How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for a/c system maintenance
Clear ✕All 138 Google reviews tagged “A/C system maintenance” · showing 20
If you are looking to over pay and get scammed than this is the company for you. Warning, this is not the same Ballard from back in the day. That company was bought out. Decided to play dumb to see if this was a legit company to help out an older family member. I knew exactly what was wrong with the unit and knew…
Daryl was very nice.
Bill Ferguson was very knowledgeable and kept me informed on every part of the procedure. Showed me pictures and explained throughly step for step. Very pleased with Ballard Plumbing service so pleased I became a member for future services.
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Bill was exceptional! Very friendly and professional. He explained everything so I could understand his everything step.
Daniel did an excellent job. He spent a great deal of time evaluating and explaining our problems. He showed us photos of his work in progress. There was no pressure just clear facts. We would use Ballard again if Daniel is an example of the quality of the technicians that they hire. I feel cooler already.
Cameron did an outstanding job of explaining what was wrong to me. He is friendly with a great sense of humor. I highly recommend Ballard and Cameron.
I am very skeptical when I need to get service done to my home. Over a year ago I received mail from this company and I was ready to just toss it but something told me to hold on to it. I tucked it in my drawer, AND I AM GLAD I DID!!! NEVER in all my time owning a home and having to call for service have I…
Technicians are very good. They are happy to answer any question and explain things. I was very happy with my tech, very knowledgeable. I'm very impressed with Ballard's people.
Gabe was courteous and efficient. He esplained what he was doing every step of the way.
Art was great! Very knowledgeable and experienced..also very respectful and kind! Thank you Art!
Kevin Rivas serviced my A/C on May 20, 2026. He was professional, friendly and very proficient at his job. He explained what he did and tried to make sure I was informed as to how my A/C unit was operating. Very easy to talk to and to do business with. Excellent experience!
Called for ac tune up. Ac was working just fine prior to service, not so Much the next day.
We had Ballard replace our A/C and furnace a couple years ago and we haven't had any problems at all. Today they serviced our water heater, it definitely needed it. The technician Anthony was great he explained everything he was doing and he was very thorough, checking all the plumbing in the house. Today he…
I’m new customer with this company.But I’m really impressed with the service . Angel came to my house on time , really nice guy , he checked my 2 AC systems and did maintenance for them . He explained thoroughly in details about my AC weaknesses and what I should do for my AC. He did excellent customer service,…
I subscribed to Ballards maintenance program to keep our HVAC system in top working condition and get a 10% discount for any required work. Art has come to the house before and wears a mask when ever in the house, which is much appreciated. He is always welcome!
Cameron Leon was awesome!!! He did beyond our expectations. He is knowledgeable and professional. We will only accept him back for our hearing and ac service and repairs.
I don't know what they did, they only recommended high ticket items that are not needed.
Daniel just came to do AC maintenance. When he finished, I asked him if they did ducting also. He volunteered to go into my attic and look at it. Also, gave me a rough idea of cost. Very professional and respectful! He went that extra mile to provide great customer service! Update! 3/19/23 The Gas Company found…
Cammeron was very polite and helpful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
