Ballard Plumbing Heating & Air Conditioning

Amazing up keep to my 1 year old a/c system always professional

Angel was great! He was thorough, got right to the heart of the problem, fixed it & left us very happy & contented. In fact, we asked if he could be out regular maintenance man for the a/c. We are happy to know we can request our "Angel!"

Daniel did a great job of showing up on time, being detailed, and doing quality work. I’m not sure what the mangers name was but he came out and was very knowledgeable as well and educated me on my AC system. Great job guys

Daryl was very nice.

Great job

Kevin took the time to explain how my system works and what needed to be done to correct any issues. Personable and friendly.

Angel was very knowledgeable and professional. He took the time to explain everything and answered all of our questions.

Kevin was very professional and very nice. He explained everything in detail. As busy as he is, he took his time.

Cameron was great. No complaints explained everything in detail

Called Ballard for an appointment going off their reputation. . A/C was on the blink. Was not disappointed. The office was very friendly and accommodating especially Alexis. She answered all my questions and concerns and was very personable. Kevin was our repair/ technician. He did a great job. Answered all my… Read full review

I really appreciate the detailed videos and pictures with information that was given to me to help me understand everything that was being diagnosed (Daniel) was really personable and took the time to work with me, Considering my financial income isn't the best right now. Daniel and his boss Angel worked to… Read full review

Great service. Very courteous and willing to answer questions and explain any work done.

It was a good install, we only had one problem with the switch, but it was taken of right away. It's so nice to have our system working again.

Cameron was competent and he seemed very knowledgeable. Would ask for him

I felt that the employees representing this company are first class. They are polite. They are clean. They are professional. They have great communication skills. This is my second unit I have purchased in less than a year from this company and I am very happy. As a retired contractor I find I am very discerning… Read full review

Professional, and clearly explained process!

Angel was competent, helpful, informative, and friendly. He got my AC going and I learned a lot!!

Replaced ductwork. Juan and Nick were excellent technicians

I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had… Read full review

Marcus Came out same day and was very kind and knowledgeable

Marcus Dillion is amazing. Hes truly a profesional at his work and very friendly. Our AC was not working and Marcus found the problem very efficiently. Within an hour or 2 our AC was up and running again.

Angel was prompt and professional.

Excellent service, took plenty of time to inspect existing A/C, explain the problems clearly. Very professional.

Very professional service from Ballard Plumbing. They responded quickly to my broken pipe problem and helped me understand what happened. Manuel was very patient with our questions. I recommend Ballard for anyone with plumbing needs.

Angel was great! Arrived on time and got right to diagnosing our problem! Offered us three options for fixing and maintaining our system. I recommend Ballard any time!

The tech was very knowledgeable, and explained everything to me so I could understand. Other companies just rush to say you need to pay this to get it fixed. Gabriel explained why and actually showed me the readings to why. I really appreciated that. I would definitely recommend this company. Thanks Gabriel

Angel, our technician was professional, knowledgeable, and was to diagnose the issue with my Daikin system. He got everything working again and took the time to clearly explain what caused the problem and how to prevent it in the future. I really appreciated his honesty and expertise. Excellent service!

Kevin was so kind and honest. I was really happy to call them.

Darryl was exvellent

We called Ballard and we're pleasantly surprised with their fast service and Bill the service man got our A/C up and running again. Pricing was fair and he gave us a reasonable expectation regarding our heater and A/C . 11 years used but working well. YEA!!! Thanks!

Fantastic all the way around. Professional, on time, and didn’t leave until the system was up and running perfectly. Bravo, guys!!!!

Great work, Cameron is an asset to your company, very knowledgeable and is a very professional person, thank you for your service

Bill was excellent. He explained what he was doing and why. Took pictures to show me. He took the time to talk to me like I am a person.

Just want to thank Ballard air conditioner. From the bottom of our hearts. Kevin Rios was awesome seriously he went above and beyond to help us . Also didn't have the money for the service performed and by the grace of god Ballard waved it. Now we're cooled off. There's still good people in the world. Again Bless… Read full review

Angel did a great job, explaining what was wrong and options I had

Great service by Eddie and Anthony .

Highly professional with great prices and service.

Bill inspected our entire HVAC system and showed me detailed photos of the issues needing attention. He didn't try to sell me anything, just gave an appraisal of the current condition of our system. Bill took the time to address all of my questions and left me with a thorough impression of his expertise. It's… Read full review

Pleasent sevice man

Kevin was very informative and gave us options for repairing our older unit.

