How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 332 Google reviews tagged “HVAC system maintenance” · showing 320
Art is the best. He explains everything so you know exactly what he's doing and why. He was on time, as usual, and really very professional.
Angel did a good job of checking over my HVAC system and explaining what was wrong with the condenser. I recommend him.
Amazing up keep to my 1 year old a/c system always professional
Excellent customer service
Daryl was very nice.
Showed me the problems with my AC and heating unit then he went and showed me three different types of repairs we can do and he did a great job
Very nice and fast he went straight to the point and started working.
Clean, thorough, comprehensive, knowledgeable, affordable.
Bill came out to do our HVAC maintenance and was on time, knowledgeable, and friendly. We have been using Ballard for decades. We like it because it is a local, family owned business, with ties to our community.
Kevin took the time to explain how my system works and what needed to be done to correct any issues. Personable and friendly.
Gabe was great! He was very professional and thorough. He explained everything and made me feel confident
My family and I look for good customer service, honest and trustworthy and we got both with angel
Very courteous and honest person.
Marcus was just excellent and very informative and professional. Thanks to him my A/C is working now
Kevin was thorough in his explanation of the HVAC system. Hope the leaks are sealed and that our functioning AC works well. Thanks Kevin.
Our service technician provided a comprehensive summary of the service and his findings. He had a professional and approachable demeanore.
Prompt, professional, excellent service!
Really great to have Marcus present himself as respectful, courteous, professional. He fully explained the ins n outs of the entirety ok Ballards services. Grateful to be the lucky homeowner to get his services. He was a blessing to us and I wish him and the Ballard company the best of good fortune which in my…
Great service. Very courteous and willing to answer questions and explain any work done.
It was a good install, we only had one problem with the switch, but it was taken of right away. It's so nice to have our system working again.
Very professional so helpful words fall short to describe our experience. Art our technician was an incredible person who went far & beyond to solve our matter. Truly recommend “Ballard!” :)
Angel was competent, helpful, informative, and friendly. He got my AC going and I learned a lot!!
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Kevin’s work was very thorough and detailed. Not only did he show me photos of all the inspections and work he completed, but also answered all my questions. It was very obvious, through his work and interactions, that he has outstanding job pride. You are in great hands with Kevin and Ballard!
Will highly recommend Bill to come to your house for requested service.Very pleasant,friendly & most of all very professional and knows his job.He explained & provided knowlegeable informations.He did excellent job with our old AC.Thank you Ballard for sending him over
I was very impressed with Gaberal, he was very informative. Very good at what he checked out and provided pictures.
Daniel the service representative was on time and did an outstanding job with the service. He reviewed with me the condition of my units and recommended what I could do to keep the units run better in the future. He also communicated any potential problems that could happen in the future based on the age of the units.
Two Ballard specialists completely removed and replaced existing A/C, heater in one working day. Work quality is outstanding. The team was very professional and worked well together and kept us informed during the day. They removed all of the old equipment and trained us how to operate the new system.
We had Daniel & Gilbert come out and replace all air ducts in attic 2 story 3,ooo Sq foot home in 5.5 hours ,very clean job they removed old out dated air ducts they did a professional job. We are original home owners, the air has never been this cold upstairs, .Daniel and Gilbert a very valuable team for Ballard's. 10 stars across the board
Knowledgeable and professional
I like how he came out and understood. Everything about my concerns. It was great customer service. Gabriel was the one that helped me.
Jordan was vary focused and friendly.
Kevin was very informative and knowledgeable. He took time to explain process step by step. He was very professional and thorough.
Great work, Cameron is an asset to your company, very knowledgeable and is a very professional person, thank you for your service
I would like to say that he was amazing very well professional I would definitely recommend him again
He was very profecional and polite 👍
I really enjoyed my technician Cameron. I felt very comfortable with the services he gave me. Very honest and professional. Happy I made the phone called to Ballard Plumbing company. Very Happy.
