How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Momentum penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBaker Brothers Plumbing, Air & Electric
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 24,634 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Baker Brothers Plumbing, Air & Electric for 8 kinds of job.
Baker Brothers Plumbing, Air & Electric for water tank installation
Clear ✕All 69 Google reviews tagged “Water tank installation” · showing 60
I use Baker Brother s for all my needs. Very helpful and knowledgeable
Baker installed my tanklees system. We identified an issue years later and they came out same day and fixed for free without any pushback. Highly recommend.
Best service ever from a company. I will gladly recommend Baker Brothers are any AC or heating or plumbing or electrical services. I was so pleased with my service person, Devon
Baker Brothers is responsive, timely, professional, communicative, and reasonably priced.
Michael and George were professional and very courteous while working in our home. I can’t express enough how satisfied my wife and I are with what they did for us.
Baker Brothers are a great professional company. They helped my son and I with a complete Electrical overhaul on our house. Great service and answered all of our questions.
Great job - very professional
Baker Brothers is an Outstanding company. We’re very happy used them for the last 16 years ( plumbing, Ac/heater) and will continue. my friends and neighbors, family are happy with the works Baker Brother provides. The Tech are very professional, friendly, polite, helpful, taking his time explaining all the options. They’re standing behind the works.
Thanks again !, Things are complex enough in today's world and having a company that is continually trustworthy and responsive taking care of my AC and plumbing is a huge deal. When my AC ( Installed by Baker Brothers) took a hit from a power grid surge, they were there the same day I called. I was working from…
Always professional and are experts in their field. Highly recommend them.
The good- professional, timely and communication was clear. The bad- extremely expensive, $1400 for 1-2h of work was ridiculously high. I’ve been overcharged before, but had it not been my wife I would have just declined. The cleanup did not include drying up the leaked water afterwards which made me concerned…
Miranda installed a new Electrical GFI. The power outage earlier this week caused an issue with an electrical outlet. She did a troubleshoot test, diagnosed the problem & fixed it. She was personable, knowledgeable & on time.
Good work and fair prices. Very professional
Excellent service, Plumber very professional, explained whole process & costs. Communication was fantastic from Bakers Bros. with email, & texts. Quick service
Prompt, professional and courteous. I know that I can trust Baker Brothers to do the job right every time.
The plumber was great. We love the work and the new toilet.
Fast, convenient, reliable. Gary was fantastic and very knowledgeable! He answered all of our questions and concerns. He spent a good amount of time with us, and he was very thorough and friendly.
Carson Deontae was very gentle and polite. He resolve my problem with a good explanation, and I’m happy with his answers. Thanks Baker Brothers for your great service. 😊
Calvin riviera
Micah is great - solved the issue quickly! This company has been a Godsend on a home I inherited - I have never had anything but a great experience and I have never had a creepy person show up - EVER. They've done all of this: -Leak detection (2×) -shower repair -water heater replacement -faucet install -HVAC…
Landon was very professional and friendly! He fixed the problem with my clogged ac primary drain at 7 pm! I’ve hired Baker Brothers before for a gas leak, hot water heater and new hvac system and will hire them again!
Baker’s replaced my water heater. Came out very timely as promised and had the new water heater up and running within an hour.
Water heater went out on a Saturday. Baker Brothers got a tech out the same day. They were great to deal with. Communicated well. Their technician was very informative and friendly and did a great job! I would recommend Baker Brothers to anyone.
Beauty job... came on time, worked quickly, very pleased!
Delvan and his helper did an excellent job. Thank you so much!!
Attticus was very professional and explained all of my options.
Woke up to a flooded garage due to a water heater breakdown. Called at 6am to get on the schedule and by 12:30pm we had a new water heater installed and the old one hauled away. I got a quote over the phone and that was exactly what I paid. I’ve never had a bad experience with Baker Brothers.
Honest assessment. Quick job. I appreciated it.
Fast, professional and thorough.
Delvan and the whole team did a phenomenal job!
We were very pleased with the service we received from the Marco team, they were on time and extremely professional in doing their job. Marco Lara and Marco Alba, works well together, they already know what the other one is thinking to get the job completed. That's what you call GREAT teamwork from both of them!!!…
Delvin was awesome!
2nd time I've used Baker Brothers, first was AC replacement and I must say magnificent work. Today's hot water heater was just as good. I'll continue to call them. I won't speak to value as I did not shop around. I wanted these guys to do my work.
Always excellent service and good work. They find the issue and not only fix but make sure it's the only issue, preventing a possible call back for something else.
Good service!!
Great experience overall and already seeing a decrease in usage of electric after one week!
The technician left to pick up a water heater from the warehouse but his apprentice did an amazing job removing the old heater, installing new valves, he even installed the new heater on his own, very nice work. This guy knows what he is doing.
Mario did a great job. Very professional! Completed the task extremely well.
Oscar was friendly professional.
Highly recommend Baker Brothers. Outstanding professionalism, thorough service and workmanship. We had full AC and furnace replaced and they fixed many of the mistakes we inherited with the house.
Marco and his crew member did an outstanding job in installing an electrical water heater and they were professional, friendly, knowledgeable, great customer service and they performed installation in an expeditious manner. A job well done. Thanks for your time and service!!!
Marco did an excellent job at the installation of the two heaters, they were done well, and the job was done within time. The crew came right on time, did the work well and we now feel safe again after replacing our faulty water heaters.
Very efficient and timely.
These guys are great. Fast, courteous and professional.
Everything was great, from scheduling, arrival and installation. Thank you!
Julio and Steven were courteous, friendly, professional, and efficient. They were on time and answered all my questions associated with the job and other questions I had associated with plumbing. They completed sooner than expected and the job was well done! Thank-you!
They came quickly, solved the issue and installed new water heaters immediately. Marcos did a great job and explained well the pros and cons of tankless and standard options. I will call them every time I have a problem.
The Baker Brothers team was fantastic!! The whole process was very smooth and everyone at Baker Brothers was so nice and professional. I really liked that not only did they let me know when a technician was on their way, but they also sent me the name and a picture of the technician who would be coming out. Dalton…
Great team. 10 stars!!
They were able to come out for a water heater tank replacement very quickly. Weren’t the cheapest offer I had, but service was fast and good. Happy to use them again.
Dalton was very professional and efficient. Arrived on time and explained everything. Best price around.
I am very pleased with the consistent professionalism and patience's that I have encounter with Baker Brother's staff. Dalton and his partner, came out today to install my new water heater. It was raining and lighting and he did not let it stop him from getting this job done. In addition, to my new water heater I…
He looks very nice very experienced and he did a great job 👍
Excellent and friendly service!
very professional and knowledgeable, did a great job in no time at all, will be happy to recommend baker brothers and techs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 1572 | $27–$483 |
| Plumbing leak detection | 1153 | $124–$633 |
| Plumbing pipe repair | 1141 | $353–$1.2k |
| Drain cleaning | 1035 | $227–$554 |
| Toilet repair | 899 | $227–$606 |
| Water heater installation | 754 | $1.2k–$2.4k |
| A/C system repair | 710 | $246–$998 |
| Faucet repair | 636 | $205–$607 |
