How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for drain cleaning
Clear ✕All 114 Google reviews tagged “Drain cleaning” · showing 100
I couldn't be more grateful and impressed! We had a diagnostic visit that helped us clear the drains responsible for flooding near our front door and the possible source of flooding in our kitchen. The inspection was extremely thorough and Anthony was very professional and helpful. All of this was accomplished just a couple hours after I called! Thank you!
Early did fantastic. Suggested a specific upgrade and was promp and courteous. I'm highly satisfied with Ballard .
He did a fabulous job and explained each step in order to complete the task. Very pleasant, knowledgeable and completed the job in a timely manner. I highly recommend him.
Very professional and quick service
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Anthony did great job for installing my tankless water heater and fixing my kitchen sink water leaking and clogging. He is very professional and very clean. Thank you Anthony!
I made a call cause my toilet and tub was backing up, which has ever happened. And they sent out within the hour Darryl, who fixed the problem and was a front Andy and smiled. He put our issue at ease and glad you sent this expert to us!
I've used Ballard for 30 plus years. They do the job right the first time, every time. Manny has done a lot of plumbing jobs for me and I'm always happy with the results.
Anthony did a great job & explained everything he did. He was very nice & thoughtful & made sure to wear his booties when in the house. I’ve been using Ballard for over 25 years & will continue to use them.
Technicians are very good. They are happy to answer any question and explain things. I was very happy with my tech, very knowledgeable. I'm very impressed with Ballard's people.
Manny Vasquez always does great plumbing work and ably assisted by Noah. Close to 25 years as a Ballard customer!
Jordan, and Noah, were just great. Very professional, respectful, and made you feel extremely confident of their work. Jordan explained the work done and was willing to answer any questions we had. We highly recommend!
Anthony was very attentive and friendly. He did a great job!
We have used Ballard’s Plumbing for years and have always been very pleased with their service. Manual Vasquez is the best! He always find the solution needed and is very professional in his work. If the problem we have isn’t an urgent problem, we’ll wait until Manny is available to come. Highly recommend Ballard’s Plumbing and Manny Vasquez!
Manny is always great. Friendly, efficient, and does a great job.
Was the most friendliest understanding guy ever came within 30 to 45 minutes and finished the drainage issue within 30 minutes
I am thankful for the great work that Darryl was able to complete on such short notice! He was able to diagnose and explain the issue easily. I will be going back to Ballard in the future.
Jordan was very professional and the cost was fair.
Cammeron was very polite and helpful
Daniel serviced my HVAC unit. He’s marvelous. He found a faulty part that he replaced. He showed me the instrument readings and the new part doubled the efficiency on my unit. I’m really pleased with him and with Ballard. Eric was my tech. He did a wonderful job clearing my toilet and installing a be garbage…
Joseph was amazing, kind friendly and walked us through how the process works to get our kitchen sink back in working order. He got it done extremely fast. Thank you, Ballard, plumbing.
Manual patient, explained things Really knowledgeable and did excellent work!
Repair and installation was done quickly with minimum down time.
Showed up on time. Quick. Great clean up after. Very knowledgeable and friendly. Will always use Ballard.
Darryl VanDyke did a great job and we were pleased with the finished work.
Excellent professional considerate service.
Good experience using Ballard Plumbing. Very punctual. Technician did a good job assessing my issues. He explained along the way the causes, how he would fix the problem and the costs up front before getting started. He didn't waste my time and although he had to leave to pick up a water softener system, he returned…
Very professional and great service
Ballard's always give good service at reasonable prices. I use them for all my plumbing needs.
Great, reliable service. Mr. Manuel Vásquez gave us an objective evaluation and recommendation. We accepted them, and we are very satisfied with the services provided. As usual, Manuel came, checked our problem, gently suggested the best solution, as resolved our problem. Thanks so very much, Manuel and Ballard Plumbing, Heating and Air Conditioning!
Reuben thoroughly explained our options and completed services efficiently. We also purchased the annual HVAC maintenance plan. Ballard was able to send Reuben out the same day that we called for service.
Was available early, explained process and pricing. Fixed the problem quickly overall excellent service.
My experience was very good-thanks to Dalyn Gates. He was very professional, patient and polite to name a few great qualities. I was overwhelmed by the cost of the job, but knew it had to be done. Dalyn explained the problem and the repairs very well, but because I was unsure of my financials, Dalyn gave me the…
Kalvin is a friendly and knowledgeable technician. He got right to work and had my problem solved in short order.
Service was great
Dylan was a nice young man! He was very pleasant to have fix my plugged bathtub!!! I will gladly ask for him again for my plumbing needs.
