How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBaker Brothers Plumbing, Air & Electric
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 24,634 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.
Baker Brothers Plumbing, Air & Electric for garbage disposal repair
Clear ✕All 110 Google reviews tagged “Garbage disposal repair” · showing 100
Thorough workman ship. Donya is very professional.
GREAT SERVICE PROFESSIONAL BUSINESS ON TIME VERY KNOWLEDGEABLE OF ALL YOUR HEATING AND AIR CONDITIONING SERVICES
Absolutely great service! Used them twice, once for electric and another for plumbing 6 months later. 10/10 would recommend!
Yasir came into my home, assessed the need and got right to work. He explained thoroughly to me what the kitchen drain issue was and repaired it, while also educating me along the way. Yasir, was a blessing to me on Monday, i think i have a new company in which to depend on for timely repairs. Thank you Baker Brothers! Thank you Yasir!+
Both electrician and plumber were extremely polite and professional. Ryan, the electrician , had a great attitude and got all work done in excellent time. Joseph, the plumber, replaced my ever failing garbage disposal with a Insinkerator which comes with a great warranty. Also gave me some great tips on how to keep…
We had a stubborn clog that just would not go away, and Ashton from Baker Brothers Plumbing came out to take care of it. He was on time, polite, and explained exactly what he was going to do before getting started. The work was done quickly and carefully; within a short time our drain was running perfectly again.…
Fast service-same day. I called the company and they sent an AMAZING technician, Josh B., in less than 3 hours after my call. Josh delivered great communication, respectful of home (wore shoe covers), and was very nice to my pets. He was timely and efficient with the tasks at hand(garbage disposal installation, and…
Had a great experience after being ripped off multiple times by other companies. Baker Brothers always does a great job!
Baker Brothers is an Outstanding company. We’re very happy used them for the last 16 years ( plumbing, Ac/heater) and will continue. my friends and neighbors, family are happy with the works Baker Brother provides. The Tech are very professional, friendly, polite, helpful, taking his time explaining all the options. They’re standing behind the works.
Chris who came to fix my toilet and kitchen sink is really knowledgeable and super professional in fixing both my plumbing issues. I would definitely recommend this company due to my awesome experience with Chris Perdue.
Dependable, on time, responsible, professional and yet friendly and informative. A model of Baker Brother’s service!
They were awesome per usual. So helpful, safe and kind! Great work and cost conscious! Nick was very informative and helped me weigh my options.
Electric repair and review
The guys were awesome. Did a great job. They were very friendly and professional. Baker Brothers is our go to company for any plumbing problems.
Dylan did a great job and was very professional
Rick from Baker Brothers was professional and knowledgeable. I would highly recommend him .
Baker Brothers always does quality work! Technicians are professional and well trained. They are quick and responsive whenever we need them. We have used Baker Brothers for many years for both plumbing and A/C. They always do a great job and stand behind their work!!
Very personable agent.
I’ve used Baker Brothers for years now. They are always responsive in a reasonable time. And EVERY technician has been professional, informative, and friendly. They finish the project in the time they estimated and clean up afterwards. I think the monthly Family Plan is a great offer as it pays for itself in the long run.
The Baker Brothers team was professional, on-time, and excellent at explaining the issue. They identified the problem quickly and got it up and running. Thanks! Follow up: I got multiple quotes to fix a broken pipe and the Baker Brothers team came up with the best combo of price and quality. They sent a great crew…
Augustin from baker's brother did AC service. Very professional. I would definitely recommend him for AC services.
Mr. Lopez did a great job, very professional and cleaned up his. Whenever I need electrical done I will request Mr. Lopez.
Saul and his partner did an outstanding on our outside and inside issues. Extremely pleased with the results of their time and work.
They always do a good job.
Jeremy snd Jesus were friendly, competent, and explained everything to me. Jeremy even fave me some recommendations for our septic system. Awesome guys!
Very professional!! Fair!! A rarity today!
Very GOOD
Dylan is very professional and knowledgeable. He did a great job detecting the problem with the food waste disposer and installing a new one.
Mr. Cooper was very professional. He also educated me on the work that he was about to fix. I would recommend this company (Baker's Brothers) to anyone. Even the receptionist was very helpful and was able to get me an appointment the same day. So thank y'all.
Our garbage disposal wasn't working and I knew after tinkering with it we were at the point of needing a plumber. I was able to quickly reach someone to schedule someone to come out and when my email address was listed incorrectly someone called me back within minutes to correct it. The company texted me with a…
Came back from unfinished job from 2 days ago other technicians did not complete job and this problem was not resolve. Thank you Dylan For finishing the job right 1st technician did not complete. I appreciate that you were professional and have excellent communication skills.
Excellent workmanship, great technicians, superb service!
Good company, polite and professional. Will use Baker Brothers again as needed.
Fast, efficient and friendly service!
Amazing experience for the best price in the metroplex
All of the many employees I have dealt with were very knowledgeable, efficient, courteous, performed quality work, and had Outstanding Customer Service. David B.
My garbage disposal quit and I called Baker Brothers to repair. Called on Monday and they came on Wednesday at noon and totally replaced the disposal with a new one in less than an hour. Great job and quick too!