Bill inspected our entire HVAC system and showed me detailed photos of the issues needing attention. He didn't try to sell me anything, just gave an appraisal of the current condition of our system. Bill took the time to address all of my questions and left me with a thorough impression of his expertise. It's…
Gabriel showed up exactly on time. Answered all our questions. Very thorough and detailed with the whole process of cleaning our A/C unit. Took good care of us! Already feel like he's one of the family. Big Thank You Gabriel!
Bill was on time and very respectful he cleaned up after himself and i have great feelings about calling Ballard for future service
Bill was extremely thorough and courteous thru the entire process.
Gabe was great! Very knowledgeable and transparent. I will definitely be using Ballard again.
Very friendly, was detailed and explained everything with pictures and vivid descriptions. Answered all my questions knowledgeably. I will recommend Ballard and specifically Kevin to my family.
The service and information provided by Angel was excellent and professional.
Great over all service, great customer service, great technician
Angel was very patient with me with things I didn’t understand explaining with details of the problems our air conditioner had. Plus very respectful young man
The technician was very professional. He explained to me exactly what was going on with my HAC. Definitely going to have them do the repairs.
Cameron Leon did an AC service for us. He was very professional and did an excellent job. We are very happy with the service!! Thank you Cameron!!
He was very profesional kind y secure on what he doing, very nice actitud the most like part is he fix my Ac aim happy now thank you Marcus Dillon I really appreciate what you do today in my house
Professional approach. Explained test results to ensure understanding. Very respectful to the home. Overall good experience. Gabe’s a good man - kudos to him.
He was very customer friendly and knowledgeable.
Well greeting. Polite. Efficient. Knowledged.
They were great, very punctual and saved me from buying a new water heater!
Makaio, the Tech from Ballard Plumbing, Air and Heating did a great job on doing a tune up on our HVAC unit. Very polite. Very knowledgeable. He paid attention to and answered all of my questions and concerns. Ballard will be our to go to for any future work if and when needed.
Very courteous, professional, knowledgeable and friendly. Showed some issues that need to be addressed . No pressure will send photos and recommendations
Cameron was very pleasant, respectful and knowledgeable. Handled the needs of our air-conditioner to make our summer more pleasant. Thank you Cameron
Cameron Leon was on point, and came in clutch.
I highly recommend Ballard, who installed my air conditioner and furnace a year ago. The tune-up service was excellent, and I was especially impressed with Angel Cabral. He took the time to clearly explain each step of the service process and ensured I understood the work being performed on my systems. His…
Marcus was very knowledgeable, professional, and did a thorough job. We were pleased with the service we received and with the maintenance program - very reasonable and comprehensive.
Kevin was knowledgeable and shared details of the system. Very thorough on his inspection and maintenance check. He actually went into the attic to inspect ducting. A+ service.
Professional, kind and fast service. Cameron did a wonderful and clean job. Also, took the time to explain everything he was doing so that I understood.
Gabriel was excellent. He explained everything completely and answered any questions we had. Great service I will renew my service contract!
We have been so impressed and happy with the service we received from Ballard Plumbing, Heating and Air Conditioning. Our technician, Daniel Cabral, was so knowledgeable and thorough. He cleaned everything in the A/C system and things are working great! Best of all, he was so kind and friendly. Even though I don’t…
Arrived on time, very professional and nice, very informative and answered all of our questions and concerns, explained all charges which were very reasonable, thank you for your help…..
Excellent knowledge and customer service. Clarity of work completed and future requirements! Very professional
Art was very knowledgeable and personable. I feel more confident that my heating and air has been tuned up. Thank you Ballard.
Very friendly and took care of business. TY Marcus.
The service tech came out and was on time. He was very nice and polite. He put on shoe covers which was great since I had new floors installed a few weeks ago. He went right to work and kept me informed as he went about his job. He spent about 3 hours here and did a great job. Highly recommend Dave and the company. They charged me exactly what they quoted.
He did a good job.
He was very knowledgeable and informedable. He let us know what was going on and told us how to fix whatever the problem might be, which there was none a pleasant experience.
