Experts Reviews · Company report
Baker Brothers Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty77−2.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Baker Brothers Plumbing, Air & Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 24,634 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Baker Brothers Plumbing, Air & Electric is better than 84% of plumbers.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Baker Brothers Plumbing, Air & Electric is better than 76% of plumbers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Baker Brothers Plumbing, Air & Electric is better than 89% of plumbers.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Baker Brothers Plumbing, Air & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Baker Brothers Plumbing, Air & Electric is better than 77% of plumbers.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Baker Brothers Plumbing, Air & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.

Baker Brothers Plumbing, Air & Electric for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 62 Google reviews tagged “Fan installation” · showing 20

norm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Ramos was very helpful took time to explain every aspect of the job. He was up front with pricing and did he’s work quickly. I couldn’t be more happy with the outcome.

Reasonable priceFan installation
randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Michael did a great job. Very professional and knowledgeable.

Fan installation
Ed10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Mariano showed up on time, explained what he said he would be doing, and took the time to do a good and thorough job explaining what all he did and was personable and professional the entire time. Highly recommend Baker Brother’s services and will be calling them again.

Paid $200–300Fan installation+ Professionalism
Connie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Adrian, with Baker Brothers is an excellent and knowledgable technician. He addressed our issue quickly and explained issues throughly and arrested our problem. Highly recommend him and Baker Brothers.

A/C system maintenanceFan installation+ Responsiveness+ Punctuality+ Quality
susanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very professional service people. A pleasure to have them service my home. Showed up on time for my last minute emergency. He knew what to do and was so professional.

Paid $300–400Reasonable priceA/C system maintenanceHeating system maintenanceFan installation+ Responsiveness+ Punctuality+ Quality
VijayLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’ve used Baker Brothers on several occasions and they’ve been consistently professional and thorough. Clear communication, punctual technicians, and quality work. I’ve always felt confident in their recommendations and results.

Reasonable priceFan installation+ Responsiveness+ Punctuality+ Quality
MelodyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Electrical

Paid $100–200Great priceA/C system maintenance
NLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Tech was on time, and was in/out on time. We were notified before arrival. Happy with work.

Paid $1,000+Reasonable priceFan installationService not listed+ Quality+ Professionalism
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This is undoubtedly the best service appointment I have ever had. James Lucas was the quintessential professional. The original box in the ceiling was damaged. He showed me exactly what the problem was, explained what it would cost to fix it, and got it in working order very quickly. After the installation he set…

Paid $200–300Great priceFan installation
linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both electrician and plumber were extremely polite and professional. Ryan, the electrician , had a great attitude and got all work done in excellent time. Joseph, the plumber, replaced my ever failing garbage disposal with a Insinkerator which comes with a great warranty. Also gave me some great tips on how to keep…

Paid $1,000+Reasonable priceFan installationGarbage disposal repair
RichardLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Came out, found the leak, fixed it, pretty quickly, friendly, honest, really liked the guy, my dog lady hates all strangers, fell in love with Kevin to the point of giving up her ball. Tracy is my electrical guy, when I have a need I request him. Knowledgeable, friendly and fast. Again I can't say enought about…

Fan installationPlumbing leak detectionOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
HaroldLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a fantastic experience with Tech Shelli from Baker Bros. While we only requested a routine yearly maintenance inspection, Shelli thoroughly assessed our system and provided valuable recommendations, making it clear which issues were urgent and which were not. When it came to the necessary work, Baker Bros was…

Great priceA/C system maintenanceFan installation
Larry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Service as always. Shout out to Jeff Dodd for coordinating this service.

CleaningFan installationHeating system maintenance
Hugh10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jeff was very informative and helpful with my tune up!

Fan installationFaucet repair+ Responsiveness+ Punctuality+ Quality
RossLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Baker brothers was absolutely perfect in our time of need (HVAC was out and one parent was out of town.) They we’re able to get us scheduled and Brett was absolutely amazing in how quickly he diagnosed and fixed the problem. He was also timely in how quickly he completed the job (additional parts) the following day. Highly recommend.

Fan installationInstallation
Jim15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Knowledgeable, courteous, and thorough.

Fan installationService not listed+ Responsiveness+ Punctuality+ Value
DerrickLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job trustworthy and reliable service! Did not resolve my leak but gave me the information needed to contact a roofer to get it resolved.

Fan installationOutdoor lighting installationService not listed
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I use Baker Brothers for all my needs electrical and plumbing related. Dylan G answered all of my questions, explained his findings, and set a follow-up appointment all in under half an hour. Since ours is an older house, it’s super convenient to have everything all in one place that needs to be done. Can’t recommend my guys enough!

CleaningDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Tamatha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a great experience with Baker Brothers.

Fan installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
freda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Pleasant young man who came in, listened to what I wanted, went to work, cleaned up after himself and went on his way.

Fan installation

Show more fan installation reviews (42 more) →

Price

$393-16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 57%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance1572$27–$483
Plumbing leak detection1153$124–$633
Plumbing pipe repair1141$353–$1.2k
Drain cleaning1035$227–$542
Toilet repair899$216–$585
Water heater installation754$1.2k–$2.4k
A/C system repair710$246–$998
Faucet repair636$205–$606

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