Angel was very patient with me with things I didn’t understand explaining with details of the problems our air conditioner had. Plus very respectful young man

He was very profesional kind y secure on what he doing, very nice actitud the most like part is he fix my Ac aim happy now thank you Marcus Dillon I really appreciate what you do today in my house

He arrived on time, and because of his prior work on the system, was quick at zeroing in on the problem. He didn't shrink from the hard work he had to do. I felt confident of his skills, and the system is now working beautifully.

I wasn't going to leave a review, but since they messaged me and keep insisting here it is: Their tech Marcus came out when I was having AC issues same-day. He immediately noticed my coil was freezing over and got it hosed off and he checked the refrigerant temperature and pressure. He showed me it wasn't running… Read full review

Explain the problems very clear and professionally thanks Bellard Plumbing

DANIEL IS VERY GOOD. HE KNEW HIS JOB SO FAR I DONT HAVE ANY PROBLEM ON MY AIRCONDITION AFTER GE FIX IT. HE EXPLAINED CLEARY WHAT IS MY PROBLEM REGARDING MY AIRCONDITION.

Very professional work

After the work was done there were some problems with my kitchen lights but they were fix right away.

The tech was nice found the problem and fixed it. A switch, one switch, I saw the box it was a very small box. 340$ I checked the internet and it said 80$ unless the repair company marked it up. So I feel ripped off.

Professional, kind and fast service. Cameron did a wonderful and clean job. Also, took the time to explain everything he was doing so that I understood.

We have been so impressed and happy with the service we received from Ballard Plumbing, Heating and Air Conditioning. Our technician, Daniel Cabral, was so knowledgeable and thorough. He cleaned everything in the A/C system and things are working great! Best of all, he was so kind and friendly. Even though I don’t… Read full review

Kevin did an excellent job installing repair parts for my HVAC, it is running so much smoother.

Great communication and professional

Kevin explained everything clearly. He listened to my concerns.

He was very knowledgeable and informative. I appreciate his recommendations that did not cost beyond my budget.

Always, prompt, courteous, and thorough!

Marcus was excellent and very detailed. Not the outcome we wanted but not his fault, 21 yr old unit.

All went well.

I'm really satisfied with the work they done. Got my Ac working before the summer started.

Very professional very comfortable with him at my home great experience glad I had Jordan do a great job

I was very satisfied with the service provided by Ballard. The level of knowledge, courtesy, honesty, super quick response, and the repair cost provided by Ballard, would definitely have me recommend Ballard to all who look for top service quality to the $$ spent. I paid $150 for the HVAC repair (including parts and… Read full review

Ballard company employee resolved the issue with my air continuing , however, in the invoice the breakdown for repairs, replacement of parts and labor is nor specified . That is very important to customers satisfaction and to give them a more positive review..

I have been with Ballard for many years. They are a family run business and their service is excellent. Angel was the tech that came to service my heater. He has always been very kind, professional, and explains the situation well. He is very thorough and takes pictures of what needs to be repaired. They are up… Read full review

Manuel was exceptional in his work and professional in every way.

Great service. I would definitely recommend this company.

David was great helped me figure out my next steps

Text did a great job. Very professional.

Kevin Rivas was very knowledgeable and took his time to explain the workings of my Heating/Air Conditioning systems. He made sure that I understood what involved in his visit. He is a 5 star employee in my opinion. I wish him and your company continued success.

Art was able to help us and get everything fixed very quickly. Would recommend him and Ballards. Great service. I called at 9am and they were here within the hour

Angel was very informetive and knolageable and funny and sinsire and very profeshonal hes an aset to your company .

Very informative and efficienct

Used them several times. Always reliable and on time.

Art was very professional and diligent at his work. I was very satisfied with his professionalism and personality. I will be using your service again.

Mr Rivas was very good with us. Did a quick job. Explained everything. Even got a low cost maintenance program with him from Ballard. That will be helpful in ther future. Excellent job. Would recommend Ballard always!!!!

Agent did an excellent job. He was quite knowledgeable and efficient.

You can give Marcus a bonus Great job and service keep up the great work 👍

Angel was efficient, friendly and professional. He easily explained ways to keep my furnace running efficiently.

Prompt service made necessary repairs to get my system up and running have used Ballard for 30+ years always satisfied

Quick response, same day service. Fixed my HVAC problem and did a complete inspection Very professional and polite. Highly recommend

Alphonso did a great job thank you

Great job. Very respectful young man. Patiently explained everything. Good experience.

Repaired water heater thermocoupler

Wonderful and competent employees! Took the time to explain everything and were very professional.

Gabe is knowledgeable and a pleasant young man. Did a good job on our air conditioner.

