How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREBalanced Garage Doors
Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 32 door repair services · 5.0★ from 1,690 Google reviews
Report card
Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Balanced Garage Doors for 4 kinds of job.
Balanced Garage Doors for general repairs & installation
Clear ✕All 264 Google reviews tagged “General repairs & installation” · showing 80
Sean was very knowledgeable and professional. He is definitely a senior journeyman. Thanks for the great work!
Garage door replacement went as expected with the installation. The door looks good and we are happy with your company. Thanks for getting the job done quickly.
Brian repaired our garage door. He was at our home before the scheduled appointment time, replaced the door spring within hours also straightend the door panels. Door now worksnlike new.
Great service and communication! Friendly and responsive.
William was very professional. He was out on time- as a matter fact he was able to come before the Scheduled time. He called me ahead of time to make sure that was OK,. Once here he explained everything very well, did very good work and it was a very painless experience. I would definitely recommend you all to anyone in need.
Our garage door derailed, and I called Balanced Doors for a quote. The tech was out within 30 minutes, and the job was complete in 20 minutes. I would recommend to anyone needing fast, reliable garage services to contact them promptly.
Excellent experience from start to finish! Professional & prompt service. Highly recommend!
Sean was so helpful and wonderful to work with. Balanced Garage Doors does quality work and has exceptional customer service!
Incredibly professional and friendly- came after hours and problem fixed super efficiently. William was great!
William was the third technician to come out to my house. The first two companies wanted to replace everything. William diagnosed the problem, and he fixed the issues that needed fixing. I appreciate fixing the problem, not throwing parts and equipment at the problem.
Great service for same day fixtures!
Easy scheduling. Timely communication. Great service and repairs at a reasonable price.
The service reps showed up on time, were informative and polite, made the repair and left the area clean.
Our garage door broke, trapping one of our vehicles in the garage. I called for repair and within two hours the team was at my front door. Very professional, very friendly, and they fixed what needed to be fixed.
I have confidence in the quality of service received from Balanced Garage Doors and their representative, Kwon and I happily recommend them to others.
Professional and quality work
Friendly, knowledgeable people. I’d recommend them.
Kwon had the door repaired and in good shape in a few hours Very friendly service
Excellent service from Sean! Our very old garage door is now good as new (and a lot safer, too). I appreciated the ease of making an appointment, their punctuality, and the extra work they did to get our door working again.
Sean was extremely knowledgeable and fixed our garage door quickly! Absolutely will use again!
Sean did an amazing job! He came out right away (totally appreciated as I was panicked with a car stuck in the garage). He had everything he needed and was able to repair on the spot. He was very professional. He gave honest feedback about future work. The pricing was more than fair. Will be using them again,…
Sean is very good
Wyatt was professional and very nice. Got the job done quick and the garage is working again. Thank you!
Kwon was polite and efficient. He communicated everything clearly,. The estimate he gave me is exactly what I was charged, there were no hidden fees or charges. I would definitely use Balanced Garage Doors again.
We had a great experience! We needed a whole new garage unit as ours was over 23 yrs old. The technicians were kind and professional, and the service was timely and reasonably priced. Would definitely recommend this company!
Balanced Garage Doors did an excellent job of communicating. I booked the appointment online, and within 24 hours, they confirmed. My technician was polite and knowledgeable. He explained the issue behind my garage door issue, then described how he was going to solve it. The work was done quickly and efficiently.…
Called when my garage door stopped working. They sent a repair man out same day. Told Me What broke and quickly made the repairs after providing 3 quotes on various replacement costs.
Sean and William were very polite and knowledgeable. The opener was working within 20 minutes of their arrival.
Excellent service and professional service
Wyatt, the tech, was very good.
Sean was fantastic,. Fast and knowledgeable and finished the job in less than one hour.
Prompt, courteous, professional, and efficient service. My garage door is now working well thanks to Kwon!
Kwon was professional and very knowledgeable. He explained the entire process and identified the problem before the garage door opened 6 inches. He also provided a wealth of information.
I learned about Balanced Garage Doors when owner Glenn was featured on the Home Fix-it Show on WSB radio. He talked about the importance of preserving the health of your garage door opener by regular maintenance of the garage door and all it’s mechanisms. I was able to get an appointment immediately. I had a great…
Had 1st 25 pt. Garage door device done after purchase of Amarr Heritage 3000-18x7 short panel Triple layer 2” 24/27ga polystyrene R-Value 9.05 on Aug. 22, 2025.
Sean was amazing! Very professional, quick, polite, thorough, and extremely helpful. Very professional. I’d highly recommend.
Great customer service and friendly technicians and reasonably priced. I would recommend them to anyone that ask.
We had an excellent experience with Balanced Garage Doors from start to finish. Both Kwon and Damian were knowledgeable, professional, and great to work with. The entire process was smooth, from selecting and ordering our new garage door and opener to the final installation. We also appreciated the competitive…
Not completely satisfied as there are scratches on our new garage door and I don’t have a good feel for if or when this will get corrected
The primary reason I called was for the problem of the garage door not closing when the sun is out at certain times. The technician swapped the sensors and said that if it still has a problem I need to get a new garage door opener. Shortly after he left the problem occurred again. I didn't think getting a new garage…
Great customer service!! Very friendly! Kwon came out and gave us a quote. We liked that this company came out to give a quote instead of just an estimate over the phone so we decided to go with them. We called and got everything scheduled and ordered and Damian came out and did a great job installing it. Great…
Wayne was EXCEPTIONAL, going well above & beyond. He was resourceful and unwavering in his pursuit of and achieving a resolution. He’s a credit to the company. His services are GREATLY APPRECIATED! 5 stars for sure!!
