Experts Reviews · Company report
Ballard Plumbing Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Ballard Plumbing Heating & Air Conditioning

San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews

Report card

Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ballard Plumbing Heating & Air Conditioning is better than 89% of water softener repair.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ballard Plumbing Heating & Air Conditioning is better than 90% of water softener repair.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ballard Plumbing Heating & Air Conditioning is better than 98% of water softener repair.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ballard Plumbing Heating & Air Conditioning is better than 100% of water softener repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ballard Plumbing Heating & Air Conditioning is better than 100% of water softener repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ballard Plumbing Heating & Air Conditioning is better than 69% of water softener repair.B
69

Reviews for your job

Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.

Ballard Plumbing Heating & Air Conditioning for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.232
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 232 Google reviews tagged “HVAC system repair” · showing 100

Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Amazing up keep to my 1 year old a/c system always professional

Great priceHVAC system repairHVAC system maintenance
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Angel was great! He was thorough, got right to the heart of the problem, fixed it & left us very happy & contented. In fact, we asked if he could be out regular maintenance man for the a/c. We are happy to know we can request our "Angel!"

Reasonable priceHVAC system repair
Cory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Daniel did a great job of showing up on time, being detailed, and doing quality work. I’m not sure what the mangers name was but he came out and was very knowledgeable as well and educated me on my AC system. Great job guys

Paid $2,000+Reasonable priceHVAC system repair
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Daryl was very nice.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job

Paid $200–400Reasonable priceHVAC system repair
Scot4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kevin took the time to explain how my system works and what needed to be done to correct any issues. Personable and friendly.

Paid $600–800Reasonable priceHVAC system repairHVAC system maintenance
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Angel was very knowledgeable and professional. He took the time to explain everything and answered all of our questions.

Paid $200–400Reasonable priceHVAC system repair
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kevin was very professional and very nice. He explained everything in detail. As busy as he is, he took his time.

Paid $200–400Reasonable priceHVAC system repair
BillLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cameron was great. No complaints explained everything in detail

Paid $200–400Reasonable priceHVAC system repair
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called Ballard for an appointment going off their reputation. . A/C was on the blink. Was not disappointed. The office was very friendly and accommodating especially Alexis. She answered all my questions and concerns and was very personable. Kevin was our repair/ technician. He did a great job. Answered all my…

HVAC system repair
AnaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I really appreciate the detailed videos and pictures with information that was given to me to help me understand everything that was being diagnosed (Daniel) was really personable and took the time to work with me, Considering my financial income isn't the best right now. Daniel and his boss Angel worked to…

Paid $600–800Reasonable priceHVAC system repair
Patsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. Very courteous and willing to answer questions and explain any work done.

Reasonable priceHVAC system repairHVAC system maintenancePlumbing leak detection
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It was a good install, we only had one problem with the switch, but it was taken of right away. It's so nice to have our system working again.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Cameron was competent and he seemed very knowledgeable. Would ask for him

Paid $1,000–1,200OverpricedHVAC system repair
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I felt that the employees representing this company are first class. They are polite. They are clean. They are professional. They have great communication skills. This is my second unit I have purchased in less than a year from this company and I am very happy. As a retired contractor I find I am very discerning…

Paid $1,600–1,800Reasonable priceHVAC system repairInstall AC
Bassam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional, and clearly explained process!

Paid $2,000+Reasonable priceHVAC system repair
Yvette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Angel was competent, helpful, informative, and friendly. He got my AC going and I learned a lot!!

Paid $600–800Great priceHVAC system repairHVAC system maintenance
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Replaced ductwork. Juan and Nick were excellent technicians

Customer photo from Rich's reviewCustomer photo from Rich's review
Paid $2,000+Reasonable priceHVAC system repair
NohoraLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
RachelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marcus Came out same day and was very kind and knowledgeable

Paid $1–200Great priceHVAC system repair
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marcus Dillion is amazing. Hes truly a profesional at his work and very friendly. Our AC was not working and Marcus found the problem very efficiently. Within an hour or 2 our AC was up and running again.

Paid $1,200–1,400HVAC system repair
Jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Angel was prompt and professional.

Paid $1–200Reasonable priceHVAC system repair
Jayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service, took plenty of time to inspect existing A/C, explain the problems clearly. Very professional.

Paid $1–200Great priceHVAC system repair
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very professional service from Ballard Plumbing. They responded quickly to my broken pipe problem and helped me understand what happened. Manuel was very patient with our questions. I recommend Ballard for anyone with plumbing needs.

Reasonable priceHVAC system repairA/C system repair
Darren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Angel was great! Arrived on time and got right to diagnosing our problem! Offered us three options for fixing and maintaining our system. I recommend Ballard any time!

