Experts Reviews · Company report
Baker Brothers Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty77−2.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Baker Brothers Plumbing, Air & Electric

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 130 plumbers · 4.8★ from 24,634 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Baker Brothers Plumbing, Air & Electric is better than 84% of plumbers.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Baker Brothers Plumbing, Air & Electric is better than 76% of plumbers.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Baker Brothers Plumbing, Air & Electric is better than 89% of plumbers.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Baker Brothers Plumbing, Air & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Baker Brothers Plumbing, Air & Electric is better than 77% of plumbers.B
77
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Baker Brothers Plumbing, Air & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.

Baker Brothers Plumbing, Air & Electric for outdoor lighting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor lighting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Outdoor lighting installation” · showing 20

Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very happy with the work performed. A dark hallway is now bright as day. Eight fluorescent fixtures were replaced with LED fixtures.

Paid $400–600Reasonable priceToilet repairOutdoor lighting installation
ARFAYTH5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My experience with Baker Brothers has been incredibly positive. With outcomes I am extremely happy about. Ryan and Ethan was so Friendly and very Professional that I wanted to keep them here all day. RYAN IS SO KNOWLEDGEABLE!!!! THE ULTIMATE PROFESSIONAL I HAVE SO MANY PROJECTS FOR BAKER BROTHERS TO DO BECAUSE THE RESULTS ARE EXCELLENT....THANK YOU

Paid $1,000+Great priceOutdoor lighting installationService not listed
susanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very professional service people. A pleasure to have them service my home. Showed up on time for my last minute emergency. He knew what to do and was so professional.

Paid $300–400Reasonable priceA/C system maintenanceHeating system maintenanceFan installation+ Responsiveness+ Punctuality+ Quality
GijiLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good quality offered products to increase energy savings.

A/C system maintenanceDrain cleaningOutdoor lighting installation+ Punctuality+ Quality+ Professionalism
SusanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dylan was courteous and efficient. He explained everything very well. I had electrical work done and security cameras installed. Great job!

Outdoor lighting installation
DerrickLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job trustworthy and reliable service! Did not resolve my leak but gave me the information needed to contact a roofer to get it resolved.

Fan installationOutdoor lighting installationService not listed
KateLocal Guide · 195 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jimmy came to fix our outside outlets as well as install an LED light fixture in a bedroom. He was super nice and letting me know everything that he was doing. We will be using their service again! *update 8/2025 We had Rafael come to help fix our AC unit that was leaking in our hallway. He fixed it fast and taught us more about it.

InstallationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
MartinezLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job. Fast and efficient.

Water heater installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Professionalism
kevinLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They are professional and courteous and they get the job done and explained in detail that is easy to understand i recommend Baker Brothers and I will continue to use their services.

A/C system maintenanceCleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Technician James was very knowledgeable & had the problem diagnosed & fixed within a few minutes. Will definitely use Baker Bros again.

Outdoor lighting installation+ Responsiveness+ Punctuality+ Value
William9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

No overselling. Always a good experience with knowledgeable technicians. Plus, they guarantee customer satisfaction. Solid company and people.

Drain cleaningA/C system repairPlumbing leak detection+ Quality
JillLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jimmy was kind and professional and very helpful in explaining to me what my options were and what he recommended. Thank you, Jimmy, for your expert knowledge and advice!

Outdoor lighting installationInstallation
AmberLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Honest and knowledgeable. Felt they actually cared about what they were working on and did an amazing job at everything. Very skilled. I used for both plumbing and electrical. Amazing! Dion for plumbing and Jake D. For electrical, JC and Cody all 10/10!

Outdoor lighting installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have had Jimmy from Baker Electric out to our home twice. He is a total pro. Very happy with the 240 volt power outlet added in the garage and the outdoor security cameras and floodlights. We will continue to have him back for future electrical projects. Thank you!

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Singaravelu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

James Lucas(Baker Brothers), he did a great job, he is customer friendly person and explains jobs details at customer understanding level.

Outdoor lighting installationInstallation+ Quality+ Professionalism
Rodney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent and timely service

Outdoor lighting installationInstallationPlumbing leak repair+ Responsiveness
Sanford1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly satisfied with the work done by Andrew and his team. I got a lot of electrical work done on my home, I’ll also be calling them back for a few plumbing jobs in the near future.

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
DANTE7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jimmy did an outstanding job. Baker Brothers professionalism and top tier quality work should be benchmarked from other companies like them because they set the standard.

Outdoor lighting installation+ Responsiveness+ Punctuality+ Quality
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good job once again, and thanks! Thanks Pedro!! Excellent service.

Outdoor lighting installationPlumbing pipe repairService not listed+ Responsiveness
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the pleasure of working with Casey Franklin and Baker Brothers for electrical work in my home, and I'm extremely satisfied with the service. His professionalism, expertise, and commitment to safety was evident from the start. Casey addressed my concerns patiently, explaining the process in a way I could…

Fan installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality

Show more outdoor lighting installation reviews (30 more) →

Price

$393-16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 57%Overpriced 8%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance1572$27–$483
Plumbing leak detection1153$124–$633
Plumbing pipe repair1141$353–$1.2k
Drain cleaning1035$227–$542
Toilet repair899$216–$585
Water heater installation754$1.2k–$2.4k
A/C system repair710$246–$998
Faucet repair636$205–$606

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