Excellent service very knowledgeable.
Great service, very thorough. David explained everything about the ac / furnace and why pm is very important. Also explained what he did and showed me photos of my furnace and ducting. Thanks!
Work is meticulous and complete. Used shoe covers whiteout being reminded, showed respect for the property he's working in. Explained everything that was done and what needs attention. Best HVAC tech I've worked with. Thank you.
The serviceman was quick and professional. Always happy with their service.
Very diligent, friendly Could not have had a better experience
Im am very happy with Ballard. Kevin was friendly, polite, and thorough. He took his time and explained all inspection items so that I could understand them. I was sure I was going to get pressured with an upsell, as many, if not most other companies do. That did not happen with Kevin at Ballard! Thanks Kevin!
Honest, trustworthy HVAC technicians who care!
He was very knowledgeable and patient. His work was beyond reproach.
Angel is an excellent and reliable worker He keeps his clients informed about what’s bring done and cleans up when finished with the job. We’ve used Ballard for over 25 years and highly recommend their work
Super happy with the service today. Our technician Kevin was right on time and friendly. We had our AC and furnace tuned up. Kevin explained everything step of the process and was very assertive to our needs.
They are so professionals Thank you so much
Ballard Plumbing is my go to Company for plumbing and HVAC for our rentals. Always great service!
Daniel was professional and personable. He cleaned and checked my HVAC system and made some recommendations to improve it. He answered all my questions and left everything clean and working properly. I would recommend Daniel and his company Ballard for your A/C needs.
Great service
My technician Gabriel was very courteous and professional. Explained what and why he was performing different services. I would definitely use this company again for maintenance service and if necessary repairs.
Had to get the ducting replaced due to the age of the existing equipment. The old equipment was the original installation from 40 years ago. Works great now.
I don't know what they did, they only recommended high ticket items that are not needed.
Daniel just came to do AC maintenance. When he finished, I asked him if they did ducting also. He volunteered to go into my attic and look at it. Also, gave me a rough idea of cost. Very professional and respectful! He went that extra mile to provide great customer service! Update! 3/19/23 The Gas Company found…
I had my heat and air conditioning maintenance. The gentleman. Gabriel was very professional very knowledgeable explained everything very clearly and in a way where I could understand it. I’m very polite for his shoe covers the whole time inside check the attic. He had a cover under the ladder so if anything came…
Cammeron was very polite and helpful
David has serviced my AC system twice within one year and I’ve always received a very positive and pleasant performance. He’s very professional and extremely detailed oriented. He really does know his trade. Thank you David!
All went well.
Angel Cabral is a CLASS ACT !!! My family has been using Ballard for 25+ years. When I finally purchased a home of my own, Ballard was one of the first phone calls I made. Angel was a pleasure. Knowledgeable, professional, kind, and went above and beyond. Very honest and trustworthy. We signed up for a year service…
My family has used this company since it was a kid and I am happy to use them and recommend them now as an adult. They can handle everything and you always know you can trust them! Grateful for their professionalism and expertise!!!
Superior service experience. David is a great example of your company. Very polite and knowledgeable. I will be using Ballard from here on out because of him. Thank you.
Angel provided excellent service. He was professional, thorough and kind. I will request him next time.
Cameron did an explanation explaining what was recommended for my 6 year old air conditioner. He was very knowledgeable, pleasant, and efficient. I look forward to working with Ballard in the future.
Excellent, very professional
He did a great job and he was very professional thank you see you next time
Very professional and knowledge. Looking forward to continue to work with them
I was very satisfied with the service provided by Ballard. The level of knowledge, courtesy, honesty, super quick response, and the repair cost provided by Ballard, would definitely have me recommend Ballard to all who look for top service quality to the $$ spent. I paid $150 for the HVAC repair (including parts and…
Ballard company employee resolved the issue with my air continuing , however, in the invoice the breakdown for repairs, replacement of parts and labor is nor specified . That is very important to customers satisfaction and to give them a more positive review..
