How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for plumbing leak detection
Clear ✕All 132 Google reviews tagged “Plumbing leak detection” · showing 120
He did a beautiful job. He was very respectful and very polite. He answered all our questions and concerns. He cleaned his mess and showed me when he was done how the faucets worked. I would recommend him to anyone who was in need to of plumbing.
Rene did a phenomenal job in helping us re-pipe our entire house, which was built in the 1920s! From start to finish, he was always available to answer any questions, he made sure the team was aware of our needs and made the process very easy. We’ve used Ballards for several big jobs now and they have the best team. Thanks again Rene and Matthew!
Had A/C and heater system checked fir any flaws or possible issues.
We have been using Ballard for more than 30 years for all our HVAC and plumbing. Darryl was amazing and pleasant to have in our home. I would recommend Ballard and especially Darryl for any of your needs that Ballard Services provide.
Professional and courteous technician. On time arrival and affordable pricing. Darryl is amazing. Not our first experience with him. He always remembers us. The "best" plumber ever. Worked diligently & left the work area clean.
This was our first experience with Ballard Plumbing and all of the team members that we came in contact with (Sergio, Rene, Anthony and Jordan) were professional, friendly/courteous, neat, and respectful of our house. We live in an older home, almost 100 years. Even though we have improved or replaced a lot of the…
Sergio and Rene showed up right on time ready to go to work. We needed to find out why our shower stopped draining. They located the problem immediately. Thank you guys! We always call Ballard and are never disappointed!
Great service. Very courteous and willing to answer questions and explain any work done.
Great Service
I had an outstanding experience with Kevin the HVAC technician, sent to my home, and the entire company. In the 10 years I've owned my home, this was by far the most thorough inspection and evaluation my A/C system has ever received. He carefully evaluated every part of the system, identified several issues that had…
Anthony did great job for installing my tankless water heater and fixing my kitchen sink water leaking and clogging. He is very professional and very clean. Thank you Anthony!
Over all the tech was courteous and knowledgeable. He is very loyal to the Ballard company. Ballard is the first company in 25-30 years to charge me to even come out to my house. I was told the cost would be $49 for the tech to come out, I wasn't told that there would be another charge for him to look around for…
Darryl was exvellent
Ballard has been our plumber for almost 14 years! This time they replaced our water heater. Darryl was an amazing plumber! He assessed and tried several different things to fix it before recommending a replacement. He did a great job! He was quick and we were grateful he was able to get it all done on a Saturday.
Darryl was excellent. He quickly evaluated the leak in my toilet, showed me pictures of the problem, showed pictures of the replacement parts as well as the final installation of the parts. Darryl is so very skilled as a plumber . Thank you Darryl
Installed new water heater. Marcus was very professional , excellent customer services he provided !
Sergio and Andre were excellent. They are knowledgeable, and patiently explained the plumbing issues and repiping needed. I would recommend them highly
They were great, very punctual and saved me from buying a new water heater!
Technicians are very good. They are happy to answer any question and explain things. I was very happy with my tech, very knowledgeable. I'm very impressed with Ballard's people.
Jordan came and found out the problem and gave me a quote. Outstanding services.
Sergio was professional, quickly diagnosed, and expertly fixed a clogged dishwasher drainage tube. Highly recommend.
Sergio and Noah were both friendly and efficient. Sergio was also very knowledgeable and fully explained everything that they were doing. Thanks, Sergio and Noah!
Manny Vasquez always does great plumbing work and ably assisted by Noah. Close to 25 years as a Ballard customer!
Excellent job! Above and beyond. I’m extremely pleased with Manny’s work ☺️
Sergio was absolutely fabulous and throughout the whole process, explaining all to me as he went along. Thank you So much. Katherine
Daniel just came to do AC maintenance. When he finished, I asked him if they did ducting also. He volunteered to go into my attic and look at it. Also, gave me a rough idea of cost. Very professional and respectful! He went that extra mile to provide great customer service! Update! 3/19/23 The Gas Company found…
Manuel was a very kind employee and adid a GREAT job. We appreciate him
Manual patient, explained things Really knowledgeable and did excellent work!
Overall, a good experience! Armando was my tech. He was helpful and professional in his work ethic. He also completed the work of replacing my bathroom faucet, valves and hardware in a very timely manner. Thank Ballard for being flexible on the final price and for your service.
Joe and Noah were professional and proficient, courteous and well trained
I've used Ballard for everything from A/C installation and plumbing and they always do a wonderful job. The technician who came out last Tuesday, Armando, was great. He got my kitchen faucet squared away quick. Ballard is a company my parents used when I was a kid and because of their decades of great service to my…
Manuel is the consummate professional. He always does a great job and I would never go with another plumber. I have been using their services for 30 years and recommend them to people all the time.
