senior citizens and veterans as well as being a regular customer. Otherwise , great.
Very knowledgeable and we are happy with the service he provided.
Erick was very knowledgeable and did a great job explaining things and letting me know what my issues were and how to solve them. Josh R. and Jake were very nice and did a great job at getting my drain clean in a quick and timely manner. (10/4/22) Charles H was very nice and informative. Another great visit from…
Just great service from great people! Michel S. was awesome!
Best experience, very professional, will use service again and recommend to friends!!
Very knowledgeable, professional courtesy, clean up behind them self very honest and professional. I give them 100%.
Checked the Heating System and AC equipment. Also corrected vents.
Professional and friendly service, and was able to quickly diagnose and fix our problem.
We are alway satisfied with Mr. Garrett Bullard we had him before. We were impress with Garrett the first and this time as well. He explains everything and break it down. Thank You, Mr. Bullard! Always a pleasure to see you.
August did a good job on the repairs of our air conditioning drain line and installing a new condensation pan.
Superb Job!
Wonderful customer service! Answered all of my questions and even helped with post-production installation :)
Arrived same day I called about fully clogged bathroom sink. Professional and courteous. $240 and sink cleat and draining.
Landon is a very good Technician
Called to have a technician to come out to see why everything was backing up in our tub. ERIC VILLEGAS came out on time, very professional, attentive listener and knowledgeable. He explained what he was do, explained the cost of the cleaning / removal of the blockage. It took him no time to record and clear the…
this was an estimate, but the technician conducted himself in a professional and caring manner.
Technician was timely, friendly and very professional. Great experience.
Eric and baker brothers were awesome in assisting me with drainage issues on my deck. Within 20 mins they had come, found and resolved the issue. Their communication was also top notch. I will be using them again for any plumbing needs
They are a VERY busy company so you may wait a little while for a non urgent job but I can see why, they get the job done and they get it done the right way! Shout out to Eric B. With excellent costumer service! Thanks again!
Johnny was very helpful and knowledgeable in explaining what was done and needed to be done.
I called several plumbing locations and Baker was the only one that did the job right and was upfront about the cost. Roto told me I was going to have to redo my entire plumbing outside and quoted me an astronomical price. Jake from Baker did a diagnostic and found 2 soft clogs and now I'm good again. I wish I…
Baker Brothers always on time and good service.
They do not stand behind their work. They are the most expensive in the metro-plex. Don't buy a family membership. Just don't.
Jesse was very professional and respectful. Baker Brothers were the second plumbing company we called to fix our plumbing problems. Jesse fixed our problems and gave us a 30 day guarantee.
Donny and his assistant did a look-over of the under the sink plumbing throughout the house as well as the water heater. Donny gave me an education on cast iron pipes vs PVC and shared options for partial and full replacement along with price ranges, which all seemed reasonable.
I love Baker Brothers! They are very professional and always respectful.
Although the overall diagnosis is alarming, the toilets are at least functioning in the meantime and will get us through the holidays. Our technician was knowledgeable and very professional, and broke the news to us about the old Iron pipes beneath the house gently. He gave us good advice that will be followed rigorously.
fall tune-up
Thorough and professional. Great to work with a schedule follow up work with timely.
He was very polite and courteous and very professional. He explained everything to me as the service was for my client in home health. The only thing I had a slight problem with was the price. It was a little on the high side but he did have to do alot.
Very professional, answered lot of my questions, well mannered, and very respectful of my home. I will recommend Baker Brothers service to anyone. They are truly the best.
Quick and clean
Adrian did an amazing job in cleaning out my dryer vent. He was very professional and kind. Great job!!
Adrian is AMAZING! He first came out to give me a quote and was very thorough. He notified me of problems with the system and recommended I speak to someone in Sales to replace the systems. With a call from Adrian a sales guy was there in one hour and I purchased 5 HVAC units same day for next day installation.…
Storm had all the parts needed to complete the repair.
Great services
Good service
Oscar was great.. Very professional and polite..
Just The Two Best Plumbers N D Hole 🕳 Wide World 🙏💒🌈😇
Very courteous and thorough with their service.
Not yet, still trying to decide which way to go. Daniel was awesome could not have asked for a better technician.
My first experience with Baker Brother's Plumbing was very pleasant. Both Carson and John are professional, on time and clean. They put on shoe slips as entering the house. Wow. Job well done. Especially John took his time to explain and address all my concerns. I'm very grateful to both gentlemen. Highly recommend!
Chuck was incredibly helpful and knowledgeable. I will be recommending him to friends and family.
Christian and the other technician who came to my home were professional and kind. They quickly inspected my A/C system and ended up not cleaning it because Baker Brothers doesn't service the type of ducts installed in my home. Christian took the time to explain the "why" behind the policy, which was much appreciated. Overall a good experience.
They came and clean my Heating and air conditioning ducks and took pictures for the insurance For us because we had an electrical fire And the smell lingered and until There's services today it was awesome And I would recommend them whole heartedly. Especially the technician and his helper that came to my house.
We’ve been using the Baker Brothers Family Plan for years but today is the first day I’m writing a review. Javier G came out and was just awesome all around. He repaired a troublesome whistling sound that kept happening when we used hot water. He was on time, quick, knowledgeable, and professional every step of the…
The plumbers who came out were very professional, courteous, answered my questions, never rushed me when talking with them. Very helpful. The big plus, the plumber called me to check to make sure all was working properly & if I needed anything. I never had that kind of customer service in a long time. This is…
Chris did an excellent job of servicing our A/C system. Reccomended a couple of items needing repair, and an improvement. No pressure from Chris, and he did the repairs and improvement installation. Reccomend Baker Brothers and Chris whole heartily
Sam was fabulous. He came out for electrical maintenance, and changed smoke detectors, checked dryer contact. Courteous and efficient!
The technicians took the time to do the job right. Made sure that everything was done thoroughly, even if it meant going back multiple times. Took the time to explain and show me pictures to explain. Even gave me some advice on other plumbing items in the house. Great service !
Easy to schedule, very friendly with skilled technicians. Will definitely use their services again in the future if needed
Best experience!! Alejandro was awesome and Alex both very professional. We had our air ducts cleaned along with dryer vent called the Gold package.Everything feels like new. And the air quality now makes me feel like I am living in a new home. Could not ask for a better outcome. Reliable Trustworthy . Thank you…
If you need it done fast this company is reliable!
Great service swift and complete. Eric B. was skilled, knowledgeable and communicating with him was pleasant . Thank you.
Raul Perez and his assistant went above and beyond to ensure I had the best service and experience this evening. Ask for Raul if you need AC service he is awesome.
I requested for an AC duct work cleaning quote, and Baker Brothers did an inspection and informed me that no cleaning is necessary because it is clean. I am impressed with the honesty.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 1572 | $27–$483 |
| Plumbing leak detection | 1153 | $124–$633 |
| Plumbing pipe repair | 1141 | $353–$1.2k |
| Drain cleaning | 1035 | $227–$554 |
| Toilet repair | 899 | $227–$606 |
| Water heater installation | 754 | $1.2k–$2.4k |
| A/C system repair | 710 | $246–$998 |
| Faucet repair | 636 | $205–$607 |