Technician arrived on time, very courteous and respectful. Pointed out a few issues that may need attention in the future, but not pushy.
Excellent service, friendly and communicative, able to address all our questions. Definitely recommend!
He was very courteous and friendly. Explained everything as he did it and why he was doing it.
Gab came in and explained all that he planned to do and did it. He left my home clean. I signed up for their monthly service based on the service I received today.
The folks at Ballard Plumbing always do a fantastic job. Knowledgeable and offer amazing service for the value been using them for years and wouldn't go any other place with our heating and air or plumbing needs.
Manny was out standing technician/plumber... explaing everything in a concise easy to understand manner...appreciate Ballard sent text message confirming appointment and another text to let me know on there way. Highly Recommend Ballard Plumbing! Cheers
Very professional knowledge
We finally decided to have our AC system checked after tolerating a few hot summers. We received a mailing from Ballard Plumbing & AC. We decided to make an appt. Two techs arrived on time, very thorough; explained the issues with our system. We are so impressed, we're having a new system installed.
Cameron was very helpful and knowledgeable about the services he was providing..He provided us with alot of information for future services...
The technician was upfront with everything he was doing, explained it step by step and used a camera to show me the issues inside my furnace. 10 out of 10
Very professional, and extremely knowledgeable.
First time using Ballard. Angel was very nice, thorough and knowledgeable. Will definitely ask for him next maintenance check.
The Ballard employee was very professional, and took the time to answer all of my questions and concerns
Cameron Leon was professional and explained proceedings to me. To my surprize He checked my furnace in the attic and told me I have 2 system running parallel. I said No one told me that. Last guy 2 years back did maintenance and charged me regular prize for one unit. Cameron said I will be charged double as I have 2…
Kevin did a great job with an easy repair and also checked all the ducts in the attic. He was very professional and explained all of the services available.
Got my HVAC system serviced yesterday. Could not be more happy. The tech Jonny did a thorough inspection!
Friendly and very knowledgeable..would highly recommend him
Repair and installation was done quickly with minimum down time.
Communication was excellent throughout the whole process. I got a text letting me know when the technician was going to get here. Daniel was friendly, knowledgeable and helpful. He let me know how long it was going to take and described what he was going to do. He listened to all my questions and concerns. He gave…
The technician Daniel was thorough with inspection , very polite, and very knowledgeable about the system. I very much appreciate the service i received
Both technicians were friendly, professional and on top of the job
The service was great and the technician was super thorough and professional. It definitely gave me peace of mind to know exactly what is going on with my unit. I highly recommend the initial tune up, it's only 79.00! Thank you again!
This is Vilma Roa Bertaud. I was very happy with the experience. They arrived with in the time window and the job took around a total of about two hours total. Quick, fast and efficient!!!! They definitely earned their 5 stars!!!! They came in, made the repairs that were necessary, cleaned up after themselves and…
Reuben was on time, very professional and friendly.
Very good experience. The technician explain the issues that are likely to come up and approximately how much to address them. He was friendly and professional. I would recommend your service.
Repaired water heater thermocoupler
I don't anything about HAVC, I felt my tech was honest!
Art was punctual, respectful, and helpful. Appreciate their service.
Great attitude and seem to know His job
David was a breath of fresh air He arrived on time, patiently explained the approach he was going to take and gave us an estimate of how long it would take. Very polite and a great conversationalist to boot, he was very thorough and meticulous in his efforts to ferret out potential problems with our HVAC system.…
Reuben was the technician that Ballard sent to perform an annual maintenance and inspection for our 5 ton furnace. He was friendly, efficient, and knowledgeable. He was careful to protect the inside of our home while going in and out of the basement. After the service, he showed me pictures of the inside of the…
Marcus from Ballard came out to do maintenance on my A/C unit and did an outstanding job. He was on time, professional, and very knowledgeable. He explained everything clearly, checked my system thoroughly, and made sure it was running efficiently before leaving. He was also friendly and respectful of my home. It’s…
Johnny was very professional and He went above and beyond. Excellent service!
