How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 332 Google reviews tagged “HVAC system maintenance” · showing 20
Art is the best. He explains everything so you know exactly what he's doing and why. He was on time, as usual, and really very professional.
Angel did a good job of checking over my HVAC system and explaining what was wrong with the condenser. I recommend him.
Amazing up keep to my 1 year old a/c system always professional
Excellent customer service
Daryl was very nice.
Showed me the problems with my AC and heating unit then he went and showed me three different types of repairs we can do and he did a great job
Very nice and fast he went straight to the point and started working.
Clean, thorough, comprehensive, knowledgeable, affordable.
Bill came out to do our HVAC maintenance and was on time, knowledgeable, and friendly. We have been using Ballard for decades. We like it because it is a local, family owned business, with ties to our community.
Kevin took the time to explain how my system works and what needed to be done to correct any issues. Personable and friendly.
Gabe was great! He was very professional and thorough. He explained everything and made me feel confident
My family and I look for good customer service, honest and trustworthy and we got both with angel
Very courteous and honest person.
Marcus was just excellent and very informative and professional. Thanks to him my A/C is working now
Kevin was thorough in his explanation of the HVAC system. Hope the leaks are sealed and that our functioning AC works well. Thanks Kevin.
Our service technician provided a comprehensive summary of the service and his findings. He had a professional and approachable demeanore.
Prompt, professional, excellent service!
Really great to have Marcus present himself as respectful, courteous, professional. He fully explained the ins n outs of the entirety ok Ballards services. Grateful to be the lucky homeowner to get his services. He was a blessing to us and I wish him and the Ballard company the best of good fortune which in my…
Great service. Very courteous and willing to answer questions and explain any work done.
It was a good install, we only had one problem with the switch, but it was taken of right away. It's so nice to have our system working again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
