Experts Reviews · Company report
Balanced Garage Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Balanced Garage Doors

Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 32 door repair services · 5.0★ from 1,690 Google reviews

Report card

Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Balanced Garage Doors is better than 96% of door repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Balanced Garage Doors is better than 97% of door repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Balanced Garage Doors is better than —% of door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Balanced Garage Doors is better than 89% of door repair services.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Balanced Garage Doors is better than 100% of door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Balanced Garage Doors is better than 100% of door repair services.A
100

Reviews for your job

Customers hired Balanced Garage Doors for 4 kinds of job.

Balanced Garage Doors for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.264
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 264 Google reviews tagged “General repairs & installation” · showing 40

BruceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Sean was very knowledgeable and professional. He is definitely a senior journeyman. Thanks for the great work!

Reasonable priceGeneral repairs & installation
Mr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Garage door replacement went as expected with the installation. The door looks good and we are happy with your company. Thanks for getting the job done quickly.

Reasonable priceGarage door consultationGeneral repairs & installation
Kurt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Brian repaired our garage door. He was at our home before the scheduled appointment time, replaced the door spring within hours also straightend the door panels. Door now worksnlike new.

Reasonable priceGeneral repairs & installation
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service and communication! Friendly and responsive.

Reasonable priceGeneral repairs & installation
Kelli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

William was very professional. He was out on time- as a matter fact he was able to come before the Scheduled time. He called me ahead of time to make sure that was OK,. Once here he explained everything very well, did very good work and it was a very painless experience. I would definitely recommend you all to anyone in need.

Garage door consultationGeneral repairs & installationService not listed
SalenaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Our garage door derailed, and I called Balanced Doors for a quote. The tech was out within 30 minutes, and the job was complete in 20 minutes. I would recommend to anyone needing fast, reliable garage services to contact them promptly.

Great priceGarage door consultationGeneral repairs & installation
Thamara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent experience from start to finish! Professional & prompt service. Highly recommend!

Reasonable priceGeneral repairs & installation
Rachael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sean was so helpful and wonderful to work with. Balanced Garage Doors does quality work and has exceptional customer service!

Great priceCustomer supportGeneral repairs & installation
ShelliLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Incredibly professional and friendly- came after hours and problem fixed super efficiently. William was great!

Reasonable priceCustomer supportGeneral repairs & installation
Danny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

William was the third technician to come out to my house. The first two companies wanted to replace everything. William diagnosed the problem, and he fixed the issues that needed fixing. I appreciate fixing the problem, not throwing parts and equipment at the problem.

Great priceGeneral repairs & installation
Andy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service for same day fixtures!

Reasonable priceGeneral repairs & installation
SMT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Easy scheduling. Timely communication. Great service and repairs at a reasonable price.

Reasonable priceGeneral repairs & installation
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The service reps showed up on time, were informative and polite, made the repair and left the area clean.

General repairs & installation
Rich9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our garage door broke, trapping one of our vehicles in the garage. I called for repair and within two hours the team was at my front door. Very professional, very friendly, and they fixed what needed to be fixed.

Reasonable priceGeneral repairs & installation
RichardLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have confidence in the quality of service received from Balanced Garage Doors and their representative, Kwon and I happily recommend them to others.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
A7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Professional and quality work

Reasonable priceGeneral repairs & installation
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Friendly, knowledgeable people. I’d recommend them.

Not sureGarage door consultationGeneral repairs & installation
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Kwon had the door repaired and in good shape in a few hours Very friendly service

Reasonable priceGeneral repairs & installation
MaxLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent service from Sean! Our very old garage door is now good as new (and a lot safer, too). I appreciated the ease of making an appointment, their punctuality, and the extra work they did to get our door working again.

Reasonable priceGeneral repairs & installation
Rachael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean was extremely knowledgeable and fixed our garage door quickly! Absolutely will use again!

Reasonable priceGarage door consultationGeneral repairs & installation
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean did an amazing job! He came out right away (totally appreciated as I was panicked with a car stuck in the garage). He had everything he needed and was able to repair on the spot. He was very professional. He gave honest feedback about future work. The pricing was more than fair. Will be using them again,…

Reasonable priceGeneral repairs & installation
Edsel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean is very good

Great priceCustomer supportGeneral repairs & installation
Tyler11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wyatt was professional and very nice. Got the job done quick and the garage is working again. Thank you!

Garage door consultationGeneral repairs & installation
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kwon was polite and efficient. He communicated everything clearly,. The estimate he gave me is exactly what I was charged, there were no hidden fees or charges. I would definitely use Balanced Garage Doors again.

Reasonable priceGeneral repairs & installation
Courtney11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience! We needed a whole new garage unit as ours was over 23 yrs old. The technicians were kind and professional, and the service was timely and reasonably priced. Would definitely recommend this company!

Reasonable priceGeneral repairs & installation
LeslieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Balanced Garage Doors did an excellent job of communicating. I booked the appointment online, and within 24 hours, they confirmed. My technician was polite and knowledgeable. He explained the issue behind my garage door issue, then described how he was going to solve it. The work was done quickly and efficiently.…

Reasonable priceGeneral repairs & installation
Debbie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Called when my garage door stopped working. They sent a repair man out same day. Told Me What broke and quickly made the repairs after providing 3 quotes on various replacement costs.

Reasonable priceGeneral repairs & installation
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean and William were very polite and knowledgeable. The opener was working within 20 minutes of their arrival.

Reasonable priceGeneral repairs & installation
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service and professional service

General repairs & installation
Bix9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wyatt, the tech, was very good.

Reasonable priceGeneral repairs & installation
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sean was fantastic,. Fast and knowledgeable and finished the job in less than one hour.

General repairs & installation
KimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt, courteous, professional, and efficient service. My garage door is now working well thanks to Kwon!

Reasonable priceGeneral repairs & installation
PJ15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kwon was professional and very knowledgeable. He explained the entire process and identified the problem before the garage door opened 6 inches. He also provided a wealth of information.

Reasonable priceGeneral repairs & installation
LindaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I learned about Balanced Garage Doors when owner Glenn was featured on the Home Fix-it Show on WSB radio. He talked about the importance of preserving the health of your garage door opener by regular maintenance of the garage door and all it’s mechanisms. I was able to get an appointment immediately. I had a great…

Great priceGeneral repairs & installation
Perry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had 1st 25 pt. Garage door device done after purchase of Amarr Heritage 3000-18x7 short panel Triple layer 2” 24/27ga polystyrene R-Value 9.05 on Aug. 22, 2025.

Reasonable priceGeneral repairs & installation
Kristi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Sean was amazing! Very professional, quick, polite, thorough, and extremely helpful. Very professional. I’d highly recommend.

Not sureGeneral repairs & installation
RossLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service and friendly technicians and reasonably priced. I would recommend them to anyone that ask.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an excellent experience with Balanced Garage Doors from start to finish. Both Kwon and Damian were knowledgeable, professional, and great to work with. The entire process was smooth, from selecting and ordering our new garage door and opener to the final installation. We also appreciated the competitive…

Customer photo from Robert's review
Reasonable priceGarage door consultationGeneral repairs & installationGarage door design
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Not completely satisfied as there are scratches on our new garage door and I don’t have a good feel for if or when this will get corrected

Not sureGeneral repairs & installation
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The primary reason I called was for the problem of the garage door not closing when the sun is out at certain times. The technician swapped the sensors and said that if it still has a problem I need to get a new garage door opener. Shortly after he left the problem occurred again. I didn't think getting a new garage…

General repairs & installation

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 70%Overpriced 2%Not sure 6%

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