Manuel Vazquez took care to diagnose the problem we were having. He also helped us brainstorm an idea for how to install our reverse osmosis system with our new sink. He was very helpful, courteous, and professional. we always appreciate the speed and efficiency that comes with Ballard plumbing.
Victor came on time. It cost a bit more than I expected.
Showed up on time and did a great job clearing the plug in the pipes. Very personable. Got the job done quickly and efficiently. Thank you!
Good reliable work! They did a pipe burst in one day! And replaced the sidewalk they had to cut out. The drains run faster then they have in years!
Quick response and professional service.
Called about a clogged sink, and had a plumber here within 2 hours. Response time, and professionalism sealed the deal with me. They will definitely be my “go to” from now on.
Very prompt and effective service.
Victor Montano, was very professional. Cleared my blockage and explained thoroughly the whole process.
Office staff welcomed me with a sense of humor. Victor Montano (plumber) was courteous and professional. Victor explained all the repair options and the cost. Art Arrieta ( ac & heat ) was likewise courteous & professional and enjoyed having them at my house Ballard Plumbing - Heating - Air Conditioning is my go-to company !!
Very fast response, same day service, Robert fixed my plumbing issue he went above and beyond
Always excellent service
Quick service. Technician was able to fix all my issues and company had a same day appointment available. Plumber was professional and explained all the repairs he completed.
Victor was on time, analyzed my clogged drain problem and offered my options. Since my kitchen drain has been repeatedly blocked, I decided to have the drain power washed. Victor was professional and explained everything and offered advice on preventing future drain issues. I’m very pleased with the outcome and will…
Knowledgeable, friendly and fast
Frank and his team worked hard to ensure that the job was completed correctly and efficiently. Frank kept us apprised of each step taken and the progress being made until the job was completed. A 5 star top performance.
Your guy took care of my problem very quickly and I thank him.
Your service guy was very efficient and pleasant as usual. Thanks for the good service. Jackie Lura
I have used Ballard's for all my plumbing, heating and air conditioner repair for the 12 years I've lived in this house. They are always the best all around choice. Great people, value, cleanliness, reliability etc.
Replaced ball unit
Elijah did an excellent job and made suggestions that will definitely help in the future.
Always have had good service. Been using them for over 20 years.
Jeremy was on time and very helpful, professional, and knowledgeable. Would recommend to anyone needing help with plumbing issues!
Jordon did a great job
Outstanding service from Manuel. His years of experience showed in the through job he performed on clearing the sink drain. In addition , helping me understand a condensation problem,
Manuel did an awesome job getting my patio drains cleared. I have used Ballard before. Thanks for your great service 👍🏼👍🏼
Jordan did a great job, was courteous, professional and knew just what to do to solve our plumbing issues. We were advised of the cost before work commenced. We would call Ballard again if needed.
We always use Ballard for plumbing and a/c heating. Victor came out yesterday and was able to quickly fix our clogged drain. He then helped us with strategies to help keep our old pipes clean so we can go many more years without having to call them again! 😁 As always with Ballard they performed quick, timely and professional service.
Jordan did a very good job
Today it was a clogged sink/garbage disposal that was fixed. I had Ballard install our air conditioner last summer, and several times used their services for various plumbing issues. They’re professional and do good work.
Crew worked hard to thoroughly clean out and inspect a kitchen drain line. Very professional. When snake and jet rodding where not sufficient, they used the camera line to inspect and push out a significant buildup of grease in the line. Difficult job and they stayed the course.
As always, Ballard's takes good care of us, Thank you, Manuel!
Jordan did a great job and was polite and quick.
very good i have there phone on dail
The service was clean, knowledgeable, fast and friendly. I will use Ballard for my future needs.
Manuel was punctual, listened to the problem, diagnosed the issue, and began to resolve the issue. He was efficient, and asked me to come check the drain. He was courteous and informative throughout.
Very professional... the guy was very courteous and in good spirits I love that... most are mad and grouchy but he was very courteous and knew exactly what to do once I told him what's wrong... would very much call them in the future.
Manny is a top notch professional and comes highly recommended
Always professional, timely and informative
Victor Montano is knowledgeable -quickly diagnosed the problem, is efficient, tidy, and a consummate professional!
They were fast to respond. Jordan was very professional,polite, and courteous. Wasted no time and getting to work and getting the job done. Great company to do business with
I only trust Ballard! They never disappoint great service!
The service person that came out was very courteous , patient, and took time to explain to my elderly mother, how important maintenance is . Thank you
This plumber did not quit, he made the problem become a solution. Great job! Awesome job, awesome guy, awesome company.
Explained in detail what he did to ensure that the drain was clear.
Thank you Erick! Once again you did a fantastic job. We really appreciate you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
