How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for a/c system repair
Clear ✕All 68 Google reviews tagged “A/C system repair” · showing 20
Great service and great customer service. Would call again if I need help with my AC! Cameron was amazing at explaining everything!
Daniel the service representative was on time and did an outstanding job with the service. He reviewed with me the condition of my units and recommended what I could do to keep the units run better in the future. He also communicated any potential problems that could happen in the future based on the age of the units.
The gentleman was knowledgeable, efficient, and offered alternatives when I advised him I would not be able to purchase an entire system today; mine is 22 years old. He was able to obtain the part necessary to get it running today, and scheduled a future date to discuss replacement of the entire system. I am ever…
Very professional service from Ballard Plumbing. They responded quickly to my broken pipe problem and helped me understand what happened. Manuel was very patient with our questions. I recommend Ballard for anyone with plumbing needs.
Bill was exceptional! Very friendly and professional. He explained everything so I could understand his everything step.
Fantastic all the way around. Professional, on time, and didn’t leave until the system was up and running perfectly. Bravo, guys!!!!
Kevin did an amazing job he was very courteous and explained what he was doing throughout the entire process.
I am very pleased with service provided by Angel on my ac unit. He was very professional, friendly and informative during the repair. After asking questions about maintaining my unit, he made recommendations as well as other services that Ballard provides without any “high pressure sales” pitch. I would definitely recommend.
He arrived on time, and because of his prior work on the system, was quick at zeroing in on the problem. He didn't shrink from the hard work he had to do. I felt confident of his skills, and the system is now working beautifully.
I subscribed to Ballards maintenance program to keep our HVAC system in top working condition and get a 10% discount for any required work. Art has come to the house before and wears a mask when ever in the house, which is much appreciated. He is always welcome!
First I called in the evening on Wednesday to make an appointment and they had one available between 8to12am the next day I scheduled that one. In the morning I received a text stating the appointment and who the technician was with his picture attached which I thought was awesome because of all the fraud going on.…
The job was done well was a little disappointed that he didn’t cover up the hole. I had already exposed it, trying to save money, but after the repair is still open.
Professional people who get right to work and explain what needs to be done and the price for parts/labor. Very experienced staff.
Chris and Jackson were very efficient and did an excellent job!
Showed up on time and did a great job clearing the plug in the pipes. Very personable. Got the job done quickly and efficiently. Thank you!
Heat and air system installation
Awesome service Thanks
I have used Ballard's for over 30 years. I would not call any other company as long as they are a business.
I have dealt with Ballard for many years. I find them to be very honest and dependable. I would not call anyone but Ballard to service my HVAC. I know I can trust them.
Wow! I’m totally impressed!! Thomas took care of my problem. Sent technician Jose to check my ac after hours. I’m not disappointed at all. Thanks so much !! María Aldrete
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
