How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for drain cleaning
Clear ✕All 114 Google reviews tagged “Drain cleaning” · showing 20
I couldn't be more grateful and impressed! We had a diagnostic visit that helped us clear the drains responsible for flooding near our front door and the possible source of flooding in our kitchen. The inspection was extremely thorough and Anthony was very professional and helpful. All of this was accomplished just a couple hours after I called! Thank you!
Early did fantastic. Suggested a specific upgrade and was promp and courteous. I'm highly satisfied with Ballard .
He did a fabulous job and explained each step in order to complete the task. Very pleasant, knowledgeable and completed the job in a timely manner. I highly recommend him.
Very professional and quick service
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Anthony did great job for installing my tankless water heater and fixing my kitchen sink water leaking and clogging. He is very professional and very clean. Thank you Anthony!
I made a call cause my toilet and tub was backing up, which has ever happened. And they sent out within the hour Darryl, who fixed the problem and was a front Andy and smiled. He put our issue at ease and glad you sent this expert to us!
I've used Ballard for 30 plus years. They do the job right the first time, every time. Manny has done a lot of plumbing jobs for me and I'm always happy with the results.
Anthony did a great job & explained everything he did. He was very nice & thoughtful & made sure to wear his booties when in the house. I’ve been using Ballard for over 25 years & will continue to use them.
Technicians are very good. They are happy to answer any question and explain things. I was very happy with my tech, very knowledgeable. I'm very impressed with Ballard's people.
Manny Vasquez always does great plumbing work and ably assisted by Noah. Close to 25 years as a Ballard customer!
Jordan, and Noah, were just great. Very professional, respectful, and made you feel extremely confident of their work. Jordan explained the work done and was willing to answer any questions we had. We highly recommend!
Anthony was very attentive and friendly. He did a great job!
We have used Ballard’s Plumbing for years and have always been very pleased with their service. Manual Vasquez is the best! He always find the solution needed and is very professional in his work. If the problem we have isn’t an urgent problem, we’ll wait until Manny is available to come. Highly recommend Ballard’s Plumbing and Manny Vasquez!
Manny is always great. Friendly, efficient, and does a great job.
Was the most friendliest understanding guy ever came within 30 to 45 minutes and finished the drainage issue within 30 minutes
I am thankful for the great work that Darryl was able to complete on such short notice! He was able to diagnose and explain the issue easily. I will be going back to Ballard in the future.
Jordan was very professional and the cost was fair.
Cammeron was very polite and helpful
Daniel serviced my HVAC unit. He’s marvelous. He found a faulty part that he replaced. He showed me the instrument readings and the new part doubled the efficiency on my unit. I’m really pleased with him and with Ballard. Eric was my tech. He did a wonderful job clearing my toilet and installing a be garbage…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
