How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for heating system installation
Clear ✕All 45 Google reviews tagged “Heating system installation”
We were very happy with the professionalism and thorough work of both Ivan and Jesus! Both those guys are great at their job and great at explaining things. The only thing I’m not too sure about is the amount of money we paid to have everything replaced, my further research shows that our price is at the very…
Two Ballard specialists completely removed and replaced existing A/C, heater in one working day. Work quality is outstanding. The team was very professional and worked well together and kept us informed during the day. They removed all of the old equipment and trained us how to operate the new system.
Our technician, Daniel, was professional, friendly and informative. We appreciate the good service. I'm really glad we went with Ballard as it's a locally owned family business and has been in operation for 70 years or so. Their prices are competitive (your not paying for any expensive marketing) and their customer service is top notch.
Technicians are very good. They are happy to answer any question and explain things. I was very happy with my tech, very knowledgeable. I'm very impressed with Ballard's people.
Daniel serviced my HVAC unit. He’s marvelous. He found a faulty part that he replaced. He showed me the instrument readings and the new part doubled the efficiency on my unit. I’m really pleased with him and with Ballard. Eric was my tech. He did a wonderful job clearing my toilet and installing a be garbage…
Both the gentlemen (Felipe and Alfonso)were great, as well as Art. John M, superb. You have a great team of people working for you. That is coming from a retired HR Director with 3300 ees. Helpful, knowledgeable and friendly. I look forward to doing business with your company going forward.
Great new system. Much quieter than the 19 year old system. Several problem were corrected with the updated system. Tony did a good job replacing getting everything working in one day.
First time with Ballard, service was outstanding, tech was very thorough and explained everything well. Will definitely be a customer going forward.
Great work and very efficient and helpful explained everything.
Gabe was professional , informative & very knowledgeable … got our AC checked out & updated. Signed up for yearly service for AC, heater & water tank maintenance… I would highly recommend this family owned business!
Did a great job. Very professional and meticulous.
I like Brent he’s funny easy going I felt comfortable with him. He didn’t make me feel pressured into signing anything. If I didn’t understand something he explained it very well. I met Jose he took his time and made sure everything was done neat clean and professional. I don’t think he ment to work as late as he…
It was a sudden emergency water leaking into the stair way. Ballard team diagnosed problem quickly. Any fixing would be expensive and short lived. Old HVAC was 20+ yo. We decided to replace it. We got a loaner ac for my dad’s room while the work was done. Work was fast, they cleaned up after themselves every day.…
Ivan and Jesus were professional, flexible, friendly, knowledgeable, arrived early, and were respectful of my home and pets, I couldn’t have had a better team! I have used Ballard for over twenty years and have never been disappointed by the service or the product. Always happy to support a local business in my…
I have been extremely satisfied over many years with Ballard's plumbing, heating, and air conditioning services. Outstanding service in every way. Really care about the customer and the customer's needs. High quality products. Trustworthy.
We have been using Ballards for years and years! The only plumbing business we trust for prompt and quality service.
Heat and air system installation
We got a few different quotes and Ballard was the best price and very knowledgeable. We are loving our new AC unit. Highly recommend.
Great friendly knowledgeable staff
It was a nightmare of every homeowner to have a problem with a leak water heaters. After calling several companies I settled with Ballard. And I made the right decision. Jordan the technician, made a amazing job in explaining the benefits of having a tankless water heater. I thought he made an outstanding job on my…
Ballard is the best. We have used them for years and I can’t say enough good things about them. They get the job done, they get it done right and they have excellent customer service. I have never had a problem with them and they come right away. I highly recommend them for all services that they provide.
Long over due review - Ballard has an amazing team of professionals and their customer service is exemplary. I want to say a BIG thank you to Art and Ryan for taking the time to trouble shoot and diagnose what I thought was just an issue with my AC unit, they went above and beyond to ensure my unit was working…
Ryan and this team showed up on time and all together. We walked the installation and then they all went to work. Ryan pointed out a couple things that were not correct from a past install with a different company. Ryan could have taken short cuts and left it but Ryan and his team went over and beyond to fix their…
Great company! Recommend!
Great price and excellent installation and service.
I have had excellent service from the Ballard staff for 12 years now. Today they installed a whole new ac/heating unit in 3 hours from start to finish. Over the years, they have fixed my plumbing issues, installed a water heater, and I’ve always received same day service. I highly recommend this business. Thank you,…
Ballard was quick, a great value and easy to work with, thank you Team Ballard!
After researching several different brands of A/C units online and getting several estimates, along with speaking to Dennis about replacing our two 16 y/o York units (one was leaking and causing damage to our ceiling), we went with Dennis/Ballard and set an install date of 9/10/21. We chose to go with (2) complete…
The Ballard team showed up on time. They are quite reserved in a great way. They came in very professional, installed an AC and heating unit. When done, they provided options for the form of payment. Finally, they offer an opportunity for me to ask any questions. I will continue to be a costumer of Ballard’s.
The employees Ballard sent to replace my central air system were FANTASTIC. Very thorough, informative, and detail oriented. Would HIGHLY recommend.
Gave me multiple choices/options. No pressure. Installed the system the very next day.
We have used Ballards for years and will continue to do so. They always show up on time and are professional every time! We have used them for installing new A/C units, repair to our heater, replacing faucets, and sprinkler system issues. They are honest and have bailed us out of issues that we’ve had so many…
As always Ballards customer service & work is excellent!!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