Daniel Cabral is an excellent technician, I highly recommend him, No words can describe on how happy he made me today. Thank you Daniel .

Armando was very nice and professional, he replaced our old water heater, before the work began, he offered us few options about our water heater problem, his worked time as he promised to finish on time. We like to have him again as our plumber for any plumbing related problem.

We were extremely blessed to have Angel as our service rep. Excellent knowledge of our system and rapidly identified the problem and fixed it. Because of my experience I joined the club to have them handle my system needs. I would recommend Ballard for your A/C HVAC needs.

Very professional, Great customer service. quickly figured out what the problem was and repaired it a couple hours later.

Thank you Marcus, he was great. This is the second time we've had him out and he went way above and beyond getting to troubleshoot our system. He got everything working again so we won't be freezing. I would give Marcus and Ballard Plumbing and Heating 10 stars if I could.

Great service and customer service. Really glad Reuben Huerta came out and inspected my system. He really knew what he was doing. hundred percent recommend!

Extremely pleased with the technician Kevin. He was polite, knowledgeable and explained and showed me pictures of what he was talking about. I highly recommend this young man and Ballards as well

Gabriel carefully checked everything in my system. And then he explained everything to me. Then we called my son and Gabriel explained my system.

OK, you guys requested a review so here it is. Daniel our technician was very professional polite, and on time. He diagnosed the issue in a short time and contacted me. This is a rental house and the tenants had installed a new thermostat. Daniel’s diagnosis was New thermostat wires needed to be installed at the… Read full review

Gabriel Lira communicated. Well, and did a great repair job. Good value, employee.

David was very friendly and knowledgeable. I will recommend this company and technician to my friends.

Kevin is a Rockstar! He got the house to start cooling in literally a few minutes, his expertise allowed him to diagnose & solution the a/c problem in only a few seconds - awesome service!

I contacted Ballard on short notice due to a water leak. The repair technician Angel came out and addressed the issue, provided education on the cost, why there was a system failure and homeowner preventative maintenance tips. Very thorough, knowledgeable and willing to educate me on my systems. I will definitely reach back out down the line for future.

Reuben thoroughly explained our options and completed services efficiently. We also purchased the annual HVAC maintenance plan. Ballard was able to send Reuben out the same day that we called for service.

Installation of new AC took more time than expected. They said something about parts had be obtained from the warehouse. I have an intermittent rattle from one of the side covers that I can hear all the way inside when it happens. Could use a little after installation maintenance I guess. The air is good and cools… Read full review

Jordan was very personable and efficient. He directed and supervised a crew of five workers. They did a fantastic job rerouting our gas line! A+A+

Gabriel Lira with Ballard Plumbing Heating and Air Conditioning did a great job . He explained everything that needed to be done. Gave me options and pricing on every product. He was very professional and polite. He also told me about other thing too inprove and extend the life of my system.

Excellent! John's experience and honesty made me feel good about my purchase.

Angel was great! Very good experience.

Gabe was great very professional and knowledgeable

Excellent and rapid response to heating and air issues. Service Tech was professional, knowledgeable and informative . Explained situation in an easily understandable manner.

David is friendliest, most efficient and honest technician I’ve ever worked with. He provided the best service and experience.

David did an outstanding tunu up and he explained every detail he was very thorough with all my A/C System as well with Heating systems, and Recomendations for replacing and maintaining the HAVOC systems ,I highly recommend his services

David was honest and fair. He didn’t try to sell me anything I didn’t need and the price for service was very reasonable. I would refer Ballard to my friends.

He kept us informed about what was wrong and what needed to be done. He was very personable, respectful and efficient. An excellent representative of an excellent company!

Angel was very knowledgeable and experienced. Very courteous young man as well as friendly and patient. would recommend him to my friends and family. As I explained to him, I would certainly have him work on our system, but for the fact that we will be moving shortly.

Marcus was friendly very knowledgeable gave a well definition of what was needed. The prices were very reasonable. I would highly recommend them.

Excellent service.

Angel was very helpful in assessing the problem with the AC unit, as well as, making sure the filters were clean inside the house.

David was great!! Told us exactly what and why are ac need. Very good explanation. Will definitely call Ballard again

Kevin was incredible! Super knowledgeable, communicated and showed us what was needed, and he was very kind. Would want him to help us in the future.

Very professional and educated me on my system

Thank you for the excellent HVAC repair! The technician was professional, diagnosed the issue quickly, and fixed it efficiently. Our AC is running perfectly now.

Gave all information, details, explained everything clearly..