Sean did a fantastic job replacing thevtension springs and the door now closes flawlessly. Thank you!
Did a great job.
Kwon was great! On time fast repair and gave a great explanation on repair needed. Thanks
Kwon did an excellent job on my emergency repair. My door functions much smoother than before the damage and is perfectly aligned. Kwon took the time to explain all work done. Both my experiences with Balanced Garage have been excellent! You’ve gained a loyal customer.
Excellent service by Kwon Rouse. Showed up on time as promised. Replaced spring and shaft / cleaned up - all in less than 30 mins. Answered my questions on door replacement options without any sales pressure.
Excellent service provided by Kwon Rouse. Showed up on time - exactly as mentioned on the phone. Quick and fast fix. Replaced the broken spring / shaft. Answered all questions. Even helped with options for door replacements that I asked, if ever needed in the future. Cleaned up and left in less than 30 mins. Amazing service.
Very prompt service. Mike who came to fix the garage door was very knowledgeable, and explained the issues and available options, and fixed the garage door in no time.
Great service . Came out on time and great service by Michael
Kwon was excellent as always. Came on time and took care of the issue with great explanation.
Wyatt was our tech. Was prompt at on time when he said. Gave us the options and suggestions on things other than our broken spring. Repair was preformed fast and well done to get out garage door back to working!
Professional, knowledgeable, courteous and friendly. Competitively priced and highly recommended.
Very helpful. Were the only company able to repair a perfectly good garage door. Saved me over $700. Mike West knew his stuff and got it done quickly.
Sean was awesome! Very professional and took time to explain everything before he started repairs. Polite and I felt comfortable allowing him in our home. Same day service was awesome.
Replaced parts under warranty. Great job
I had my garage door serviced in March, and when an issue unexpectedly came up yesterday, I called on Sunday. They responded immediately and came out first thing Monday morning at no charge. Their customer service is truly outstanding. The technicians were professional, courteous, and took care of the problem…
Wonderful experience, Kwon did an awesome job and ensuring that my door was repaired and ready for years and years of come. Appreciate the work that was put in and I will gladly recommend this company and would definitely use them again if something arise in the future. Will recommend them to all my family and friends!
Sean arrived at my place about 2:30 PM, diagnosed the problem, made the repair and was finished about 3:00 PM. I'm happy.
Quick response to service needed and very knowledgable.
Kwon my specialist was amazing. Detail oriented to safety. A true professional and extremely passionate about what he does. He is definitely an asset to the company.
Kwan was amazing! He arrived quickly and finished the work in 45 minutes. Very polite and helpful. Highly recommended Balanced Garage Doors and Kwan!
Excellent service!
Quick response the same day. Kwon was professional and friendly and gave us lots of options. I would highly recommend the company and the technician
Wyatt was friendly and did a fantastic job. I highly recommend!
Technician was well trained and professional. He worked quickly and offered different options including “discounted” services. Overall a great guy and good experience .
With the professional knowledge, Mr. White repair my garage door perfectly
Wyatt was knowledgeable, fast and friendly. Great professional service! Highly recommend this company!
Sean did an excellent job of installing a new spring system. He was very prompt, efficient, and knowledgeable. I highly recommend this company!
I called at 11:00 am, they were here at 11:55. Of course, the door didn’t malfunction while he was here. He did some troubleshooting & made some repairs & tune up. Very professional & friendly young man. I am , and will continue to be a return customer.
I tell people all of the time that the character of any business really shows when something goes wrong. EVERYBODY makes mistakes. It’s how you handle them that is a differentiating factor. And with Balanced Garage Doors - character seems to be absent. Not a single proactive move to resolve the problem. They…
Very knowledgeable and professional. Would recommend for anyone to utilize their service.
On time and very knowledgeable!!
Kwon was able to provide us a quote on our garage door repair and was quick and efficient in getting the work done. Our garage door works better than before it broke. I will definitely call Balanced Garage Doors if I have any garage door needs.
Awesome experience, Sean was a huge help - thank you - will never use a different company
Excellent service. On time arrival and fast work
Excellent installation of LiftMaster 6580L garage door opener! Installer Kwon is personable, professional, and did a terrific job! Previously, we had springs replaced by Balanced Garage Doors, hence, we are happy repeat customers! Thank you, Kwon, and Balanced Garage Doors!
The tech came on time, diagnosed the sensor issue quickly and repaired the wiring. He was respectful and knowledgeable and friendly.
The technician was very fast and efficient with the repair of one opener and installation of a second one. He explained everything he did and ensured I was able to download the app and that everything functioned properly!
Showed up on time and did great work! Very honest and upfront about what he was doing! Good pricing as well!
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 264 | — |
| Garage door consultation | 90 | — |
| Customer support | 21 | — |
| Garage door design | 5 | — |
