How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREBalanced Garage Doors
Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 32 door repair services · 5.0★ from 1,690 Google reviews
Report card
Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Balanced Garage Doors for 4 kinds of job.
Balanced Garage Doors for general repairs & installation
Clear ✕All 264 Google reviews tagged “General repairs & installation” · showing 140
Sean was very knowledgeable and professional. He is definitely a senior journeyman. Thanks for the great work!
Garage door replacement went as expected with the installation. The door looks good and we are happy with your company. Thanks for getting the job done quickly.
Brian repaired our garage door. He was at our home before the scheduled appointment time, replaced the door spring within hours also straightend the door panels. Door now worksnlike new.
Great service and communication! Friendly and responsive.
William was very professional. He was out on time- as a matter fact he was able to come before the Scheduled time. He called me ahead of time to make sure that was OK,. Once here he explained everything very well, did very good work and it was a very painless experience. I would definitely recommend you all to anyone in need.
Our garage door derailed, and I called Balanced Doors for a quote. The tech was out within 30 minutes, and the job was complete in 20 minutes. I would recommend to anyone needing fast, reliable garage services to contact them promptly.
Excellent experience from start to finish! Professional & prompt service. Highly recommend!
Sean was so helpful and wonderful to work with. Balanced Garage Doors does quality work and has exceptional customer service!
Incredibly professional and friendly- came after hours and problem fixed super efficiently. William was great!
William was the third technician to come out to my house. The first two companies wanted to replace everything. William diagnosed the problem, and he fixed the issues that needed fixing. I appreciate fixing the problem, not throwing parts and equipment at the problem.
Great service for same day fixtures!
Easy scheduling. Timely communication. Great service and repairs at a reasonable price.
The service reps showed up on time, were informative and polite, made the repair and left the area clean.
Our garage door broke, trapping one of our vehicles in the garage. I called for repair and within two hours the team was at my front door. Very professional, very friendly, and they fixed what needed to be fixed.
I have confidence in the quality of service received from Balanced Garage Doors and their representative, Kwon and I happily recommend them to others.
Professional and quality work
Friendly, knowledgeable people. I’d recommend them.
Kwon had the door repaired and in good shape in a few hours Very friendly service
Excellent service from Sean! Our very old garage door is now good as new (and a lot safer, too). I appreciated the ease of making an appointment, their punctuality, and the extra work they did to get our door working again.
Sean was extremely knowledgeable and fixed our garage door quickly! Absolutely will use again!
Sean did an amazing job! He came out right away (totally appreciated as I was panicked with a car stuck in the garage). He had everything he needed and was able to repair on the spot. He was very professional. He gave honest feedback about future work. The pricing was more than fair. Will be using them again,…
Sean is very good
Wyatt was professional and very nice. Got the job done quick and the garage is working again. Thank you!
Kwon was polite and efficient. He communicated everything clearly,. The estimate he gave me is exactly what I was charged, there were no hidden fees or charges. I would definitely use Balanced Garage Doors again.
We had a great experience! We needed a whole new garage unit as ours was over 23 yrs old. The technicians were kind and professional, and the service was timely and reasonably priced. Would definitely recommend this company!
Balanced Garage Doors did an excellent job of communicating. I booked the appointment online, and within 24 hours, they confirmed. My technician was polite and knowledgeable. He explained the issue behind my garage door issue, then described how he was going to solve it. The work was done quickly and efficiently.…
Called when my garage door stopped working. They sent a repair man out same day. Told Me What broke and quickly made the repairs after providing 3 quotes on various replacement costs.
Sean and William were very polite and knowledgeable. The opener was working within 20 minutes of their arrival.
Excellent service and professional service
Wyatt, the tech, was very good.
Sean was fantastic,. Fast and knowledgeable and finished the job in less than one hour.
Prompt, courteous, professional, and efficient service. My garage door is now working well thanks to Kwon!
Kwon was professional and very knowledgeable. He explained the entire process and identified the problem before the garage door opened 6 inches. He also provided a wealth of information.
I learned about Balanced Garage Doors when owner Glenn was featured on the Home Fix-it Show on WSB radio. He talked about the importance of preserving the health of your garage door opener by regular maintenance of the garage door and all it’s mechanisms. I was able to get an appointment immediately. I had a great…
Had 1st 25 pt. Garage door device done after purchase of Amarr Heritage 3000-18x7 short panel Triple layer 2” 24/27ga polystyrene R-Value 9.05 on Aug. 22, 2025.
Sean was amazing! Very professional, quick, polite, thorough, and extremely helpful. Very professional. I’d highly recommend.
Great customer service and friendly technicians and reasonably priced. I would recommend them to anyone that ask.