Josh was excellent! Very knowledgeable and friendly!
Friendly, knowledgeable, quick and efficient
Fixed the problem fast! Charged me less than expected! Wonderful service.
I had a number of unrelated plumbing issues at my home. Baker Brothers came in and quickly rectified Avery issue without costing me unnecessarily in terms of cost. I use them because when they show up they usually have everything they need and things get done quickly. Hey, ain’t nobody got time to wait around for repair guys, right?
Great. Cool calm collect listen to my stories
Excellent first visit. I appreciate the clear explanations.
Cody and his assistant were knowledgeable, courteous and fast.
Technician arrived on time, did the work, cleaned up afterwards. I will definitely use this company again.
Josh came on time. He was very professional, did not try to use pressure tactics for unnecessary repairs. He got the problem fixed quickly and completely. I would highly recommend Josh Redding/ Baker Broa for all your plumbing repairs. We have gotten quotes in the past that were ridiculous. One company even tried…
James was top notch and a very professional technician, very detailed in the diagnosis and the solution. I enjoyed how precise he was and most important always bringing the extra mile! Highly recommended!
John was prompt, polite, and very quick. We love Baker Brothers! Highly recommend them.
Had them come out for a simple Dispose-All replacement. Matt and his helper were punctual, very professional, very friendly, and did an excellent job. Extremely pleased with their work and customer service.
Dylan was on time and very professional. He was extremely knowledgeable and taught us how to fix our issue if it ever happened again. 10/10! A++++
Had an issue with my garbage disposal, but wasn't really certain what the problem was. Jake got a new one installed quickly.
Sam was fabulous. He came out for electrical maintenance, and changed smoke detectors, checked dryer contact. Courteous and efficient!
Very professional
The guys were very professional and did a great job.
Chuck did an excellent job of installing a new garbage disposal for us. He and his assistant were extremely professional and very efficient. They were prompt, courteous and gave an honest assessment of the problem. I was very happy with their work.
Excellent professional service. Very satisfied.
Baker Brothers Electric service.. Jose was excellent. He explained the process with clarity, was personable and clearly is an expert in the field. Not only will we use Bakers Brothers electric again- we will request Mr.Ramos when we call. He went above and beyond to complete the job. Double thumbs up Jose!
Tech Glenn was very punctual, wore booties, and had a very pleasant demeanor. I would ask for him on any future plumbing problems. 👍 Good job.
They had a dirty job and didn’t complain everything went well I signed up for the family plan they were real gentlemen Charlotte yYoung
Josh Cohn fixed my issue in like 2 minutes! He was on time, friendly, knowledgeable, helpful, and thorough! I love the perks of the BB Family Plan!
Excellent service!! Thanks, Ian.
I bought a brand new dishwasher and it wouldn't drain after running a wash cycle. They identified the issue very quickly and fixed it quickly. I was very satisfied with the service.
Eric came out and did a wonderful job! He was able to quickly diagnose the problem as well as get it repaired and best of all was the great attitude that he displayed the entire time that he was here. Thank you Eric and thank you Baker Brothers Plumbing!
Barry was pleasant and knowledgeable. Definitely would use again and recommend.
My electrical work at my residence was done expertly by Baker Brothers employee, Zack Stinson. He came to review the necessary details of needed work on Friday, and then came back on Monday to complete the work. I am very satisfied, and will want him back if more work is needed.
Was very professional, friendly and efficient. I highly recommend Eric Villegas.
Thanks to the technicians Trapper and Eric from Bakers Brother for excellent service and repairs done in our home we really appreciate the repairs and services completely done in a timely manner.
Every time I have a plumbing, electric or AC need I call Baker Brothers. They’re always friendly and get the work done quick and right. Chad replaced an outside faucet for us and did a great job. He was super friendly and took care of the job in no time at all. Can’t recommend them enough!
I can’t say I’ve ever had a business so conscientious and honest! I will be spreading the word on how responsive you are. Michael Walker was professional and polite, fixed my disposal! Thank you Baker Brothers Plumbing!!
Great Job,
Issac is very professional and very friendly. He is a good ambassador for your company! Issac is timely in his assigned appointments and works quickly. He gives sound advice.
Chris was our plumber. Came and unclogged our kitchen disposal and sink. Quick and efficient.
Marcus was very professional. He executed the plan in a timely manner.
Baker Bros. was terrific! Your man arrived on time; he was neatly attired, polite, cleaned up nicely, got the job done, and, left. I've already recommended Baker Bros. to friends. Darrie Hinson 3310 Fairmount Street. 4B 75201
Just a small job but, came out on time professional and corrected the problem quickly and very affordable. Will always call for any of my plumbing needs in the future
Our technician was very pleasant and efficient and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 1572 | $27–$483 |
| Plumbing leak detection | 1153 | $124–$633 |
| Plumbing pipe repair | 1141 | $353–$1.2k |
| Drain cleaning | 1035 | $227–$554 |
| Toilet repair | 899 | $227–$606 |
| Water heater installation | 754 | $1.2k–$2.4k |
| A/C system repair | 710 | $246–$998 |
| Faucet repair | 636 | $205–$607 |
