Is Baker-Jones Co. Inc any good?
Our verdict: a strong choice — #19 of 67 HVAC contractors, better than 72%. Customers single out its reliability and value; craft & service is where it trails.
Reliability — better than 96% of peers
Value — better than 87% of peers
Satisfaction — better than 81% of peers
Craft & service — 3th percentile
Baker-Jones Co. Inc for HVAC system maintenance
Clear ✕63 customers reviewed a HVAC system maintenance job here and rated it 5.00★. Most paid $100–200 (category typical: $37–$292). For this job it ranks #13 of 60 HVAC contractors we track.
All 63 Google reviews tagged “HVAC system maintenance”
OH let me til ya what happened to me. This guy told the renter that the air handler had been hit with a power surge!!! $3800…I said let me call my guy at Baker-Moss. Baker Moss guy said it was the thermostat…. My Lord!! greatest AC company on the planet!!!
Servicem man was friendly and seemed knowledgeable.
Always a great experience. Trustworthy, efficient and does great work. Brenda Rogers
Baker Jones is always responsive to a call for servicing my HVAC system.
exceptional service
I have been a customer of Baker Jones for many years and they always do a great job. They’ve proven to be very trustworthy and knowledgeable and their prices are very reasonable. I highly recommend them.
Baker-Jones always provides excellent service. Am so glad they’ve been our HVAC repair/service/installation company for many years. Honest, efficient, friendly.
Maintenance for us over 10 years on a 16 year old mut system after previous vendor no callbacks. Baker-Jones did install 2 years ago with a new upstairs smaller system, 4 years ago with new whole house ductwork. Today, our downstairs we selected a high efficency American Standard and planning for past 7 months,…
We've been using Baker-Jones for our HVAC maintenance and installation. They've always been professional and friendly. Great team! Thanks AGAIN for solving our air needs. You guys have the solutions.
We had an immediate need and they got someone out within the hour. Very professional and courteous.
Very professional and knowledgeable in the field of Air-conditioned and Heating. They have timely technicians. They have installed me, a Air-conditioned and Heating Unit, this year. I have been well pleased with the service. They also installed a Unit @ my Mother's home. I highly recommend this company.
Courteous, friendly, knowledgeable,timely,helpful, answer questions when asked,very dependable
Wonderful experience and my AC Unit is back blowing cold air.
Hired Baker Jones for a HVC replacement/installation last year. Their prices were very competitive, and they didn’t try to “upsell” me useless add-ons. They were quick, polite, efficient and the job was completed on time. I have had them here for schedule’s maintenance and for quick checks/little repairs. They…
Great service, on time, friendly and continue to use Baker Jones! Very trust worthy, they went above and beyond and will always use Baker Jones.
Service is always friendly, timely, and professional. A great company!
Efficient, knowledgeable, patient
I love the service and care I recieved from Baker-Jones Co! I will recommend them to everyone in my family! My AC is working now and the price was great!
I have used Baker Jobes for 16 years plus. Great service every time! Courteous and always reliable!
I have been working with Baker Jones four years now, and I am so happy with their service. They are always kind, clean and professional. All of the techs who have been here have always been incredibly friendly and made me feel at ease with a stranger working in my home. After having a bad experience with a different…
Excellent service - prompt and professional!
Very nice service men. Efficient and knowledgeable.Wouldn’t think of using anyone else!
Baker Jones has serviced, repaired, replaced our 3 hvac units for over 20 yrs. They are absolutely the best. Knowledgeable, on time, prepared and always, always reliable.
I have used Baker-Jones over 30 years! They have serviced 3 houses for me. They are always more than fair, very dependable, exceptionally reliable and friendly. I have referred them to others than now use them. THEY ARE THE BEST!
Excellent service and customer service and supports
I’ve always had great dealings with this company,from the office staff to the technicians. This company has been serving me for over 20 years from sales to service. They are very knowledgeable, humble ,professional and hard to beat. They are second to none.
We've used Baker-Jones for at least 40 years. Their response is always fast and work is done quickly. I trust them for our HVAC. The Moss Family and their team are great.
Prompt and great service. Thank you.
Technician arrived on time and was polite and professional. Completed the work efficiently and left the work area clean. Highly recommended!
Same quality service I’ve come to expect over the last 20 years of using Baker-Jones.
Baker -Jones AC SERVICE Robert and Vincent did an excellent job on my yearly maintenance service today. Testing the capacitors , inspecting all the electrical components, checking Freon pressure, checking amps on fans and compressors. Clean the outside condenser , inspected /clean the inside unit and blow out…
I have been using Baker-Jones for a few years. They are always very responsive, competitively priced, and staffed by competent, polite service personnel. I like them so much that I recently signed up for their annual subscription service. I recommend them without question.
The young men were polite, efficient. They always do a great job.
Excellent service as always. They are reliable and trustworthy would recommend them in a heartbeat.
Fantastic service!!!!!! Baker-Jones Co. Inc is reasonably priced, their staff was very accommodating and responsive. Professional from start to finish. I would definitely recommend using them for any and all AC work.
Excellent work and always professional. Have been a customer for 19 years. Rain, hail, sleet, or freezing. Baker-Jones is dependable and ensures customer satisfaction. Great family owned FBA company. We have to support one another!
Excellent family owner/operated HVAC Company. Everyone’s friendly, their work is professional and clean.
I have nothing but great things to say about this company. Ronald & his son go above & beyond for their costumers. I've never trusted an AC company more. They beat out all the other quotes we got for a new AC system by well over a couple grand & they stand by their work. We had to call out another company during the…
Always so professional to work with this team in my home. They have been wonderful about helping me find best solutions for replacement thermostat.
I just love these guys... Very professional and they do great work...
Another professional maintenance experience.
First class work. Tech personal professional and courteous.
Jon and Neiman provided excellent customer service. Thank you!
Service technician we're very knowledgeable and polite. Arrived in a reasonable time of their window and no hidden fees like a lot of other companies.
Baker-Jones is an exceptionally good company. Their techs are excellent, their prices are reasonable and they will work with you to get your problems resolved.
Always Excellent Service. I have been with this company for over 20 years and all employees have always given great service.
Service is excellent- the Gentlemen working on the job are courteous and knowledgeable. I can’t recommend them enough. Very trustworthy, incredible people, they have been in business for many years.
Justin provided a prompt solution which prevented me from breaking the bank. Thanks as always
Great customer service
Thank you to the entire Baker-Jones team!! We are so very grateful for your expertise and professionalism!! Prompt resolution to our issues during this Texas summer heat was a true blessing!!! Thank you again!!
You all are five star. Thank you for being so dependable. Also, please order me the filters we need. Great firm
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Baker-Jones Co. Inc
Is Baker-Jones Co. Inc good?
Yes by most measures: 5.0★ from 289 Google reviews and an Experts Score of 62/100 (grade B), #19 of 67 HVAC contractors we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does Baker-Jones Co. Inc charge?
Customers reported a typical bill of $251 (middle half $148–$385), 22% below the HVAC contractors median of $322.
What do customers hire Baker-Jones Co. Inc for?
Mostly a/c system maintenance (79), HVAC system maintenance (63), a/c system repair (36), install AC (18).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 63%).