We had an excellent experience with Balanced Garage Doors from start to finish. Both Kwon and Damian were knowledgeable, professional, and great to work with. The entire process was smooth, from selecting and ordering our new garage door and opener to the final installation. We also appreciated the competitive…
Not completely satisfied as there are scratches on our new garage door and I don’t have a good feel for if or when this will get corrected
The primary reason I called was for the problem of the garage door not closing when the sun is out at certain times. The technician swapped the sensors and said that if it still has a problem I need to get a new garage door opener. Shortly after he left the problem occurred again. I didn't think getting a new garage…
Great customer service!! Very friendly! Kwon came out and gave us a quote. We liked that this company came out to give a quote instead of just an estimate over the phone so we decided to go with them. We called and got everything scheduled and ordered and Damian came out and did a great job installing it. Great…
Wayne was EXCEPTIONAL, going well above & beyond. He was resourceful and unwavering in his pursuit of and achieving a resolution. He’s a credit to the company. His services are GREATLY APPRECIATED! 5 stars for sure!!
Sean did a fantastic job replacing thevtension springs and the door now closes flawlessly. Thank you!
Did a great job.
Kwon was great! On time fast repair and gave a great explanation on repair needed. Thanks
Kwon did an excellent job on my emergency repair. My door functions much smoother than before the damage and is perfectly aligned. Kwon took the time to explain all work done. Both my experiences with Balanced Garage have been excellent! You’ve gained a loyal customer.
Excellent service by Kwon Rouse. Showed up on time as promised. Replaced spring and shaft / cleaned up - all in less than 30 mins. Answered my questions on door replacement options without any sales pressure.
Excellent service provided by Kwon Rouse. Showed up on time - exactly as mentioned on the phone. Quick and fast fix. Replaced the broken spring / shaft. Answered all questions. Even helped with options for door replacements that I asked, if ever needed in the future. Cleaned up and left in less than 30 mins. Amazing service.
Very prompt service. Mike who came to fix the garage door was very knowledgeable, and explained the issues and available options, and fixed the garage door in no time.
Great service . Came out on time and great service by Michael
Kwon was excellent as always. Came on time and took care of the issue with great explanation.
Wyatt was our tech. Was prompt at on time when he said. Gave us the options and suggestions on things other than our broken spring. Repair was preformed fast and well done to get out garage door back to working!
Professional, knowledgeable, courteous and friendly. Competitively priced and highly recommended.
Very helpful. Were the only company able to repair a perfectly good garage door. Saved me over $700. Mike West knew his stuff and got it done quickly.
Sean was awesome! Very professional and took time to explain everything before he started repairs. Polite and I felt comfortable allowing him in our home. Same day service was awesome.
Replaced parts under warranty. Great job
I had my garage door serviced in March, and when an issue unexpectedly came up yesterday, I called on Sunday. They responded immediately and came out first thing Monday morning at no charge. Their customer service is truly outstanding. The technicians were professional, courteous, and took care of the problem…
Wonderful experience, Kwon did an awesome job and ensuring that my door was repaired and ready for years and years of come. Appreciate the work that was put in and I will gladly recommend this company and would definitely use them again if something arise in the future. Will recommend them to all my family and friends!
Sean arrived at my place about 2:30 PM, diagnosed the problem, made the repair and was finished about 3:00 PM. I'm happy.
Quick response to service needed and very knowledgable.
Kwon my specialist was amazing. Detail oriented to safety. A true professional and extremely passionate about what he does. He is definitely an asset to the company.
Kwan was amazing! He arrived quickly and finished the work in 45 minutes. Very polite and helpful. Highly recommended Balanced Garage Doors and Kwan!
Excellent service!
Quick response the same day. Kwon was professional and friendly and gave us lots of options. I would highly recommend the company and the technician
Wyatt was friendly and did a fantastic job. I highly recommend!
Technician was well trained and professional. He worked quickly and offered different options including “discounted” services. Overall a great guy and good experience .
With the professional knowledge, Mr. White repair my garage door perfectly
Wyatt was knowledgeable, fast and friendly. Great professional service! Highly recommend this company!
Sean did an excellent job of installing a new spring system. He was very prompt, efficient, and knowledgeable. I highly recommend this company!
I called at 11:00 am, they were here at 11:55. Of course, the door didn’t malfunction while he was here. He did some troubleshooting & made some repairs & tune up. Very professional & friendly young man. I am , and will continue to be a return customer.
I tell people all of the time that the character of any business really shows when something goes wrong. EVERYBODY makes mistakes. It’s how you handle them that is a differentiating factor. And with Balanced Garage Doors - character seems to be absent. Not a single proactive move to resolve the problem. They…
Very knowledgeable and professional. Would recommend for anyone to utilize their service.
On time and very knowledgeable!!