Paid $1,000–1,200Reasonable priceHVAC system repair
Jason13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The tech was very knowledgeable, and explained everything to me so I could understand. Other companies just rush to say you need to pay this to get it fixed. Gabriel explained why and actually showed me the readings to why. I really appreciated that. I would definitely recommend this company. Thanks Gabriel

Great priceHVAC system repair
Sergio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Angel, our technician was professional, knowledgeable, and was to diagnose the issue with my Daikin system. He got everything working again and took the time to clearly explain what caused the problem and how to prevent it in the future. I really appreciated his honesty and expertise. Excellent service!

Paid $400–600Not sureHVAC system repair
Sabah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin was so kind and honest. I was really happy to call them.

Paid $200–400Reasonable priceHVAC system repair
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Darryl was exvellent

HVAC system repairPlumbing leak detection
Lois13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We called Ballard and we're pleasantly surprised with their fast service and Bill the service man got our A/C up and running again. Pricing was fair and he gave us a reasonable expectation regarding our heater and A/C . 11 years used but working well. YEA!!! Thanks!

HVAC system repair
JeffLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic all the way around. Professional, on time, and didn’t leave until the system was up and running perfectly. Bravo, guys!!!!

Paid $2,000+Reasonable priceHVAC system repairA/C system repairInstallation
joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great work, Cameron is an asset to your company, very knowledgeable and is a very professional person, thank you for your service

Paid $1–100Reasonable priceHVAC system repairHVAC system maintenance
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bill was excellent. He explained what he was doing and why. Took pictures to show me. He took the time to talk to me like I am a person.

Paid $800–1,000Not sureHVAC system repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just want to thank Ballard air conditioner. From the bottom of our hearts. Kevin Rios was awesome seriously he went above and beyond to help us . Also didn't have the money for the service performed and by the grace of god Ballard waved it. Now we're cooled off. There's still good people in the world. Again Bless…

Paid $1–200Great priceHVAC system repair
Jo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Angel did a great job, explaining what was wrong and options I had

Paid $200–400Great priceHVAC system repair
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service by Eddie and Anthony .

Paid $1,200–1,400Reasonable priceHVAC system repair
MarkLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Highly professional with great prices and service.

Great priceHVAC system repair
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bill inspected our entire HVAC system and showed me detailed photos of the issues needing attention. He didn't try to sell me anything, just gave an appraisal of the current condition of our system. Bill took the time to address all of my questions and left me with a thorough impression of his expertise. It's…

Paid $1–200Great priceHVAC system repairHVAC system maintenance
Gisela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pleasent sevice man

Paid $2,000+Not sureHVAC system repair
Adrian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kevin was very informative and gave us options for repairing our older unit.

Paid $1–200Reasonable priceHVAC system repair
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Angel was very patient with me with things I didn’t understand explaining with details of the problems our air conditioner had. Plus very respectful young man

Paid $600–800Reasonable priceHVAC system repairHVAC system maintenance
mayra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He was very profesional kind y secure on what he doing, very nice actitud the most like part is he fix my Ac aim happy now thank you Marcus Dillon I really appreciate what you do today in my house

Paid $1–100Reasonable priceHVAC system repairHVAC system maintenance
Doris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He arrived on time, and because of his prior work on the system, was quick at zeroing in on the problem. He didn't shrink from the hard work he had to do. I felt confident of his skills, and the system is now working beautifully.

Paid $1,000–1,200Reasonable priceHVAC system repairA/C system repair
Avian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

I wasn't going to leave a review, but since they messaged me and keep insisting here it is: Their tech Marcus came out when I was having AC issues same-day. He immediately noticed my coil was freezing over and got it hosed off and he checked the refrigerant temperature and pressure. He showed me it wasn't running…

Customer photo from Avian's reviewCustomer photo from Avian's reviewCustomer photo from Avian's review
Paid $1–200Reasonable priceHVAC system repairRepair HVAC
jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Explain the problems very clear and professionally thanks Bellard Plumbing

HVAC system repair
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

DANIEL IS VERY GOOD. HE KNEW HIS JOB SO FAR I DONT HAVE ANY PROBLEM ON MY AIRCONDITION AFTER GE FIX IT. HE EXPLAINED CLEARY WHAT IS MY PROBLEM REGARDING MY AIRCONDITION.

HVAC system repair
Anabel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional work

Paid $2,000+Reasonable priceHVAC system repair
Marco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

After the work was done there were some problems with my kitchen lights but they were fix right away.

Paid $2,000+Reasonable priceHVAC system repair
Alvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The tech was nice found the problem and fixed it. A switch, one switch, I saw the box it was a very small box. 340$ I checked the internet and it said 80$ unless the repair company marked it up. So I feel ripped off.

