Baker-Jones Co. Inc
Better than 72% of HVAC contractors · #19 of 67
Baker-Jones Co. Inc for a/c system repair
Clear ✕All 36 Google reviews tagged “A/C system repair” · showing 20
OH let me til ya what happened to me. This guy told the renter that the air handler had been hit with a power surge!!! $3800…I said let me call my guy at Baker-Moss. Baker Moss guy said it was the thermostat…. My Lord!! greatest AC company on the planet!!!
They arrived early and did a great job!
Great work from Baker Jones. They arrived on time, understood the issue (separation in the furnace exhaust line) and fixed the issue quickly. They were professional, treated my home well, and let me take a look when they were finished. The price they charged was a fair one for the work they performed. I would recommend them to anyone!
On time, precise, cleaned up after completing the work! No issues!
Baker-Jones always provides excellent service. Am so glad they’ve been our HVAC repair/service/installation company for many years. Honest, efficient, friendly.
We have used Baker-Jones for several years. Lazy year they replaced one of my units. My older AC stopped working late last night. I left a VM with them and was contacted by Justin just after they opened. He scheduled service around midday due to other repairs. Ten minutes later, he called to alert me to a technician…
There was a connection issue between the thermostat and the condenser, which was preventing the system from turning on. I called this morning, and they came out right away and fixed the issue. They were very knowledgeable, professional, and efficient. I truly appreciate the quick response and excellent service. I…
Great service from Baker Jones as always. They are our go-to. Always responsive, competent and professional. Grateful to have them in 3rd Ward.
I had an excellent experience with Baker-Jones company back in April. They stepped in after another company had made several AC repair errors and took the time to properly diagnose and correct the issue. They came out multiple times to inspect the system, kept me informed throughout the process, and ensured the…
I called Baker Jones at 8:30 am because my air condition stopped cooling the night before and a repair man was there by 9:30 am. He explained to me what needed to be done. I've used them for at least 25 years and has received excellent service and honesty.
We've been using Baker-Jones for our HVAC maintenance and installation. They've always been professional and friendly. Great team! Thanks AGAIN for solving our air needs. You guys have the solutions.
We had an immediate need and they got someone out within the hour. Very professional and courteous.
My parents have used Baker-Jones, Co. at their home since 1970. Projects from maintenance, total replacement and everything in between. Woke up Sunday morning July 19 to no cool air. I called the company and talked with Justin at 8:30 a.m. Monday. By 12:45 p.m. Vince, the technician, had my house freezing.
Excellent service!!
Courteous, friendly, knowledgeable,timely,helpful, answer questions when asked,very dependable
Baker Jones, a local 4th generation family owned business, always provides fast , professional service for HVAC issues. I called on a Sunday and got voice mail. I left a message about my Air Conditioning issue. In just a few minutes, I received a text and an appointment for Monday morning. Everytime I leave a…
They were fast and efficient. I would recommend them to my friends and family.
I can’t brag enough about Baker Jones. Your customer service and commitment to excellent work are impeccable. I sincerely appreciate your responsive and professionalism, from start to finish. Thank you!
I have used Baker-Jones over 30 years! They have serviced 3 houses for me. They are always more than fair, very dependable, exceptionally reliable and friendly. I have referred them to others than now use them. THEY ARE THE BEST!
Always professional and courteous. Can trust them no to try and upsell you.
vs category
Blue = Baker-Jones, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