We were delighted with Kalvin. He went above and beyond to solve our plumbing problems with a positive attitude!
Daniel Cabral is an excellent technician, I highly recommend him, No words can describe on how happy he made me today. Thank you Daniel .
New customer switched from Burgesons and very happy I did. Punctual, great customer service, best annual maintenance price around, and I highly recommend this company. Reuben and John (supervisor) both were great to deal with. Nice to meet a supervisor in the field willing to support his staff. Excellent work ethic.
Ballard installed a heater unit 6 years ago for my parents and come out every year for maintenance. The technicians are always kind and explain everything to them as they are both hard of hearing.. They also take care of my neighbors. We appreciate them very much.
Gabriel did a great job and was very informative
They provide excellent service,courteous and answer all questions. They are friendly and get the job done!
The technician Johnny was knowledgeable, courteous, on time and friendly. Communicated clearly and with simple words.
Prompt and courteous service
We were extremely blessed to have Angel as our service rep. Excellent knowledge of our system and rapidly identified the problem and fixed it. Because of my experience I joined the club to have them handle my system needs. I would recommend Ballard for your A/C HVAC needs.
Angel was professional, friendly and on time!
Daniel was professional, friendly, knowledgeable, and really lovely to work with.
Kevin was friendly, knowledgeable, thorough, and very helpful. I recommend Ballard!
Johnny Moreno was friendly and efficient. He changed the filter (which is hard to get to) and checked all the components of the HVAC unit. He checked the vents and cleaned and serviced the outside condenser. I was totally satisfied with his service.
Yearly maintenance on my air conditioner unit
Art came out today and did maintenance our unit. He is always freindly and does a great job.
Kevin is very knowledgeable! Friendly and approachable, he answered all our questions . He was respectful and efficient!
Angel did an excellent job in doing the maintenance on my heating and air conditioner unit. He also took his time to explain and answer questions i had.
Great service! Called and they had someone available the next morning. Marcus inspected and gave me good info about the type of unit I have. Truly appreciate it.
Extremely impressed with Ballards. Kevin Rivas was very accommodating and helpful. Answered my questions in depth, cared about my concerns, and performed quality work. He was super knowledgeable We have used Ballards before and wouldn’t go anywhere else!
Maintenance of two HVAC systems
The technician Gabriel Lira is always so patient and informative! I will continue to have Ballard as my HVAC maintenance company. They provide great service and have wonderful technicians.
They are always wonderful. Love them. Hard working, considerate, friendly, and knowledgeable. They did everything they could to make sure we were happy with the job they did. Thank you so much guys
Great service and customer service. Really glad Reuben Huerta came out and inspected my system. He really knew what he was doing. hundred percent recommend!
Marcus was very professional and friendly. He answered all our questions and provided alternatives.
Very prompt courteous professional service
Gabe was very nice and friendly .He knew what he was doing, and made me feel Confident in my decision to go with Ballard. Great service
He is very knowledgeable. Very kind he explained everything that he was doing i learned a thing or two.
Jordan did a wonderful job. Much appreciated having hot water again.
We had an AC Tune-Up done through Ballard Plumbing. Great price and we were able to schedule an appointment easily and quickly. Our Service Tech, Daniel Cabral, was an absolute delight! He was very courteous, thorough and detailed. He went above and beyond to explain everything to us that he was doing, and to show…
Kevin, explain everything my system needs and was very clear and honest.
Kevin is a Rockstar! He got the house to start cooling in literally a few minutes, his expertise allowed him to diagnose & solution the a/c problem in only a few seconds - awesome service!
A very pleasant and informed technician. He diagnosed the problem and explained the repair process thoroughly.
Great service very informative
Very knowledgeable and professional. Happy with his work!
Johnny was marvelous & very informative! 10/10 Thank you Johnny & Ballard team!!