Paid $300–400OverpricedHVAC system repair
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, kind and fast service. Cameron did a wonderful and clean job. Also, took the time to explain everything he was doing so that I understood.

Paid $1,000+HVAC system repairHVAC system maintenanceService not listed
Penny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been so impressed and happy with the service we received from Ballard Plumbing, Heating and Air Conditioning. Our technician, Daniel Cabral, was so knowledgeable and thorough. He cleaned everything in the A/C system and things are working great! Best of all, he was so kind and friendly. Even though I don’t…

Paid $1–100Great priceHVAC system repairHVAC system maintenance
Preshus14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kevin did an excellent job installing repair parts for my HVAC, it is running so much smoother.

Paid $800–900Reasonable priceHVAC system repair
Javi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great communication and professional

Paid $1,000+Reasonable priceHVAC system repair
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kevin explained everything clearly. He listened to my concerns.

Paid $900–1,000Reasonable priceHVAC system repair
Darla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

He was very knowledgeable and informative. I appreciate his recommendations that did not cost beyond my budget.

Paid $1,000+Great priceHVAC system repair
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always, prompt, courteous, and thorough!

HVAC system repair
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcus was excellent and very detailed. Not the outcome we wanted but not his fault, 21 yr old unit.

Paid $1–100Reasonable priceHVAC system repair
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

All went well.

Paid $300–400Reasonable priceHVAC system repairHVAC system maintenance
Lidya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I'm really satisfied with the work they done. Got my Ac working before the summer started.

Paid $300–400Reasonable priceHVAC system repair
Wally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very professional very comfortable with him at my home great experience glad I had Jordan do a great job

Paid $1–100Great priceHVAC system repair
Neil11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was very satisfied with the service provided by Ballard. The level of knowledge, courtesy, honesty, super quick response, and the repair cost provided by Ballard, would definitely have me recommend Ballard to all who look for top service quality to the $$ spent. I paid $150 for the HVAC repair (including parts and…

Paid $300–400Great priceHVAC system repairHVAC system maintenance
Rosa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★

Ballard company employee resolved the issue with my air continuing , however, in the invoice the breakdown for repairs, replacement of parts and labor is nor specified . That is very important to customers satisfaction and to give them a more positive review..

Paid $100–200OverpricedHVAC system repairHVAC system maintenance
Bonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been with Ballard for many years. They are a family run business and their service is excellent. Angel was the tech that came to service my heater. He has always been very kind, professional, and explains the situation well. He is very thorough and takes pictures of what needs to be repaired. They are up…

Paid $800–900Reasonable priceHVAC system repair
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Manuel was exceptional in his work and professional in every way.

Paid $1,000+Reasonable priceHVAC system repair
DanielLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service. I would definitely recommend this company.

Paid $200–300Reasonable priceHVAC system repair
WalterLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

David was great helped me figure out my next steps

Paid $1–100Great priceHVAC system repair
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Text did a great job. Very professional.

Paid $1,000+Reasonable priceHVAC system repair
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kevin Rivas was very knowledgeable and took his time to explain the workings of my Heating/Air Conditioning systems. He made sure that I understood what involved in his visit. He is a 5 star employee in my opinion. I wish him and your company continued success.

HVAC system repair
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Art was able to help us and get everything fixed very quickly. Would recommend him and Ballards. Great service. I called at 9am and they were here within the hour

Paid $1,000+Reasonable priceHVAC system repair
Orland3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Angel was very informetive and knolageable and funny and sinsire and very profeshonal hes an aset to your company .

HVAC system repair
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very informative and efficienct

Paid $1–100Great priceHVAC system repair
Manuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Used them several times. Always reliable and on time.

Reasonable priceHVAC system repairInstallationRepair HVAC
Giancarlo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Art was very professional and diligent at his work. I was very satisfied with his professionalism and personality. I will be using your service again.

Paid $1,000+Reasonable priceHVAC system repair
EvelynLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mr Rivas was very good with us. Did a quick job. Explained everything. Even got a low cost maintenance program with him from Ballard. That will be helpful in ther future. Excellent job. Would recommend Ballard always!!!!

Reasonable priceHVAC system repair
Vivia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Agent did an excellent job. He was quite knowledgeable and efficient.

Paid $500–600Reasonable priceHVAC system repair
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

You can give Marcus a bonus Great job and service keep up the great work 👍

Paid $1–100Great priceHVAC system repair
JuneLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Angel was efficient, friendly and professional. He easily explained ways to keep my furnace running efficiently.

