Experts Reviews · Company report
Balanced Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Balanced Garage Doors

Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 32 door repair services · 5.0★ from 1,690 Google reviews

Report card

Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Balanced Garage Doors is better than 96% of door repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Balanced Garage Doors is better than 97% of door repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Balanced Garage Doors is better than —% of door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Balanced Garage Doors is better than 89% of door repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Balanced Garage Doors is better than 100% of door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Balanced Garage Doors is better than 100% of door repair services.A
100

Reviews for your job

Customers hired Balanced Garage Doors for 4 kinds of job.

Balanced Garage Doors for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Customer support” · showing 20

Rachael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sean was so helpful and wonderful to work with. Balanced Garage Doors does quality work and has exceptional customer service!

Great priceCustomer supportGeneral repairs & installation
ShelliLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Incredibly professional and friendly- came after hours and problem fixed super efficiently. William was great!

Reasonable priceCustomer supportGeneral repairs & installation
RichardLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have confidence in the quality of service received from Balanced Garage Doors and their representative, Kwon and I happily recommend them to others.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Edsel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean is very good

Great priceCustomer supportGeneral repairs & installation
RossLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service and friendly technicians and reasonably priced. I would recommend them to anyone that ask.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
BethLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am so impressed with this company.I literally called last night and they were out here.First thing, this morning and mister spencer fixed everything in less than an hour, and it's absolutely the most beautiful garage.Door system i've ever seen.I'm very appreciative and will use them again and definitely recommend them to everyone.I know!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast service, great technician!

Great priceCustomer support
JLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tech was great and knowledgeable. I recommend this company.

Reasonable priceGarage door consultationCustomer support
Ruth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Spencer was great. Very satisfied with the tech. Will definitely call again if needed.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good efficient thorough job done. Friendly personable technician.

Reasonable priceCustomer support
Chuck3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Another job well done and very quick!

Reasonable priceGarage door consultationCustomer support
JeffLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Incredibly grateful and impressed by Balanced Garage Doors and everyone I spoke with. We had an emergency where our original garage door contractor didn’t order the garage door from the manufacturer and didn’t tell me until the day it was supposed to be installed. We needed it that day for a reason and, in a panic,…

Reasonable priceCustomer supportGeneral repairs & installation
MariaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean was so nice and professional. Excellent job. Thank you

Garage door consultationCustomer support
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience throughout, from the very 1st phone call to the completed service. These guys are very honest, skilled, friendly, professional, punctual and affordable (very rare combination in today's world). Shawn was my tech and I'd recommend him to anyone that asks, the job that he did was A1 (second to none)…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Jesse11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn’t be happier with my experience with Balanced Garage Doors. From the moment I called, their team was professional, responsive, and incredibly knowledgeable. The technician arrived right on time, diagnosed the issue quickly, and had my garage door working perfectly within an hour. What really stood out was…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Joon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Customer support
TerryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Clyde9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceCustomer support
Phyllis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGarage door consultationCustomer support

Show more customer support reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 70%Overpriced 2%Not sure 6%

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