How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for installation
Clear ✕All 131 Google reviews tagged “Installation” · showing 40
Kitchen faucet replacement and leak under kitchen sink. Darryl VanDyke was very professional and courteous. Excellent job.
Professional and courteous technician. On time arrival and affordable pricing. Darryl is amazing. Not our first experience with him. He always remembers us. The "best" plumber ever. Worked diligently & left the work area clean.
The guys from Ballard were very professional and courteous. They were prompt and have great customer service. I would recommend them for your HVAC needs.
Anthony was very respectful and he cleaned up extremely well after the repairs. He also sent before and after pictures of the repairs.
Jesse is awesome. He gets in and gets the job done. He’s honest and tells you what needs to be done.
Both Jesse & Nathan were very polite and respectful. Jesse covered indoor flooring around & near new HVAC system installation. Installation was done smoothly & efficiently. The new system appears to be very quiet. When my old air-conditioner quit, I called Ballard and they sent a technician out same evening even…
Ballard has been our plumber for almost 14 years! This time they replaced our water heater. Darryl was an amazing plumber! He assessed and tried several different things to fix it before recommending a replacement. He did a great job! He was quick and we were grateful he was able to get it all done on a Saturday.
Fantastic all the way around. Professional, on time, and didn’t leave until the system was up and running perfectly. Bravo, guys!!!!
Kevin did an amazing job he was very courteous and explained what he was doing throughout the entire process.
Very knowledgeable technician. Plus, Angel the Tech has a pleasant personality. I'm going to request him in the future.
Installed new water heater. Marcus was very professional , excellent customer services he provided !
Sergio Garcia did a fantastic job. Mathew assisted. I had a new Ballard White hot water heater installed. Sergio inspected my old unit and gave me options. I decided on the new unit, and I am glad I did. Sergio and Mathew are very professional, and they did a super job installing the new unit. I am very…
Jordan, and Noah, were just great. Very professional, respectful, and made you feel extremely confident of their work. Jordan explained the work done and was willing to answer any questions we had. We highly recommend!
Excellent job! Above and beyond. I’m extremely pleased with Manny’s work ☺️
Very excellent service . Took time to properly diagnose the situation and made sure to fix the issue at my convenience. Recommended 100%
I am thankful for the great work that Darryl was able to complete on such short notice! He was able to diagnose and explain the issue easily. I will be going back to Ballard in the future.
Had an issue with old water heater. We wound up installing a tankless water heater. Anthony did an excellent job of giving us options for repair or replacement. He was back the next day and installed the new system. 5 Stars for Anthony!
David was friendly and professional. I sent my sister Ballard’’s information. My former air condioning repairman retired. So, Ballsrd’s is now my new one!
My family has used this company since it was a kid and I am happy to use them and recommend them now as an adult. They can handle everything and you always know you can trust them! Grateful for their professionalism and expertise!!!
Daniel serviced my HVAC unit. He’s marvelous. He found a faulty part that he replaced. He showed me the instrument readings and the new part doubled the efficiency on my unit. I’m really pleased with him and with Ballard. Eric was my tech. He did a wonderful job clearing my toilet and installing a be garbage…
Anthony V. is awesome !!very informative and explained everything completely and really made it an easy decision to go ahead and get a new water heater. Please consider him for a bonus or raise. You do not want to lose this guy. He is an asset to your company. Thank you guys really appreciate all the help. You guys have a customer for life!
Darrel was great. checked things out and anf performed my installation timely and cleaned up t better than i would have. i have and will continue to recommend Ballard Plumbing. i am pleased with the service thank you Darrel and Ballard
Sergio did fine. I'm still and will remain puzzled by a $560 bill to install a garbage disposal that retails at Home Depot for $120.00, and taking less than 20 min to complete the job. I understand overhead and business costs, but $440, an added 366% above the part cost? I don't think so and after years with…
They made the painful experience of having to replace our HVAC system very efficient and professional. They took the time to show and explain to us the problems and offered solutions. They not only replaced the whole system, but added safety features that we didn't have before. It was an absolute pleasure working…
Used them several times. Always reliable and on time.
Manuel V. did an outstanding job. He was prompt, courteous and very professional in the performance of what was required for my problem. He even provided a commentary of what he was doing as I watched his work. Have the utmost confidence in a well done job if Manuel V. shows up for your plumbing needs. rfonnet
Excellent service on time and work completed quickly. No problem 100% satisfied
Great experience with installation team.. it's always reassuring when I have to call "BALLARD PLUMBING" ..
Excellent Customer Service. Armando was very friendly and explained everything. He was very helpful getting the documentation to my Insurance. Thank You
Kalvin and his crew did an excellent job replacing the supply line and cleanup; the yard looks like they were never here ! Thanks for quick service.
Eddie was great in installing our new hot water heater. He explained everything and took care of it in a timely manner. Great service!
We have been a Ballard’s customer for 40 years. I believe that says it all.
Ballard's plumbers are always helpful, polite, friendly, and professional.
Thank you Ballards, we appreciate Jordan always doing such a great job taking care of all our plumbing needs from water heater replacements, to fixing toilets to complete house filtration systems at all 3 of our houses!!
Jordan was on time, got right to work, had the part on his truck, and completed the shower repair very quickly. He was courteous and explained the steps to complete the repair and gave was pleasant throughout the time in our house. I appreciate his congeniality, efficiency, and knowledge. I will be calling on him…
I have always been happy with Ballards. The tech (Daniel) very professional knowledgeable people friendly. He made some good recommendations to help our lower our cost with a no rush quote. During the heater service he found an issue showed a video of what was happening and took care of it. That seasonal check up…
I have been extremely satisfied over many years with Ballard's plumbing, heating, and air conditioning services. Outstanding service in every way. Really care about the customer and the customer's needs. High quality products. Trustworthy.
Heat and air system installation
Excellent service by Robert! Very timely replacement of water heater, professional and friendly.
My technician was very knowledgeable about his job and very professional and completed in a timely manner
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