Paid $100–200Reasonable priceHVAC system repair
Monte6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★

Prompt service made necessary repairs to get my system up and running have used Ballard for 30+ years always satisfied

Paid $500–600Reasonable priceHVAC system repair
LucyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick response, same day service. Fixed my HVAC problem and did a complete inspection Very professional and polite. Highly recommend

Paid $100–200Reasonable priceHVAC system repair
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Alphonso did a great job thank you

Paid $1,000+Reasonable priceHVAC system repair
beatriz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great job. Very respectful young man. Patiently explained everything. Good experience.

Reasonable priceHVAC system repair
Walter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

Repaired water heater thermocoupler

HVAC system repairHVAC system maintenance
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wonderful and competent employees! Took the time to explain everything and were very professional.

Paid $1,000+Not sureHVAC system repair
Verne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Gabe is knowledgeable and a pleasant young man. Did a good job on our air conditioner.

Paid $1,000+Reasonable priceHVAC system repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Daniel Cabral is an excellent technician, I highly recommend him, No words can describe on how happy he made me today. Thank you Daniel .

Great priceHVAC system repairHVAC system maintenance
Vony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Armando was very nice and professional, he replaced our old water heater, before the work began, he offered us few options about our water heater problem, his worked time as he promised to finish on time. We like to have him again as our plumber for any plumbing related problem.

Paid $1,000+Reasonable priceHVAC system repairService not listed
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were extremely blessed to have Angel as our service rep. Excellent knowledge of our system and rapidly identified the problem and fixed it. Because of my experience I joined the club to have them handle my system needs. I would recommend Ballard for your A/C HVAC needs.

Paid $200–300Great priceHVAC system repairHVAC system maintenance
Craig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, Great customer service. quickly figured out what the problem was and repaired it a couple hours later.

Paid $1,000+Reasonable priceHVAC system repair
Laurrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Marcus, he was great. This is the second time we've had him out and he went way above and beyond getting to troubleshoot our system. He got everything working again so we won't be freezing. I would give Marcus and Ballard Plumbing and Heating 10 stars if I could.

Paid $200–300Great priceHVAC system repair
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and customer service. Really glad Reuben Huerta came out and inspected my system. He really knew what he was doing. hundred percent recommend!

Paid $1–100Great priceHVAC system repairHVAC system maintenance
Gege6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Extremely pleased with the technician Kevin. He was polite, knowledgeable and explained and showed me pictures of what he was talking about. I highly recommend this young man and Ballards as well

Paid $300–400Not sureHVAC system repair
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gabriel carefully checked everything in my system. And then he explained everything to me. Then we called my son and Gabriel explained my system.

Great priceHVAC system repair
BillLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

OK, you guys requested a review so here it is. Daniel our technician was very professional polite, and on time. He diagnosed the issue in a short time and contacted me. This is a rental house and the tenants had installed a new thermostat. Daniel’s diagnosis was New thermostat wires needed to be installed at the…

OverpricedHVAC system repair
Jaime2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gabriel Lira communicated. Well, and did a great repair job. Good value, employee.

Paid $300–400Reasonable priceHVAC system repair
Javier5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was very friendly and knowledgeable. I will recommend this company and technician to my friends.

Paid $1–100Reasonable priceHVAC system repair
WestinLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin is a Rockstar! He got the house to start cooling in literally a few minutes, his expertise allowed him to diagnose & solution the a/c problem in only a few seconds - awesome service!

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenance
ChingonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I contacted Ballard on short notice due to a water leak. The repair technician Angel came out and addressed the issue, provided education on the cost, why there was a system failure and homeowner preventative maintenance tips. Very thorough, knowledgeable and willing to educate me on my systems. I will definitely reach back out down the line for future.

Paid $100–200Reasonable priceHVAC system repairA/C system maintenance
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Reuben thoroughly explained our options and completed services efficiently. We also purchased the annual HVAC maintenance plan. Ballard was able to send Reuben out the same day that we called for service.

Reasonable priceHVAC system repairDrain cleaning
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Installation of new AC took more time than expected. They said something about parts had be obtained from the warehouse. I have an intermittent rattle from one of the side covers that I can hear all the way inside when it happens. Could use a little after installation maintenance I guess. The air is good and cools…

Paid $1,000+OverpricedHVAC system repair
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was very personable and efficient. He directed and supervised a crew of five workers. They did a fantastic job rerouting our gas line! A+A+

Paid $1,000+Reasonable priceHVAC system repair

Show more HVAC system repair reviews (132 more) →

Price

$216-51% vs typical water softener repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 52%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance327$19–$176
HVAC system repair232$83–$1.2k
Plumbing pipe repair197$317–$1.2k
A/C system maintenance136$27–$529
Plumbing leak detection132$122–$593
Installation130$680–$1.6k
Drain cleaning113$57–$655
A/C system repair68$202–$998

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