Kwon was able to provide us a quote on our garage door repair and was quick and efficient in getting the work done. Our garage door works better than before it broke. I will definitely call Balanced Garage Doors if I have any garage door needs.
Awesome experience, Sean was a huge help - thank you - will never use a different company
Excellent service. On time arrival and fast work
Excellent installation of LiftMaster 6580L garage door opener! Installer Kwon is personable, professional, and did a terrific job! Previously, we had springs replaced by Balanced Garage Doors, hence, we are happy repeat customers! Thank you, Kwon, and Balanced Garage Doors!
The tech came on time, diagnosed the sensor issue quickly and repaired the wiring. He was respectful and knowledgeable and friendly.
The technician was very fast and efficient with the repair of one opener and installation of a second one. He explained everything he did and ensured I was able to download the app and that everything functioned properly!
Showed up on time and did great work! Very honest and upfront about what he was doing! Good pricing as well!
Quick & very professional!
Very responsive, showed up on time, explained all recommendations and was very fair on pricing. Highly recommend.
Excellent experience with Balanced Garage Doors! I called this afternoon, and Sean was able to come out the very same day for a garage door maintenance service. He was professional, knowledgeable, and took the time to thoroughly inspect and service our garage door system. Sean explained everything clearly, answered…
The tech was excellent. Explained in detail the repair process. I gave four stars because the work completed was overpriced.
Found out the hard way I had a busted spring. Made one call and 2 hours later, Sean had everything repaired and upgraded. Fantastic service!
Respectable great job
First time using this company and I highly recommend! Easy to schedule an appointment was in time next day. Also knowledgeable and friendly installers. If you need any garage door repair work give them a try!
I requested a service online and was instantly booked. The technician arrived a little late, which was completely understandable as his previous job ran over. However, he kept me updated, arrived exactly when he said he would, and finished the work in under 30 minutes. Excellent service! I’ve already saved their contact info for future projects.
I was just finishing up a morning workout when I heard a bang coming from the garage. Sure enough One of my springs snapped. I had someone from Balanced Garage come last year to fix the door when my teenager backed into it. At the time they straightened it out got it back on the track and replaced my cables for no…
Fantastic job fixing old garage door, works whisper quote with new parts and new opener.
Great consultation and installation. Very professional service. I would recommend using this Company for sure.
Two garage doors nicely replaced on time with reasonable price. I strongly recommend Balanced Garage Door if you expect the quality services.
Michael was great! Quick and efficient, diagnosed the problem, suggested a solution and had all the tools and parts to overhaul our garage in a few hours. Amazing service.
Wyatt was amazing! I will definitely recommend your company to my family, neighbors and friends
Great service and quick response time. Thank you very much
Balanced Garage Doors provided us with great service. They arrived to my home within 2 hours of calling their office. Our service tech was Wyatt, he diagnosed our problem within 5 minutes of arrival, fixed issue quickly. Wyatt is certainly a good representative for the company. Price was very fair for the service and I would recommend them to anyone.
Very professional, text ahead of arrival, followed by call. Shaw was very professional and knowledgeable. Fixed it right away after consultation. Highly recommend for all your garage door needs!
Michael is very knowledgeable and expertly installed new springs.
Kwon was timely, professional and thorough. He explained all that he’d done and reassured me that my door’s noises would ease after he oiled it and as I continued to use the door.
I used Balanced Garage Doors for a repair on my original wooden garage door about ten years ago. A few months ago we had four garage door installers quote on replacing our three old wooden garage doors with insulated metal doors. Today March 30,2026, Damian came out with the new doors and they look fantastic. Damian…
Excellent service. Took the time and explained the entire system while setting it up
Sean was wonderful, he did my home as well as my parents home. Very friendly and transparent with pricing I would recommend him, he was super kind.
Just last week I had an issue with my garage door. The cables got entangled and I can’t open the door. I was so desperate that I was searching google and social media for garage door service with 24 hour services. And I found J&B garage doors in Facebook. Thank God Bryan called and he and his team went to my house…
Wyatt did an excellent job explaining the repair and maintenance work and quickly completing it with high-quality results
Sean was quick to reply and was prompt once scheduled. Very much appreciated the quick repair at affordable pricing. Will be happy to use them again in the future if needed. Hope we never do though
Fast and friendly service. Very knowledgeable and didn’t try to sell me things I didn’t need. Will use in the future and highly recommend.
Wyatt was promp, professional, and proficient. Fixed the problem. Garage door works nicely.
