ROOFING CONTRACTORS · TAMPA, FL
Baldwin Roofing Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%8+1.2Craft & service 20%83+16.6Value 10%36+3.6Momentum 8%8+0.6Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE

Baldwin Roofing Company

Better than 14% of roofing contractors · #60 of 70

4.9★587 Google reviewsGoogle star rating as shown on Google Maps.
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Baldwin Roofing Company for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000–4,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Gutter repairs”

★★★★★ Jane · a month ago

I had an excellent experience with Baldwin Roofing Company. The entire process was professional, organized, and handled with great attention to detail. The finished roof looks fantastic, and the quality of the work really stands out. I especially want to recognize Manager Adam Duty. Adam was outstanding to work…

Paid $10,000–15,000Great priceGutter repairsInstallationRoof inspection
★★★★★ Frank · Edited 6 months ago

Baldwin Roofing is a class act. Very professional from start to finish. I highly recommend them!

Paid $1–2,000Reasonable priceGutter repairs
★★★★★ Mike · 7 months ago

Quality work at a very fair price. They had to fix someone else’s work and I couldn’t be happier.

Gutter repairsHome renovations
★★★★★ Sheri · Edited 9 months ago

We were a part of the Elite Repair Program.Baldwin Roofing Company was our contractor. Their professionalism, communication and timelines were exceptional. We are very happy with our new roof. 🏠

Paid $2,000–4,000Reasonable priceGutter repairsRoof inspectionRoof repair
★★★★★ Miguel · 10 months ago

Baldwin Roofing replaced my Spanish tile roof. They were very professional. The project was done efficiently and completed with minimal disruption. At the end, they cleaned up all the house surroundings. They have my recommendation.

Gutter repairsRoof repair for storm & wind damage
★★★★★ Greg · 3 years ago

Had a wonderful experience with Baldwin Roofing installing our new roof. Adam, Catherine, Joli, and Taylor could not have been more helpful every step of the way, answering any and all questions throughout the experience. Had a couple of glitches that were taken care of almost immediately when we notified them and…

Gutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · 3 years ago

Baldwin Roofing were professional, responsive and a pleasure to work with. Our new roof is beautiful and already getting compliments from the neighbors. Highly recommend.

Gutter installationGutter repairsRoof repair for storm & wind damage+ Quality+ Professionalism
★★★★★ Andrea · 3 years ago

Roof was put on within a couple of days and with no problems. Michelle was quick to respond to any emails. I have no complaints and would use Baldwin again.

Gutter installationGutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Diane · 3 years ago

This complete roof replacement was done as a result of hurricane damage. The company immediately tarped areas of the roof. The company coordinated every stage of the repair from selection of the new shingles through the installation of the new roof and gutters. They paid attention to our concerns and kept us…

Gutter repairsRoof installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Barry · 3 years ago

Very professional crew. They took pride in their work and treated my house as if it was their own. Making sure every soffit piece fit perfectly and looked like it was original to this 3 year old house. The gutter and downspout repairs received the same scrutiny. When they were finished, the crew leader made sure…

Attic venting repairsGutter repairs+ Professionalism
★★★★★ Laurie · 3 years ago

I was very lucky that my insurance company requested I use Baldwin Roofing. It was not without a few suppliers problems but the materials and workmanship was top notch. I could not be happier. I have had two of my neighbors come to me for Baldwins number. They did a great job.

Gutter repairsRoof installationRoof repair for storm & wind damage+ Quality+ Professionalism
★★★★★ Summer · 5 years ago

I had a lot of questions and I had the pleasure of speaking with Katie who happily answered them all. The customer service at this company is amazing and I would highly recommend this business to anyone with roofing issues or questions.

Gutter repairsRoof inspectionSkylight installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Gay · 3 years ago

Rating only, no written review.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Quality+ Professionalism
★★★★★ Chris · 6 years ago

Rating only, no written review.

Gutter repairs+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Baldwin, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 5.00★ (32 reviews)2024-Q2: 4.88★ (34 reviews)2024-Q3: 5.00★ (17 reviews)2024-Q4: 4.47★ (15 reviews)2025-Q1: 5.00★ (31 reviews)2025-Q2: 4.97★ (40 reviews)2025-Q3: 4.67★ (12 reviews)2025-Q4: 4.79★ (52 reviews)2026-Q1: 5.00★ (16 reviews)2026-Q2: 5.00★ (10 reviews)2026-Q3: 3.67★ (3 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$16k+57% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 58%Overpriced 0%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%8+1.2Craft & service 20%83+16.6Value 10%36+3.6Momentum 8%8+0.6Track record 7%64+4.5Accountability 5%9+0.5Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
83
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
36
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
64
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+157 / −0
Professionalism
+203 / −0
Responsiveness
+151 / −0
Punctuality
+123 / −0
Value
+106 / −0

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