Darryl VanDyke did a great job and we were pleased with the finished work.
Very personable and efficient.
Armando did excellent work and answered all of questions for preventative maintenance, moving forward.
Did a great job. Very professional and meticulous.
As usual Randy was awesome, he initially repaired a plumbing leak in our upstairs shower & returned to install shower head & handles Once again sometimes it takes me awhile to navigate these reviews. But I’d be lying if I didn’t enjoy Ballard & Randy’s expert knowledge…Continue with your fine work!
Jordan was on time, polite and knowledgeable about what he's doing. He diagnosed and fixed a leaking pipe super fast and easy. I highly recommend Ballard PH&AC and they will be my first call again if need be.
Excellent Customer Service. Armando was very friendly and explained everything. He was very helpful getting the documentation to my Insurance. Thank You
Was available early, explained process and pricing. Fixed the problem quickly overall excellent service.
Today I had an evaluation on a plumbing issue by Ballard plumbing service ...Plummer technician was respectful and clearly explained ,why pipes were making the noise. Thank you for honesty and the fast response and above all the information given.I will be calling Ballard service in the future
Kalvin and his crew did an excellent job replacing the supply line and cleanup; the yard looks like they were never here ! Thanks for quick service.
Outstanding service from Daniel the technician who did the repair on my hvac system
Dylan was a nice young man! He was very pleasant to have fix my plugged bathtub!!! I will gladly ask for him again for my plumbing needs.
Thank you Erick and Jose. Ballard always takes care of us.
This company is professional, and knows what they're doing! I should know I run a rental business. Their prices are good, and I highly recommend them. I recommend this company!recommend this company
Jordan from Ballard plumbing was an excellent professional representative who diagnosed our problem and offered several resolutions to the problem. Within 2 days our house was completing repiped and our walls were patched and we could resume our with our household functions. Everything was explained and done to our satisfaction.
Great, fast same day , within a few hours , had a kitchen sink issue , Frank showed up and repaired quickly
Frank came out to look at a leaky shower, gave us a few options and left us with an estimate. He was courteous, professional, explained the process and answered questions we had. I would recommend this company and give thanks to Frank for providing great customer service.
Our plumbing technician, Cody, was polite, knowledgeable, and professional. He did a great job!
I highly recommend Ballard and, in particular, Ryan (for heating) and Cody (for plumbing). Both were knowledgeable, courteous, friendly, and professional ... and patiently answered all of my questions. If you have any heating, plumbing, or other needs, please make certain you call Ballard first.
Ballard is who im calling from now on
Today Jordan came to look at our water heater that wasn’t heating. He was professional, fast and courteous. Every time we have had any plumbing issue Ballard’s has been there for us. Frank provided great service. He analyzed what needed to be done, gave an accurate estimate, got the new valves and completed to job…
High priced for a 15 minute job.
I like Daniel. He knows his stuff. There was another gentleman with Daniel this time and they both did a good job. Thanks again.
We have had Ballard's as our Go To for years concerning any plumbing issues. Our house is old and the original plumbing fixtures to our shower had started leaking. Manual used his expertise to access the problem and install all new plumbing. The finished product was clean and ready to use in no time. Definitely…
I had a leak and I was very worried about it. They came right away. They explained different options, prices and they did a great job. They even dried the floor for me very impressed and thankful. A plus.
Have been using Ballard for years. Plumbing, and ac/heat. They are always professional polite on time and do t sell you stuff you don’t need.
I have never had a bad technician with this service. They are polite, easy to work with, and very good at their jobs. 10 out 10 recommend
Frank came out early gave me a quick assessment reasonably priced and repaired the leak in no time. Will call Ballard for my plumbing problems.
All of the Ballard technicians, from the AC guys to the plumbing crew, are all professional and do a great job explaining what they are doing and why. They are also transparent with pricing so there are no surprises when the bill arrives.
Manuel was great.
Angel was very knowledgeable of my heating system.
Daniel was very helpful, informative and kind. Gave me all the recommendations I needed.never had any doubt about him knowing his job. Will be recommending him to all family members and friends!
Jordan did a great job finding our leak and installing a new PRV valve.
Our front yard faucet was dripping. Vincent, did the work, quickly, CLEAN, very polite. All our work thru Ballards has been quality work. All thier workers have been friendly, very clean, respectful, always on time and very thorough. Highly recommend them.
Jason was great! He quickly identified the leak problem and recommended what needed to be done. He did the repair efficiently and professionally. He made us aware of potential problems under the floor due to the leaky hose. We are very pleased with his work and overall honesty as to what needed to be done. Thank you.