Michael was on time for service call - recommended the best options - finished work in a timely fashion. Would highly recommend!!0
Mike was amazing. I called to schedule an appointment and they said they would have someone come out right away. I was worried because my garage would just reverse intermittenly while trying to close and both sensor lights were on so I figured this would be a head scratcher for sure but guys 20+ years of experience…
Sean was super delightful and quick and on time! Highly recommend this company. He was able to do something that a different company told me was impossible and tried to upsell us a new garage door.
Needed a garage spring replaced. I reached out to multiple companies and this company was the most reasonable and professional. The new system they installed is quiet and we are very satisfied. We will call them when we need to replace the springs on the other side. Thank you!
Wyatt was friendly, extremely polite, professional and knowledgeable. He identified the problem quickly. I also had wires hanging everywhere from a previous job. He cut the excess wire and obscured them against the door tracks so well I can barely see them. He did a great job in a short period of time. I would…
Kwon did an amazing job and he was very nice!
Fast! Great communication.
The tech was courteous, professional and did a great job! I would highly recommend!
Fast, reliable and trustworthy. And all-around great guys. Highly recommend.
Professional and prompt. Thank you.
Wyatt was on time and very efficient. Got problem fixed and was helpful with suggestions on more ways to improve my door for many years to come.
Great service—technician was friendly, easy to communicate with, and quickly diagnosed the issue. He replaced the rollers and got the door working smoothly again. Professional, efficient, and very helpful with maintenance tips.
Scheduling was easy. Kept me informed of arrival. Professional. Knowledgeable. Easy payment. Quick repair work.
Glenn from Balanced Garage Doors just left and it took him 30 minutes less to complete the repair on my garage door than the 2 hours he said it would take. He was friendly, efficient and professional. He explained everything that needed to be done and itemized it on the electronic receipt. From this time yesterday…
Michael provided me excellent customer service when he replaced the spring and three barrins. His expertise gave me a good experience. He was vey knowledgeable and efficient. Thanks Micheal for doing a great job!
If I could give them more than 5 stars, I would. The customer care and attention to detail is unmatched. They are amazing people and worked very hard to help my elderly parents with some equipment replacement. I could not be happier with their service and want to recommend them to anyone without hesitation. Excellent company!
Kwon came and fixed everything perfectly. I have a special-needs grandson who is fixated with garage doors and garage door openers, and Kwon Allowed him to follow the repair and explained everything that was going on which made my grandson a very happy boy. If you need a repair, ask for KWON he was a pleasure and he is absolutely the best.
The absolute best experience in getting our old garage door fixed. Kwon came out, was on time, explained everything that was going on with our door. Offered options but NEVER tried to upsell me. He was awesome, and was literally finished replacing our broken springs within about 30 minutes! He showed me and…
Kwon was extremely professional and knowledgeable.
Excellent service, very professional and educated and Michael is awesome person .
Dont read anymore reviews, this is who to trust. Shout out to Shawn who repaired mine. Stand up guy, fairly priced, lighting quick response. Will forever use
Courteous and seemingly knowledgeable technician arrived on time, gave an upfront quote for all work performed, and performed the work expediently. Very satisfied with the service.
We had 3 companies come out and give estimates on replacing garage door, tracks, spring and motor. These guys were the most honest and fair price, I highly recommend.
Sean was trustworthy, knowledgeable and very professional. He explained what went wrong and gave me some general maintenance advice. He was in and out in about an hour. Very impressed with the quality of work.
Mr. West, Thank you so very much for handling our garage repair today. My apologies, for crying. I couldn’t sleep anticipating the cost of this project. I’m ever grateful, for it to be behind me. Hallelujah JESUS! God sent us an Angel grace of blessings today. I will definitely call on Balance Garage Doors to…
Kwon arrived on time and fixed my door under warranty. Very happy with his work.
I can't emphasize enough how exceptional Balanced Garage Doors truly is. After my belt broke, I called on Thursday night and by Friday morning, my garage door was fully repaired. Spencer was fantastic—he clearly explained how everything works and provided honest options. The entire process was quick, professional,…
Awesome and professional service !
I was serviced by Sean and he was awesome. He is very very experienced and knowledgable. Which allowed him to be very quick with my service. He was very kind and I would highly recommend having your garage door serviced by this gentleman.
Kwon, Thank you for your services and your service. Excellent job very very friendly I thank you
I have always had a great experience with this company. The staff is very professional and gets the job done. Spencer is absolutely wonderful. I highly recommend Balance if you are having issues with your garage door or opener.
Early!! I did not want to buy a new door and implored Spencer to fix it as best he could. Looks almost brand new now. Wish I had a before picture for this review. Great work & way more reasonable than a $3500 garage door.👏😉🥰
Fast response. Very professional. Advised every step of the way what he was doing and the expected lifespan of the repairs.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 264 | — |
| Garage door consultation | 90 | — |
| Customer support | 21 | — |
| Garage door design | 5 | — |