David was amazing, he took time to explain exactly what he was doing and why. He did a great job and I felt the difference with my AC right away. I had put off having my unit serviced for too long and I am very happy I chose Ballard.
Excellent service, very friendly and learned so much useful information.
Professional attitude. He wore shoe covers when inside the house. Answered all questions.
Technician Daniel was very knowledgeable and explained in detail everything that he was doing and why he was doing it.
Good service. Explain to me what he did and gave me advice for the future
Jordan did a fantastic job installing our first tankless water heater. We’ve enjoyed being customers of Ballard for many years!
Marcus showed up on time, spent the time to explain everything that he was going to perform on the system. The work was complete and he left the area better than when he arrived. Once completed, he went over all of the details the services he performed. Outstanding job! Thank you
Our service rep Marcus was exceptional. Thorough, knowledgeable and carefully explained everything that he did to our A/C.
Very professional serviceman Gabriel Lira
After being recommended by 2 friends, we had Ballard service our A/C last Spring. Now in the hottest summer ever, we began hearing disturbing sounds from the system and had a tech , Angel, come out today. He was friendly, efficient and after examining and tweaking the system he did not hustle us for unneeded…
Art was very knowledgeable and professional. He was the main reason we went with Ballard. The installation team was also very professional and completed the work in one day. I would recommend Ballard to anyone looking for professional service.
They showed up on time and fixed it right away. Great job!!! These guys are the best. Daniel took the time to explain everything and give me suggestions and quotes!!
Ballard made special arrangements to have their HVAC tech on site the same time they had a plumber here installing a new water heater - very convenient for us as homeowners. The techs were polite and professional. They explained everything thoroughly an left the work areas clean. Highly recommend.
Art is professional, very knowledgeable and friendly.
Jose was professional. He checked the unit and changed the filters. He explained things and listened.
Victor Montano was great.
Technician was on time and very knowledgeable!!!
Just had my HVAC serviced for the winter season that's approaching, not that we need heaters in California 😜but last year it did snow if I remember right! Angel was on time, adjusted my furnace back to spec and was very friendly and answered my questions. Our family has used Ballard since the 80’s. Thank you for your dedicated service!!
Art is a hard worker, very professional. And kind
The technician was good he explained everything in Detail.
Got signed up with their affordable monthly membership. Taking advantage of their pre-season safety inspection, and the tech was kind enough to help me get set up on a filter subscription as well!
I am very pleased with calling them and Is the service they provided. I also took advantage of the membership program. Great program for the cost.
I have dealt with Ballard for many years. I find them to be very honest and dependable. I would not call anyone but Ballard to service my HVAC. I know I can trust them.
Angel, the technician, was extremely knowledgeable, professional and friendly. It was a pleasure doing business with him and I’ll definitely request him in the future!
Truly outstanding service from the initial phone call through the completed work on our AC. SAME DAY SERVICE WITH OUTSTANDING TECHNICIAN, DANIEL, professional friendly and so quick to respond. Outstanding company! We are fans and forever clients! Thank you so much!
Very professional and courteous!
Courteous and professional service
Air flow in one room was low Dampers were adjusted and it seems to be working well.
Have been using Ballard for years. Plumbing, and ac/heat. They are always professional polite on time and do t sell you stuff you don’t need.
Very satisfied with the professional manner and knowledge of all team members and with Jose, the technician, especially!
This eas my first experience withvNallard and their technician Angel. He was excellent, well informed and evaluated my system completely while answering all my questions. I was impressed with his professionalism and customer service. Well done; sir!
Jose was so sweet professional and super helpful letting me know of other services available. Excellent customer services starting with the first call to the end of the job. I will definetly use them again. Thanks so much
We have used Ballard for a few years since buying our house and my parents used them for years. They are fantastic! Easy to schedule appointments, professional and helpful. We bought a new ac unit and got it installed though them, they have fixed plumbing issues we’ve had, and they cleaned out our dryer air…
Aaron was super helpful and informative. Appreciate his great customer service
The technician presented himself professionally, was pleasent, friendly. He knew what needed to be done, made sure we were satisfied & cleaned the work area before he left.
