How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBaker Brothers Plumbing, Air & Electric
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 24,634 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.
Baker Brothers Plumbing, Air & Electric for ductless heating & a/c services
Clear ✕All 231 Google reviews tagged “Ductless heating & A/C services” · showing 40
Next day service w/ no extra charge for a Saturday call out! Tech made the repairs and upgraded my system the same day! No extra call out required. I would highly recommend this company for your HVAC needs!
My AC died in the middle of a Texas heat wave 😭😭 the house hit 90 degrees and stayed there. I had already been through multiple contractors sent out by my home builder, and not one of them actually solved the problem. Once these guys came out, diagnosed it correctly the first time, told me exactly what was wrong…
As always Baker Brothers professionals easily identified the problem we were having with an A/c issues. Use Bakers Brothers there techs are the best in the business
He was very professional and polite.
Great job. Excellent
Fernando Sampson is an excellent representative of Baker Bros.
Had 2 AC units completely zapped by a lightning strike. Finally got the insurance company to agree to pay for 2 new units. Baker brothers provided me with the needed documents to get the insurance to OK the replacements and once we got the go ahead for that they came out the next day at 8AM and had removed the old…
Great experience. Great service.
Bryan was terrific and i would recommend him to anyone.
James was fast working, knowledgeable and friendly. Baker Bros is always the best.
Quick and professional.
Service specialist was well informed and very helpful in finding the air conditioning issues we were concerned with and explaining the path forward. Greatly appreciated the expertise!
I’ve been using Baker Brothers for a few years and I have been truly impressed by every person that have stepped foot in my home. Top notch service by true professionals. I love the family plan option as well. I highly recommend.
Thanks again !, Things are complex enough in today's world and having a company that is continually trustworthy and responsive taking care of my AC and plumbing is a huge deal. When my AC ( Installed by Baker Brothers) took a hit from a power grid surge, they were there the same day I called. I was working from…
Fast , Professional, and knowledgeable
Cary did a great job, and was very friendly! I appreciated how quickly he located the issue. I will use Baker Brothers again!
Eric his partner and Baker Brothers did another great, efficient job fixing a plugged shower.
Awesome service
I am have used their services consistently over the years. They are great to work with and have competitice pricing. James Kirbie arrived within a couple of hours and had the job finished within an hour. Very professional demeanor. I highly recommemd Baker Brothers.
They did an excellent job.
Great job.
We loved having James working at our house
Very professional and excellent customer service.
Good work. Quick and efficient.
The technician was professional, knowledgeable and very efficient.
I’m always glad to have Joshua Jones service our AC or heating system. He is a professional young man timely valued technician
Atmos installed a new gas meter at my home. The Atmos Tech said that the new meter was not holding pressure and I would have to get a licenced plumber to find and fix it. I called BB and within 2 hours Noah arrived as scheduled. He immediately went to work and work he and his helper did for the next 3 days. As he…
Very professional. Identified the problem. Was very helpful in getting it solved.
Josh Jones is an amazing HVAC expert. He answered all of my questions and concerns. He was extremely knowledgeable about the unit and helped me make the best decision for my family. I hope that when people are deciding on who should service their air conditioning unit they keep members like Josh, that display…
Family plan member, always happy with the service and the technicians. Seems like I'm leaving the same review after every service, but they're great and consistent....
Excellent service. They showed up on time, explained everything that they were doing. They were very professional in everything they did. I would highly recommend them to anyone. We had two water heaters installed today. 5 stars to these guys ! 11/17/21 Just had them do tune ups on heaters for the winter.…
I use Baker Brothers for all my needs electrical and plumbing related. Dylan G answered all of my questions, explained his findings, and set a follow-up appointment all in under half an hour. Since ours is an older house, it’s super convenient to have everything all in one place that needs to be done. Can’t recommend my guys enough!
Technician did a very good job, I was completely satisfied
Trevon was great! He was professional and informative.
You are a true good service company
Mason went above and beyond even in bad weather.
I have really enjoyed working with everyone at Baker Brothers. They are a one stop service...
Nice and dependable service, knowledgeable and very courteous
Mark Hernandez was very professional, answered our questions pertaining to the problem we have been having with our Trane system and gave us new insight about the insulation in our attic.
The service was great.
Show more ductless heating & a/c services reviews (191 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 1572 | $27–$483 |
| Plumbing leak detection | 1153 | $124–$633 |
| Plumbing pipe repair | 1141 | $353–$1.2k |
| Drain cleaning | 1035 | $227–$554 |
| Toilet repair | 899 | $227–$606 |
| Water heater installation | 754 | $1.2k–$2.4k |
| A/C system repair | 710 | $246–$998 |
| Faucet repair | 636 | $205–$607 |
