Plumbers · Dallas, TX

Is Baker Brothers Plumbing, Air & Electric any good?

Our verdict: solid, not standout — #62 of 90 plumbers, better than 31%. Customers single out its track record and craft & service; momentum is where it trails.

👍 Strengths

Track record — better than 99% of peers

Craft & service — better than 86% of peers

Accountability — better than 75% of peers

👎 Watch-outs

Reliability — 13th percentile

Satisfaction — 11th percentile

Momentum — 6th percentile

Baker Brothers Plumbing, Air & Electric for sump pump repair

Clear ✕

10 customers reviewed a sump pump repair job here and rated it 5.00★. For this job it ranks #3 of 17 plumbers we track.

All 10 Google reviews tagged “Sump pump repair”

★★★★★ Don · Edited 10 months ago

Fernando Sampson is an excellent representative of Baker Bros.

Outdoor plumbing system repairSump pump repairDuctless heating & A/C services+ Punctuality+ Quality+ Professionalism
★★★★★ Diane · Edited 2 years ago

We had leaked water on floor of bathroom. The repairman discovered toilet leaking in two places. I bought a new Kohler toilet, it was installed next morning. Good work

Toilet repairPlumbing leak detectionFaucet repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Bridget · 3 years ago

Kevin was great along with his helper he had with him. We will use Bakers Brothers more due to the professionalism and communication that was displayed.

Sump pump repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Safeeya · 3 years ago

Sink not draining.

Sump pump repair+ Responsiveness+ Professionalism+ Value
★★★★★ Ramon · 3 years ago

Able to get a timely appointment.explain options in a concise manner.

Sump pump repair+ Responsiveness+ Professionalism
★★★★★ Mark · 3 years ago

They got someone out quickly and Chuck H was friendly, helpful, and fast.

Sump pump repair
★★★★★ Mi · Edited 3 years ago

Great speedy and honest.

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 4 years ago

Michael came when he said he would, and took care of the issue. I do wish they had warned us about this potential when they installed the system two months ago so I could have avoided the call, but Michael was kind, patient and explained everything well.

Toilet repairSump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Reba · Edited 3 years ago

Rating only, no written review.

Sump pump repairService not listed+ Punctuality+ Quality+ Value
★★★★★ James · 4 years ago

Rating only, no written review.

A/C system maintenancePlumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Baker Brothers Plumbing, Air & Electric

Is Baker Brothers Plumbing, Air & Electric good?

Yes by most measures: 4.8★ from 24,634 Google reviews and an Experts Score of 40/100 (grade C), #62 of 90 plumbers we track. 4.1% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Baker Brothers Plumbing, Air & Electric charge?

Customers reported a typical bill of $393 (middle half $192–$1.1k), 18% below the plumbers median of $480.

What do customers hire Baker Brothers Plumbing, Air & Electric for?

Mostly a/c system maintenance (1572), plumbing leak detection (1153), plumbing pipe repair (1141), drain cleaning (1035).

Does the owner respond to complaints?

The owner replied to 88% of 1–3★ reviews (category: 82%).

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