How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for HVAC system repair
Clear ✕All 232 Google reviews tagged “HVAC system repair” · showing 60
Amazing up keep to my 1 year old a/c system always professional
Angel was great! He was thorough, got right to the heart of the problem, fixed it & left us very happy & contented. In fact, we asked if he could be out regular maintenance man for the a/c. We are happy to know we can request our "Angel!"
Daniel did a great job of showing up on time, being detailed, and doing quality work. I’m not sure what the mangers name was but he came out and was very knowledgeable as well and educated me on my AC system. Great job guys
Daryl was very nice.
Great job
Kevin took the time to explain how my system works and what needed to be done to correct any issues. Personable and friendly.
Angel was very knowledgeable and professional. He took the time to explain everything and answered all of our questions.
Kevin was very professional and very nice. He explained everything in detail. As busy as he is, he took his time.
Cameron was great. No complaints explained everything in detail
Called Ballard for an appointment going off their reputation. . A/C was on the blink. Was not disappointed. The office was very friendly and accommodating especially Alexis. She answered all my questions and concerns and was very personable. Kevin was our repair/ technician. He did a great job. Answered all my…
I really appreciate the detailed videos and pictures with information that was given to me to help me understand everything that was being diagnosed (Daniel) was really personable and took the time to work with me, Considering my financial income isn't the best right now. Daniel and his boss Angel worked to…
Great service. Very courteous and willing to answer questions and explain any work done.
It was a good install, we only had one problem with the switch, but it was taken of right away. It's so nice to have our system working again.
Cameron was competent and he seemed very knowledgeable. Would ask for him
I felt that the employees representing this company are first class. They are polite. They are clean. They are professional. They have great communication skills. This is my second unit I have purchased in less than a year from this company and I am very happy. As a retired contractor I find I am very discerning…
Professional, and clearly explained process!
Angel was competent, helpful, informative, and friendly. He got my AC going and I learned a lot!!
Replaced ductwork. Juan and Nick were excellent technicians
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Marcus Came out same day and was very kind and knowledgeable
Marcus Dillion is amazing. Hes truly a profesional at his work and very friendly. Our AC was not working and Marcus found the problem very efficiently. Within an hour or 2 our AC was up and running again.
Angel was prompt and professional.
Excellent service, took plenty of time to inspect existing A/C, explain the problems clearly. Very professional.
Very professional service from Ballard Plumbing. They responded quickly to my broken pipe problem and helped me understand what happened. Manuel was very patient with our questions. I recommend Ballard for anyone with plumbing needs.
Angel was great! Arrived on time and got right to diagnosing our problem! Offered us three options for fixing and maintaining our system. I recommend Ballard any time!
The tech was very knowledgeable, and explained everything to me so I could understand. Other companies just rush to say you need to pay this to get it fixed. Gabriel explained why and actually showed me the readings to why. I really appreciated that. I would definitely recommend this company. Thanks Gabriel
Angel, our technician was professional, knowledgeable, and was to diagnose the issue with my Daikin system. He got everything working again and took the time to clearly explain what caused the problem and how to prevent it in the future. I really appreciated his honesty and expertise. Excellent service!
Kevin was so kind and honest. I was really happy to call them.
Darryl was exvellent
We called Ballard and we're pleasantly surprised with their fast service and Bill the service man got our A/C up and running again. Pricing was fair and he gave us a reasonable expectation regarding our heater and A/C . 11 years used but working well. YEA!!! Thanks!
Fantastic all the way around. Professional, on time, and didn’t leave until the system was up and running perfectly. Bravo, guys!!!!
Great work, Cameron is an asset to your company, very knowledgeable and is a very professional person, thank you for your service
Bill was excellent. He explained what he was doing and why. Took pictures to show me. He took the time to talk to me like I am a person.
Just want to thank Ballard air conditioner. From the bottom of our hearts. Kevin Rios was awesome seriously he went above and beyond to help us . Also didn't have the money for the service performed and by the grace of god Ballard waved it. Now we're cooled off. There's still good people in the world. Again Bless…
Angel did a great job, explaining what was wrong and options I had
Great service by Eddie and Anthony .
Highly professional with great prices and service.
Bill inspected our entire HVAC system and showed me detailed photos of the issues needing attention. He didn't try to sell me anything, just gave an appraisal of the current condition of our system. Bill took the time to address all of my questions and left me with a thorough impression of his expertise. It's…
Pleasent sevice man
Kevin was very informative and gave us options for repairing our older unit.
Angel was very patient with me with things I didn’t understand explaining with details of the problems our air conditioner had. Plus very respectful young man
He was very profesional kind y secure on what he doing, very nice actitud the most like part is he fix my Ac aim happy now thank you Marcus Dillon I really appreciate what you do today in my house
He arrived on time, and because of his prior work on the system, was quick at zeroing in on the problem. He didn't shrink from the hard work he had to do. I felt confident of his skills, and the system is now working beautifully.
I wasn't going to leave a review, but since they messaged me and keep insisting here it is: Their tech Marcus came out when I was having AC issues same-day. He immediately noticed my coil was freezing over and got it hosed off and he checked the refrigerant temperature and pressure. He showed me it wasn't running…
Explain the problems very clear and professionally thanks Bellard Plumbing
DANIEL IS VERY GOOD. HE KNEW HIS JOB SO FAR I DONT HAVE ANY PROBLEM ON MY AIRCONDITION AFTER GE FIX IT. HE EXPLAINED CLEARY WHAT IS MY PROBLEM REGARDING MY AIRCONDITION.
Very professional work
After the work was done there were some problems with my kitchen lights but they were fix right away.
The tech was nice found the problem and fixed it. A switch, one switch, I saw the box it was a very small box. 340$ I checked the internet and it said 80$ unless the repair company marked it up. So I feel ripped off.
Professional, kind and fast service. Cameron did a wonderful and clean job. Also, took the time to explain everything he was doing so that I understood.
We have been so impressed and happy with the service we received from Ballard Plumbing, Heating and Air Conditioning. Our technician, Daniel Cabral, was so knowledgeable and thorough. He cleaned everything in the A/C system and things are working great! Best of all, he was so kind and friendly. Even though I don’t…
Kevin did an excellent job installing repair parts for my HVAC, it is running so much smoother.
Great communication and professional
Kevin explained everything clearly. He listened to my concerns.
He was very knowledgeable and informative. I appreciate his recommendations that did not cost beyond my budget.
Always, prompt, courteous, and thorough!
Marcus was excellent and very detailed. Not the outcome we wanted but not his fault, 21 yr old unit.
All went well.
I'm really satisfied with the work they done. Got my Ac working before the summer started.
Very professional very comfortable with him at my home great experience glad I had Jordan do a great job
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