I always call Ballard Hearing and Olumbing for my air conditioner. Their technician Angel came out to ky home for the second time. He also came last year. My air conditioner is very old. The problem this time was a minor one due to my own neglect and he fixed it quickly. He could have told me anything including that… Read full review

Gabe was a great technician, regarding our AC & Furnace. The maintenance was done correctly and he was timely. We will definitely use Ballard again!

Outstanding service from Daniel the technician who did the repair on my hvac system

Very professional. Knew right away what the issue was and he explained it to me. And then fixed it. Also, made some recommendations, which I valued and will do. Thank you so much!

They showed up on time and fixed it right away. Great job!!! These guys are the best. Daniel took the time to explain everything and give me suggestions and quotes!!

Daniel was very professional and fast! Diagnosed and fixed the problem in the same afternoon! Thank you Daniel!!

Art is professional, very knowledgeable and friendly.

Victor Montano was great.

I love this company!! They are so responsive and helpful. Their techs are terrific. It is so rare to find a company you can depend on and that puts their customers first. This is one!

Always attentive to repair/replace parts from a new system install.

Prompt and efficient for emergency service.

Totally satisfied!Ryan got right to the problem Very professional!from 1 to 10 I give him a 10 + Thank you!

Heat and air system installation

They were through and found the problem a timely manner. Im the tenant it was up to the owner

Took care of the problem with professional service.

Very efficient replacement of bathroom faucet and new disposal installation in kitchen, repaired existing kitchen faucet. Robert was very pleasant and did a good job. Would recommend him in the future

Not sure if my old review stands - but when a company reads there reviews - calls the customer, apologizes, explains and offers an opportunity to fix a mistake is a company that deserves multiple chances. Complained about price - not service - and they were so gracious and professional. Good company. Will use… Read full review

Manuel and Daniel were fantastic. They were clear in their explanations of what the problem was, and what they were doing to alleviate the problem. No one likes problems, but they made it all relatively painless.

Good response, fixed and they gave me some good advice.

Technician went above and beyond to help me. Was very patient with me as I had to deal with an issue with my credit card company. Very pleased with Ballard and will definitely recommend as well as use them in the future.

I have dealt with Ballard for many years. I find them to be very honest and dependable. I would not call anyone but Ballard to service my HVAC. I know I can trust them.

Victor Montana showed his professionalism hard work and perseverance job well done.

They beat the other guys on price and product quality in first meeting.

Tech worked hard to complete setup.

I was impressed by how quickly they sent out a technician, he was at my home within the hour.

Our new ac stopped working, called them, they came out and said it was fried because of water damage and it would cost $2,200 and two weeks to get parts. Wrote a quote and then said he unplugged it so it wouldn’t create a spark. Had another ac guy come out, said they switched the wiring polarity and unplugged some… Read full review

Office staff welcomed me with a sense of humor. Victor Montano (plumber) was courteous and professional. Victor explained all the repair options and the cost. Art Arrieta ( ac & heat ) was likewise courteous & professional and enjoyed having them at my house Ballard Plumbing - Heating - Air Conditioning is my go-to company !!

The Tech came out in the middle of busy season one day after our call and fixed the issues, and showed us what we needed to do to keep it running. Friendly, Fast, and knowledgeable.

On time, arriving with a competent demeanor with full professional knowledge of the issues of the AC repairs he (Angel) did. I would give Angel a 10/10 and recommend his services to anyone I know. Thanks Angel for taking care of us it's totally appreciated. The Squares

Have been using Ballard for years. Plumbing, and ac/heat. They are always professional polite on time and do t sell you stuff you don’t need.

Jose was so sweet professional and super helpful letting me know of other services available. Excellent customer services starting with the first call to the end of the job. I will definetly use them again. Thanks so much

Love Ballard. They always get out here as quick as possible. They are kind and professional and always save the day!

Our technician came far ahead of schedule, he was knowledgeable and courteous.

The Technicians came on Time and were courteous. They diligently worked quietly & with care on the surroundings. After Care / Clean up was reasonably fair.

We called for a/c service and they came out promptly. The technician was courteous and addressed all of our concerns. All seems to be working correctly now. We are pleased.

Xlent services on time & professional would recommend 👌

Very professional, good communication.

Young man was pleasant Looked up sealant price and wonder why your charge was 4x cost of product. Seem out of line.

Great service, managed to restore my AC in the middle of the summer with a last minute

on time

Daniel was great

Ballard’s AC was extremely helpful to solving my broken unit. They gave me a fast appointment and had amazing communication updates and reminders through texts. Jose the technician fixed the problem quickly and was very helpful with answering questions. I will definitely use this company going forward and will recommend them to others.