How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for install thermostat
Clear ✕All 29 Google reviews tagged “Install thermostat”
The guys from Ballard were very professional and courteous. They were prompt and have great customer service. I would recommend them for your HVAC needs.
We were very happy with the professionalism and thorough work of both Ivan and Jesus! Both those guys are great at their job and great at explaining things. The only thing I’m not too sure about is the amount of money we paid to have everything replaced, my further research shows that our price is at the very…
Two Ballard specialists completely removed and replaced existing A/C, heater in one working day. Work quality is outstanding. The team was very professional and worked well together and kept us informed during the day. They removed all of the old equipment and trained us how to operate the new system.
Technicians are very good. They are happy to answer any question and explain things. I was very happy with my tech, very knowledgeable. I'm very impressed with Ballard's people.
Ballards continues to be our go-to for both plumbing and HVAC. Wanted to replace our thermostat with one that was easier to use. Daniel switched it out and I’m checking the heater, found an error code which he repaired. Daniel was great and Ballards is always responsive and efficient.
They made the painful experience of having to replace our HVAC system very efficient and professional. They took the time to show and explain to us the problems and offered solutions. They not only replaced the whole system, but added safety features that we didn't have before. It was an absolute pleasure working…
HVAC Technician Kevin Rivas was dus I watched to my home. He was very informative, professional, and courteous. He took the time to explain everything as well as arrived on time. Out of all of the previous GVAC companies I've dealt with in the past, Kevin made Ballard Plumbing stand out in the most positive light imaginable. Thank you, Kevin!!
Gabe was professional , informative & very knowledgeable … got our AC checked out & updated. Signed up for yearly service for AC, heater & water tank maintenance… I would highly recommend this family owned business!
Did a great job. Very professional and meticulous.
It was a sudden emergency water leaking into the stair way. Ballard team diagnosed problem quickly. Any fixing would be expensive and short lived. Old HVAC was 20+ yo. We decided to replace it. We got a loaner ac for my dad’s room while the work was done. Work was fast, they cleaned up after themselves every day.…
Excellent experience! Kevin is very personable & knowledgeable. Very pleased with choosing Ballard for our HVAC needs.
I have been extremely satisfied over many years with Ballard's plumbing, heating, and air conditioning services. Outstanding service in every way. Really care about the customer and the customer's needs. High quality products. Trustworthy.
Ballards came out to service our 2 a/c units and found one of the thermostats wasn’t working. They replaced it and got the first unit working again. The next day they returned to trouble shoot the second unit and found that no power was getting to the unit. They also determined there was no power at the breaker, so…
From the beginning Art was not only prompt but early. He was very clear in his explanations & followed thru as agreed upon. The workers were very considerate & patient with me & our new system works amazingly.
We have used Ballard for a few years since buying our house and my parents used them for years. They are fantastic! Easy to schedule appointments, professional and helpful. We bought a new ac unit and got it installed though them, they have fixed plumbing issues we’ve had, and they cleaned out our dryer air…
The service tech that came to our house , Daniel was extremely well mannered and very knowledgeable Covered all options and got to the cause of our problem. It turned out to be our thermostat needed replacing. I would definitely recommend this company to all friends and relatives. They've been in business a long…
Ballard is the best. We have used them for years and I can’t say enough good things about them. They get the job done, they get it done right and they have excellent customer service. I have never had a problem with them and they come right away. I highly recommend them for all services that they provide.
[Update: Angel from Ballard's just came out and got my heat working. I appreciated that he explained things to me and treated me with respect that we should all give our customers/clients. I always call Ballard's when I need HVAC help.] My thermostat went out in the middle of the night, so I was looking at Christmas…
Long over due review - Ballard has an amazing team of professionals and their customer service is exemplary. I want to say a BIG thank you to Art and Ryan for taking the time to trouble shoot and diagnose what I thought was just an issue with my AC unit, they went above and beyond to ensure my unit was working…
These gentlemen were prompt, smart and honest. I appreciate their diligence and work ethic.
Great price and excellent installation and service.
Jordan was above great. He was on time and had the greatest positive personality ever. He replaced our toilet in our master bedroom. I just had major surgery last week and I’m not able to lift anything at the moment. Jordan, cleaned up everything before leaving and put the old toilet in the trash can and broke down…
very good i have there phone on dail
The employees Ballard sent to replace my central air system were FANTASTIC. Very thorough, informative, and detail oriented. Would HIGHLY recommend.
As always Ballards customer service & work is excellent!!!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
