Is Baker-Jones Co. Inc any good?
Our verdict: a strong choice — #19 of 67 HVAC contractors, better than 72%. Customers single out its reliability and value; craft & service is where it trails.
Reliability — better than 96% of peers
Value — better than 87% of peers
Satisfaction — better than 81% of peers
Craft & service — 3th percentile
Baker-Jones Co. Inc for a/c system maintenance
Clear ✕79 customers reviewed a a/c system maintenance job here and rated it 4.97★. Most paid $200–400 (category typical: $54–$441). For this job it ranks #10 of 59 HVAC contractors we track.
All 79 Google reviews tagged “A/C system maintenance” · showing 60
They arrived early and did a great job!
Always a great experience. Trustworthy, efficient and does great work. Brenda Rogers
Prompt, experienced, professional and deliver outstanding service. Been using Baker Jones for 14 years.
Baker-Jones always provides excellent service. Am so glad they’ve been our HVAC repair/service/installation company for many years. Honest, efficient, friendly.
The best family own business I know. Very reliable company. Keep up the great work that you do. They care about their customers.
Always great and responsive service
Baker Jones is the best!
These guys are great. They try to take care of their customers needs as soon as possible. They are very professional and understanding.
The service was fast, courteous, and excellent A/C SERVICE. I'LL always call Baker-Jones for my air-conditioning service. Thanks !
Messrs. Vincent and Robert were pleasant in their personalities and professional in their work. Upon finishing, they gave us advice on how to handle our AC unit to give it longevity.
I had an excellent experience with Baker-Jones company back in April. They stepped in after another company had made several AC repair errors and took the time to properly diagnose and correct the issue. They came out multiple times to inspect the system, kept me informed throughout the process, and ensured the…
Tech arrived on time. Showed great courtesy & knowledge. Kept me informed of his findings. Made the repairs on the spot. Gave me useful tips for the future. I am very satisfied with the appointment.
I called Baker Jones at 8:30 am because my air condition stopped cooling the night before and a repair man was there by 9:30 am. He explained to me what needed to be done. I've used them for at least 25 years and has received excellent service and honesty.
Honest Reputable Company that have been using over30 years. Signed up for annual inspection contract. Guaranteed
We have used Baker Jones for more than 25 years. They are great! They have put in full hvac systems over the years for us, as well as make repairs as needed. We have never had a bad experience with any of their service people. It’s a long time family owned Houston business. In addition to doing excellent work,…
Excellent service!!
Very professional service.
Very knowledgeable and courteous service
We have used Baker Jones Air Conditioning services since 1970. They are prompt, friendly and extremely reasonable in pricing. They advised us to sign up for a 10 year warranty on new air conditioners. Thanks for all the years of help, we appreciate you!
Excellent!!!
Baker Jones, a local 4th generation family owned business, always provides fast , professional service for HVAC issues. I called on a Sunday and got voice mail. I left a message about my Air Conditioning issue. In just a few minutes, I received a text and an appointment for Monday morning. Everytime I leave a…
I highly recommend!!! Absolutely the best.
Everything was great except I think the price should have been taken care of by my annual maintenance contract.
The service technicians were timely, professional and respectful of my home .
Always EXCELLENT service! Truthful, honest and dependable. Ronald is TOP-NOTCH!! I only trust them 100%
Efficient, knowledgeable, patient
Excellent and timely service. Very kind and informative. Highly Recommend Baker-Jones.
I love the service and care I recieved from Baker-Jones Co! I will recommend them to everyone in my family! My AC is working now and the price was great!
I can’t brag enough about Baker Jones. Your customer service and commitment to excellent work are impeccable. I sincerely appreciate your responsive and professionalism, from start to finish. Thank you!
AC repair for overflow dripping pipe. Excellent, 5 star service was provided by technician, Vincent. He was very professional and understood my old house. Much appreciation for a job well done.
Baker Jones was prompt to respond to my A/C issue. The A/C Tech was friendly and did a great job. I will definitely use Baker Jones in the future.
I continue to choose Baker Jones because they give such good service. Every employee I've dealt with has been pleasant and easy to work with. They came highly recommended, & I agree! I recommend them to all my friends.
Excellent service - prompt and professional!
They were on time and professionally handled the a/c inspection.
I have used Baker-Jones over 30 years! They have serviced 3 houses for me. They are always more than fair, very dependable, exceptionally reliable and friendly. I have referred them to others than now use them. THEY ARE THE BEST!
Always on time! Knowledgeable, professional and friendly on top of that.
Excellent and honest service! Couldn't ask for more. Very thourough.
Excellent service and customer service and supports
The technicians are friendly and very clear about what they are doing. I've been working with them for years and with systems at 2 different houses, and I plan to continue to work with them. Thanks!
Always professional and courteous. Can trust them no to try and upsell you.
I’ve always had great dealings with this company,from the office staff to the technicians. This company has been serving me for over 20 years from sales to service. They are very knowledgeable, humble ,professional and hard to beat. They are second to none.
Prompt and great service. Thank you.
Simply Professional!!
The young men were polite, efficient. They always do a great job.
They are a great family owned company who do an excellent job. They truly care about their customers on a personal level. I trust them completely. They have even helped friends on weekends in an emergency and go above and beyond. They are a gift to all Houstonians who need their services.
The work was fine, but they don’t leave your house the way they found it. They left our gates open - they were closed when they arrived. Respect customer’s property.
Have used this company since the early 1970's. Excellent family-run business. I trust them.
Excellent family owner/operated HVAC Company. Everyone’s friendly, their work is professional and clean.
I have nothing but great things to say about this company. Ronald & his son go above & beyond for their costumers. I've never trusted an AC company more. They beat out all the other quotes we got for a new AC system by well over a couple grand & they stand by their work. We had to call out another company during the…
Great job
Extremely efficient and professional. Came in and got right to work with a keen sense of urgency
I just love these guys... Very professional and they do great work...
My AC unit had its yearly service call everything was great Baker-Jones takes very good care of my family.
Excellent service, this is an AC company you can trust to do the best work and always be there when you need them. Wonderful people and top notch service , always. You will be happy you called Baker-jones.
I trust Baker Jones with my A/C needs. They are always responsive, have good, fair pricing, and are quick to service. This is always helpful, especially during the summer heat. I would highly recommend them for your HVAC needs.
Great job! Works was nice and respectful men.
Prompt response to my call for A/C not working. Quickly determined problem and completed overall inspection. Staff professional and friendly, I would use again and would recommend to friends and family.
Excellent service and attention to detail!
Baker Jones is the best! Always on time and keep my air conditioners working
I reached out to Baker Jones one morning when I woke up to a broken air conditioner. Even on such short notice (I called them first thing Monday morning when they opened), Ron made it a point to come out and take a look. Ron was able to make time to check my air conditioner himself (I didn’t know he was the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Baker-Jones Co. Inc
Is Baker-Jones Co. Inc good?
Yes by most measures: 5.0★ from 289 Google reviews and an Experts Score of 62/100 (grade B), #19 of 67 HVAC contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Baker-Jones Co. Inc charge?
Customers reported a typical bill of $251 (middle half $148–$385), 22% below the HVAC contractors median of $322.
What do customers hire Baker-Jones Co. Inc for?
Mostly a/c system maintenance (79), HVAC system maintenance (63), a/c system repair (36), install AC (18).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
