How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%13+2Craft & service 20%86+17.2Value 10%59+5.9Momentum 8%6+0.5Track record 7%99+6.9Accountability 5%75+3.8Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCOREBaker Brothers Plumbing, Air & Electric
Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 24,634 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.
Reviews for your job
Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.
Baker Brothers Plumbing, Air & Electric for cleaning
Clear ✕All 172 Google reviews tagged “Cleaning” · showing 40
I had an absolutely wonderful experience with Baker Brothers! Michael is excellent!! From start to finish, everyone was professional, knowledgeable, courteous, and genuinely focused on providing excellent customer service. They took the time to explain everything clearly, answered all of my questions, and made sure…
I use Baker Brother s for all my needs. Very helpful and knowledgeable
I love my relation ship with Baler Brothers. The price was good. One of the best decisions I have ever made is the Family plan. It has saved me so much money. My service man was wonderful, clean, smart, and easy to talk to. He answered all my questions. I suggest to all my friends to talk to Baker Brothers.
Landon was great! He quickly identified the issue and replaced/washed our AC unit. I definitely recommend!
I had a great experience with this Jon Saucedo from Baker Brothers. He came out for a routine tune-up and was extremely professional, knowledgeable, and thorough. He took the time to answer all of my questions and explained everything clearly without being pushy. He was also able to provide quotes for several key…
I’m very happy with the air duct cleaning service! The team was professional, friendly, and thorough from start to finish. They arrived on time, explained the process clearly, and did a great job cleaning the ducts, which also helped get rid of the moldy smell in my home. I really appreciate their attention to…
Recently have them coming over to service the tankless water heater. It was very easy to schedule with the help of the customer service rep over phone. They also followed up after the call to confirm the schedule and arrival of the technician. The Tech Mr Chuck was very professional and knowledgeable. He walked me…
The technician was on tome courtesy and very professional. He explained everything that he was going to do and how it is done.
Finally we got a plumber that went after the problem and clean the blockage out. Before we have paid a plumbers to use a fancy plunger and charged 300 for a temporary fix. This time he used a snake all the way out to the main line. Now it's like new again. A job very well done.
Richard A. was prompt, professional, resourceful, and cordial.
Worked diligently and was very professional. Took great care to make sure I understood what he was doing. Explained ongoing care/maintenance.
Good job. Showed up on time did a good job.
Last year we had plumbing issues which we trusted Baker Bros fix. And they did a good job with it but at the same time we purchased a service contract which covers the A/C and Heat as well. We called them out for a routine cleaning a PM. The tech tries to tell my wife that the unit is 15 years old and is failing and…
Easy access with no holding period. Gave updates on timing and arrival. Definitely would use and recommend
Alexis was excellent!!!Tyson was great and very explicit as to what the problem was and how he corrected it..came to my rescue with a leak at 10’30 pm!
The plumbers were professional, and knowledgeable . Pleased with the service.
I only call Baker Brothers for HVAC and plumbing. Having a trustworthy and competent partner makes it much easier for me to overcome the hesitation that comes with addressing a potentially expensive problem at home. Their pricing is always up front and easy to understand. The notifications and status messages are…
Daniel was a very nice and knowledgeable technician. Daniel explained everything throughly. Highly recommend.
This was an appointment to replace seven smoke and CO detectors which were the incorrect models than paid for. That said, the technician, Tracy Wilson was extremely professional and demonstrated a high level of technical expertise and performed these services very efficiently. Baker Brothers is a great company to…
He did a good job and timely. They did the best they could do, for the price which was reasonable.
It was so great to have someone come out same day to look at my AC. I loved even more getting a text of who will be coming, picture and even adding a personal touch about the technician outlining his experience and what he loves to do outside of work. When Bahadurjit Singh arrived, he was so kind and knowledgeable…
Mason was awesome. One of the most professional technicians I have ever had. He made me feel at ease with the issue of the plumbing and was totally professional and I will never use anyone else but you guys!
Good job!
Thanks again !, Things are complex enough in today's world and having a company that is continually trustworthy and responsive taking care of my AC and plumbing is a huge deal. When my AC ( Installed by Baker Brothers) took a hit from a power grid surge, they were there the same day I called. I was working from…
Delvon did the semi annual furnace inspection/maintenance and did an excellent job. He also replaced the filter in the air handler. Thorough, point by point overview of what he did while he was here. Great job.
Excellent service. Very knowledgeable experts.
Andrew Bryant is an excellent technician. He is extremely knowledgeable and friendly person. I will recommend Andrew Bryant to any one.
Represented Baker Brothers very well. He is a great employee. His work was excellent.
The technician was very knowledgeable and helpful!
I only use Baker Bros. Very knowledgeable and friendly staff!
Great Service as always. Shout out to Jeff Dodd for coordinating this service.
Adrian and Sebastian with Baker Brothers cleaned our air ducts and blower. They were professional, friendly, and thorough.
Joshua was an excellent technician who diagnosed the problem quickly and really listened to me as a customer.
Excellent and fast duct cleaning, very professional!
12/05/2024 - Winter Furnace Check Service A+ - Brian C. did a great job and explained things to me so I could understand. 06/10/2024 - Appt Scheduled, Josh came out, house is cool again!!! Thank you, BB, and Josh, for a job well done. 06/08/2024 - Unfortunately, another leak was found. Thank you, James, for…
Bahadurjit Singh did a great job! He answered all my questions and gave me some good info.
He answered the question and offered good recommendations!😁 I appreciate the staff for helping out with the account billing. KLWV
I've been using Baker Brothers for both plumbing and HVAC services for several years now. Regardless of the technician they always provide competent, friendly, responsible service. So glad to be part of their Family Plan.
Our tech Jerome came out to take care of a job that was missed by the previous tech. He not only took care of it, but did a full inspection with pics.
Very professional and courteous, Greg was also very knowledgable. He explained everything in a manner that was understandable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 1572 | $27–$454 |
| Plumbing leak detection | 1153 | $124–$656 |
| Plumbing pipe repair | 1141 | $366–$1.2k |
| Drain cleaning | 1035 | $176–$580 |
| Toilet repair | 899 | $227–$618 |
| Water heater installation | 754 | $1.2k–$2.4k |
| A/C system repair | 710 | $251–$1.2k |
| Faucet repair | 636 | $208–$611 |
