How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for HVAC system repair
Clear ✕All 232 Google reviews tagged “HVAC system repair” · showing 20
Amazing up keep to my 1 year old a/c system always professional
Angel was great! He was thorough, got right to the heart of the problem, fixed it & left us very happy & contented. In fact, we asked if he could be out regular maintenance man for the a/c. We are happy to know we can request our "Angel!"
Daniel did a great job of showing up on time, being detailed, and doing quality work. I’m not sure what the mangers name was but he came out and was very knowledgeable as well and educated me on my AC system. Great job guys
Daryl was very nice.
Great job
Kevin took the time to explain how my system works and what needed to be done to correct any issues. Personable and friendly.
Angel was very knowledgeable and professional. He took the time to explain everything and answered all of our questions.
Kevin was very professional and very nice. He explained everything in detail. As busy as he is, he took his time.
Cameron was great. No complaints explained everything in detail
Called Ballard for an appointment going off their reputation. . A/C was on the blink. Was not disappointed. The office was very friendly and accommodating especially Alexis. She answered all my questions and concerns and was very personable. Kevin was our repair/ technician. He did a great job. Answered all my…
I really appreciate the detailed videos and pictures with information that was given to me to help me understand everything that was being diagnosed (Daniel) was really personable and took the time to work with me, Considering my financial income isn't the best right now. Daniel and his boss Angel worked to…
Great service. Very courteous and willing to answer questions and explain any work done.
It was a good install, we only had one problem with the switch, but it was taken of right away. It's so nice to have our system working again.
Cameron was competent and he seemed very knowledgeable. Would ask for him
I felt that the employees representing this company are first class. They are polite. They are clean. They are professional. They have great communication skills. This is my second unit I have purchased in less than a year from this company and I am very happy. As a retired contractor I find I am very discerning…
Professional, and clearly explained process!
Angel was competent, helpful, informative, and friendly. He got my AC going and I learned a lot!!
Replaced ductwork. Juan and Nick were excellent technicians
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Marcus Came out same day and was very kind and knowledgeable
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