Just tried to sell me a New AC unit for over $4,000. Just looked at mine & said it was old, & probably won’t last long. No maintenance, No cleaning, No anything. Guess I should have asked what their Tune-up included. I’ll know better next time I have a AC company come out. If I didn’t ask a lot of questions, I…
Came an hour early. Helped my 71 year old mother in law understand what was being done. Good.price at $79
Daniel was very kind and polite and service was good!
Daniel the technician was really respectful and fix the problem
Great knowledge and great prices. Only will use them.
Quick, professional, and honest. Thank you
They are the only ones I call! I’ve used them for over 20 years! Great company with great employees.
Was very detailed on what I needed to be done
Honest, reliable and thorough. We use maintenance contract which is handy. Pricing not outrageous and reasonable. Good experience
They kept me informed through text messages. The gentleman that came to the house was respectful and informative.
He was more than generous by letting me know what he needed to do. Helped me to understand the process and advice on what needs to be done in the future. Thanks Angel Cabral...
Great service.
Excellent service , very informative four future service. Technician excellent and very experienced.
Great attitudes toward helping and very knowledgeable
Daniel was wonderful
Excellent scheduled maintenance service from Ryan. Last winter he identified a minor issue in our furnace which caused us problems for years. No problems once he made a minor repair that no one else could fix. Thank you!
Excellent communication. Very professional experience. Sensed what was right & just. Brought me peace of mind. I pray God blesses this company.
Ballard is the best. We have used them for years and I can’t say enough good things about them. They get the job done, they get it done right and they have excellent customer service. I have never had a problem with them and they come right away. I highly recommend them for all services that they provide.
Very informative, professional and helpful. So glad they are family-owned.
Angel is always have been professional and knowledgeable. He does an excellent service.
Erik from Ballard was punctual and efficient. I highly recommend this service!
Excellent Service, very knowledgeable Technician... I would recommend Ballard....
Angel did a great job servicing my AC!
Wasn’t much to do but replace filters and checking that all was in good working order. Sadly he didn’t have the size filters I needed. On his truck. So the only negative was that he didn’t go back to get them so I had to purchase some. Spoke to owner who stated that next service they will leave extra filters. The…
Elijah was very professional and friendly, letting us know every step of his servicing of our A/C unit. He also made us aware of how to keep our unit clean and other info to keep in mind to make our unit last longer and do the best job possible.
Angel did a fantastic job. Explained everything so I could understand and was very friendly. I would recommend Ballard to my friends
Ryan showed up on time and was able to troubleshoot the problem with the hvac and get parts and repair done quickly. He also checked and serviced the unit for us while he was there.
Angel was great gave us some useful tips made some recommendations. He was friendly and did a GREAT job I will ask for him in the future. Angel is a great asset for Ballard.
I called and they had a technician out within 2 hours. Angel did a great job and would highly recommend Ballard for any HVAC service!
Great response time called at 8 AM when they opened. Had the repairs done before 12PM same day!
I called for a AC tune-up with their special promotion. Service tech was very pleasant and detailed about the service. Would recommend them.
My techician Angel was friendly and professional. He answered all my questions. I also liked the text that he was on his way with a picture of Angel. I would recommend Ballard Plumbing and Heating.
We have been using Ballard for 20+ years and have never been disappointed. They are responsive, professional, they are dependable, the quality of work is what you would expect and more. There really is no other business that provides all of that in one package. Thank you Ballard!
We have used Ballards for years and will continue to do so. They always show up on time and are professional every time! We have used them for installing new A/C units, repair to our heater, replacing faucets, and sprinkler system issues. They are honest and have bailed us out of issues that we’ve had so many…
I wish I could give more stars. A few scorching summers ago, my AC unit was not performing very well. I had several disappointing experiences with different companies in the area, each giving appointments weeks out, and they just made things worse, on top of charging me. My AC was no longer working at all. I…
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