Technician was prompt, knowledgeable and friendly and found and fixed the problem quickly.
James was able to rule out whether or not I had a foundation leak issue pretty quickly. This was quite a relief because of the potential expense. He pointed out the signs and symptoms of foundation leaks as well. All in all, I was very satisfied with the service I received.
Very professional and helpful. Quick and easy.
Unable to determine source of moisture
Amazing job. Where others failed to detect the actual issue he did within a short period of time. Provided a great solution and service to support.
Plumbing repair
Very knowledgeable, proactive and helpful. Made a to-do list with chronological order to complete. He took the time to crawl under home and videotape problems. Inspected gas lines and detected leaks; he was EXCEPTIONAL. It was obvious that he knew what he was doing and knew it well enough to teach it.
Ballard is the best. We have used them for years and I can’t say enough good things about them. They get the job done, they get it done right and they have excellent customer service. I have never had a problem with them and they come right away. I highly recommend them for all services that they provide.
I can't give Manuel from Ballard plumbing enough stars for his very professional diagnosis and work on our leaking shower. He is very honest, polite, patient and professional and transparent. No other plumber have we ever encountered had such professionalism!
Water heater repair
Great techs fast and get the job done right the 1st time . Lou Barraza
Worked to get my needs met. Showed me every move and explained the entire job. Great personality.
Great service. Very knowledgeable!
Ballard is super efficient in everything they do. They arrive promptly and get the job done in a very friendly manner. I have used their service for years and never been disappointed.
Erick is a great service technician. Fast, quality service. Ballard plumbing is my go to service when it comes to plumbing!
I have used Ballard for a few years now. They have always been professional, respectful, on time, and dedicated to their customers. They are helpful and explain why an issue is happening and they provide multiple ways to address the issue. When they installed my hvac system they were quick, and were willing to work…
Always have had good service. Been using them for over 20 years.
Our plummer, Manual, fixed a leak. He was professional and friendly. He took the time to answer my questions, explaining different options. I was 100% satisfied with his work.
Jordan efficiently installed a new faucet for us which required removal and reinstallation of the garbage disposal. He was gracious and thorough.
Thank you Manny for the repair you did and informing me of each step. Ballard Plumbing is my choice for reliable service.
As usual we had excellent care with Ballard’s. Jordan upheld the great tradition of knowledge and service as he replaced a faucet and repaired a faulty pipe under the sink. In addition he is professional.
Matt was great! He was neat and on time. We added a 2nd task so he came again. On time, professional, clean work area, respecting our home. He checked out what needed to be done and when we noted another problem that was not taken care of adequately in the past, he immediately remedied that problem. Pipe hammer…
So grateful to have contacted and received an immediate response from Ballard Plumbing for an emergency broken water main over the weekend. We were given a time frame of when a technician would show up, which he did. Erik did a survey of the area, gave us a quote, and was able to start the job immediately. Even for…
Jordan came to help us with our water heater drain valve which was leaking. He was on time, efficient, professional and fairly priced. Friendly and knew what he was doing. The repair left the valve better than the original condition it came in. I definitely would use this company again.
We have used Ballard for years!
Erich and Elijah found the problem, fixed it and overall, did a great job! I'm very pleased 😀
Erick arrived promptly at 8:00 AM this morning. We thought it there was a leak in the main water line. It certainly was! Erick found the exact spot where the leak was. He installed couplings with sections of new pipe. We appreciated his work and cleaning up after. Thank you Ballard Plumbing.
Honest, informative. Knowledgeable about the products and service. Thanks for all your help.
Erick did a fantastic job! Very professional and thorough. Thanks so much!
I have used Ballard for years. Manual actually did a nearby repair years ago. This repair required both AC by Ryan and plumbing by Manuel. Always professional and easy to work with. I’m by so glad the repair is done.
Manual He was very professional when out of his way to make sure the job was done right I would recommend him every time he serviced my house once before He's a real good employee He gets 10 stars Thank you manual for your excellent service
These guys were great. Came on time, ultra fast and efficient repairs. Would highly recommend!
Victor was on time and repaired the faucet and left the area neat. I am very satisfied with the service.
I always call Ballard. Every person that comes out is really nice. Erick came out today with another guy I didn’t get the name of. Both were very nice, answered all of my questions, and didn’t even think twice about getting under my house to track down a weird smell. The price is always reasonable. I’m never scared…
Randy did an excellent job and was very professional.
Very knowledgeable, honest, great advice, friendly-personable; will use Ballard for future projects as they are trustworthy and reliable!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |