How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBallard Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 2,665 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ballard Plumbing Heating & Air Conditioning for 8 kinds of job.
Ballard Plumbing Heating & Air Conditioning for plumbing pipe repair
Clear ✕All 198 Google reviews tagged “Plumbing pipe repair”
Very quick service in a time of need! Very friendly, & listened well to our concerns
He did a beautiful job. He was very respectful and very polite. He answered all our questions and concerns. He cleaned his mess and showed me when he was done how the faucets worked. I would recommend him to anyone who was in need to of plumbing.
Did the plumbing check up, the tech was very friendly and helpful. Would def recommend
Rene did a phenomenal job in helping us re-pipe our entire house, which was built in the 1920s! From start to finish, he was always available to answer any questions, he made sure the team was aware of our needs and made the process very easy. We’ve used Ballards for several big jobs now and they have the best team. Thanks again Rene and Matthew!
Kitchen faucet replacement and leak under kitchen sink. Darryl VanDyke was very professional and courteous. Excellent job.
Had A/C and heater system checked fir any flaws or possible issues.
We have been using Ballard for more than 30 years for all our HVAC and plumbing. Darryl was amazing and pleasant to have in our home. I would recommend Ballard and especially Darryl for any of your needs that Ballard Services provide.
Professional and courteous technician. On time arrival and affordable pricing. Darryl is amazing. Not our first experience with him. He always remembers us. The "best" plumber ever. Worked diligently & left the work area clean.
Manuel was very helpful. He explained the repair process, and sent pictures I appreciate his throughness and transparency.
This was our first experience with Ballard Plumbing and all of the team members that we came in contact with (Sergio, Rene, Anthony and Jordan) were professional, friendly/courteous, neat, and respectful of our house. We live in an older home, almost 100 years. Even though we have improved or replaced a lot of the…
Darryl did a great job replacing my Dual chamber pressure regulator. Gave a couple options on what could be done and explained the process and got it done. Very professional.
Great service. Very courteous and willing to answer questions and explain any work done.
Great Service
Way over priced quote. Did not have the work done. I refuse to pay $100 for parts and $800 for one hour of labor. The quote was insulting and may quit being a long time customer. NO break on being a long time customer for more than 30 years.
Matt was very great and professional. He completed the work in a timely manner and answered any questions we had.
Anthony did great job for installing my tankless water heater and fixing my kitchen sink water leaking and clogging. He is very professional and very clean. Thank you Anthony!
Matt was awesome. Did a thorough inspection and went over everything with us. No pressure as he explained what was good and what we could improve. Did an outstanding job with the work. As always with Ballard, love their professionalism, integrity, knowledge and quality work.
Ballard has been our plumber for almost 14 years! This time they replaced our water heater. Darryl was an amazing plumber! He assessed and tried several different things to fix it before recommending a replacement. He did a great job! He was quick and we were grateful he was able to get it all done on a Saturday.
Sergio did a great job of fixing our plumbing leak and replacing the copper tubing and water valve to our refrigerator.
Sergio and Andre were excellent. They are knowledgeable, and patiently explained the plumbing issues and repiping needed. I would recommend them highly
Jordan came and found out the problem and gave me a quote. Outstanding services.
Manny Vasquez always does great plumbing work and ably assisted by Noah. Close to 25 years as a Ballard customer!
Excellent job! Above and beyond. I’m extremely pleased with Manny’s work ☺️
Ballard is always our 1st choice for any HVAC/plumbing issues we may have. Quality, honesty, value and a 100% guarantee makes them our go-to choice!
Very courteous knowledgeable in n out in less than an hour.
Today, Anthony from Ballard Plumbing serviced my home for water heater maintenance and performed a plumbing inspection. He was very professional, on time, and not trying to sell us on anything. Anthony discovered our newer water heater was installed improperly and showed me some concerning details. He fixed the…
Daniel C. Is a great tech . He's very kind & professional. Daniel reviewed my home for improvements & efficacy without overwhelming me. Got the derails & easy to understand. Ballard's has been a great company to do business with for over the 40+ years. They've done so many projects at my home.
Darryl from the San Bernardino location rocks and helped us out with our toilet problem! Thank you!
The job that was done was excellent, he stated that the job would be completed between 2-4 pm,, which it was completed at 2:30 pm. He was very professional in conducting his job.
I am thankful for the great work that Darryl was able to complete on such short notice! He was able to diagnose and explain the issue easily. I will be going back to Ballard in the future.
Jordan was very professional and the cost was fair.
I have use Ballard for many years. And they have always responded quickly and done an excellent job. I had an outdoor leak and Ballard sent Jordan Cross out within a half hour to check on it. Which he then had my problem fixed in a short amount of time.
The folks at Ballard Plumbing always do a fantastic job. Knowledgeable and offer amazing service for the value been using them for years and wouldn't go any other place with our heating and air or plumbing needs.
Darryl with Ballard did an excellent job. Very professional and communicative. Would highly recommend their services.
Manual patient, explained things Really knowledgeable and did excellent work!
Sergio did a thorough job in making sure my shower was completed and free from leaks.
Overall, a good experience! Armando was my tech. He was helpful and professional in his work ethic. He also completed the work of replacing my bathroom faucet, valves and hardware in a very timely manner. Thank Ballard for being flexible on the final price and for your service.
Sergio arrived on time, acted in a professional manner, and was timely and effective in his approach to our plumbing issue. We appreciate his service and would definitely do business with Ballard again in the future. If possible request for Sergio to service us again. Thank you!
Joe and Noah were professional and proficient, courteous and well trained
He was fast, efficient and solved my problems. Darryl has a pleasant personality, I enjoyed talking with him.
Armando did a great job replacing a toilet for us. He was professional and friendly. I highly recommend him
Jordan was absolutely amazing, knowledge, honest and kind!!! Had a wonderful experience and will be a repeat customer!
Manuel is the consummate professional. He always does a great job and I would never go with another plumber. I have been using their services for 30 years and recommend them to people all the time.
Darryl VanDyke did a great job and we were pleased with the finished work.
Repair of a pinhole leak in our hot water manifold inside a wall. They were on time, explained what they were doing and completed the repair quickly. They were friendly and conscientious, and left the place as clean as they found it. A job well done.
I have used Ballard for all my plumbing and heating needs for years. They are honest, professional, and affordable.
Armando did excellent work and answered all of questions for preventative maintenance, moving forward.
Friendly and professionally service
Eddie was detailed and explained everything going on with project until The end...another great job from Ballard Plumbing
Jordan was on time, polite and knowledgeable about what he's doing. He diagnosed and fixed a leaking pipe super fast and easy. I highly recommend Ballard PH&AC and they will be my first call again if need be.
Very prompt courteous professional service
Our service tech was Armando Contreras. He was great! He came right away and completed the job right away. He also showed us the results, explained what was done.
Had plumbing done I should’ve received a summary before hand before I approved work. I feel the things that were discussed. Was not understood on what I wanted I wish I would’ve received the summary of the work before hand I feel maybe there was a miscommunication and I thought I would be getting another drain for…
Eddie was very professional . Explained what he would do for the repair. Works very clean and carefully. Very professional.
Eddie was great! Showed up quickly. Explained options for new equipment and quickly installed. The reason why Ballard is my go to for plumbing!
Darryl was courteous, an expert technician and eager to help us solve our plumbing issue. He worked quickly and efficiently, going the extra mile to meet our demands. Call for him, if possible. You won’t be disappointed.
Was available early, explained process and pricing. Fixed the problem quickly overall excellent service.
Awesome! Recommend them to everyone.
Darryl Van Dyke was friendly and explained the problem. He repaired it in reasonable time. Would use again and recommend this service.
My experience was very good-thanks to Dalyn Gates. He was very professional, patient and polite to name a few great qualities. I was overwhelmed by the cost of the job, but knew it had to be done. Dalyn explained the problem and the repairs very well, but because I was unsure of my financials, Dalyn gave me the…
Kalvin and his crew did an excellent job replacing the supply line and cleanup; the yard looks like they were never here ! Thanks for quick service.
Outstanding service from Daniel the technician who did the repair on my hvac system
This is the 2nd time I have used them. 5 stars all the way!
I had the pleasure of meeting Eddie today one of Ballard's Techicians. Eddie was extremely knowledgeable in his work and helped answer all my questions & concerns in a very patient & professional manner. I was extremely pleased with the overall experience & will be calling on Eddie specifically to meet all of our…
He was professional and informative. I
Ballard's plumbers are always helpful, polite, friendly, and professional.
After being recommended by 2 friends, we had Ballard service our A/C last Spring. Now in the hottest summer ever, we began hearing disturbing sounds from the system and had a tech , Angel, come out today. He was friendly, efficient and after examining and tweaking the system he did not hustle us for unneeded…
Ballards did an awesome job, needed some plumbing done, and as usual the work was completed timely, and efficient and the plumber Dalyn was super helpful, friendly, and explained everything in detail. Thank you.
This company is professional, and knows what they're doing! I should know I run a rental business. Their prices are good, and I highly recommend them. I recommend this company!recommend this company
Jordan was on time, got right to work, had the part on his truck, and completed the shower repair very quickly. He was courteous and explained the steps to complete the repair and gave was pleasant throughout the time in our house. I appreciate his congeniality, efficiency, and knowledge. I will be calling on him…
Have been a Ballard's customer since 1977. There service is the best. I have tried other plumbing services looking for cheaper service and always end up paying more because they don't do a good job. Ballard's is not a guessing service. They know their job. They only come once to do the job.
I am a repeat customer of Ballard’s. Why? Because they are reliable, responsive, and they know what they’re doing. The technician today came out and quickly assessed what needed to be done. Quoted me the charges and was able to get the work done today which involved replacing old galvanized, bath and shower plumbing…
Jordan from Ballard plumbing was an excellent professional representative who diagnosed our problem and offered several resolutions to the problem. Within 2 days our house was completing repiped and our walls were patched and we could resume our with our household functions. Everything was explained and done to our satisfaction.
Excellent service and quality.
I have been extremely satisfied over many years with Ballard's plumbing, heating, and air conditioning services. Outstanding service in every way. Really care about the customer and the customer's needs. High quality products. Trustworthy.
Good communication. I cannot comment on pricing. I don’t know what prices are for repiping an entire house these days. Other companies did not bother to respond. I am happy Ballard did. Walls were repaired beautifully. Workers respectful of us and our home. We are very happy with the time it took for the repairs.…
Very efficient, great customer service 😁
Ballard plumbing did an outstanding job for me. I have used their company for years and they have always done excellent work for me. I used them today to replace a pressure regulator that was 65 years old. Jordan and his helper Martin showed up on time and did an amazing job replacing the regulator re-plumbing the…
I highly recommend Ballard and, in particular, Ryan (for heating) and Cody (for plumbing). Both were knowledgeable, courteous, friendly, and professional ... and patiently answered all of my questions. If you have any heating, plumbing, or other needs, please make certain you call Ballard first.
Ballard is who im calling from now on
Today Jordan came to look at our water heater that wasn’t heating. He was professional, fast and courteous. Every time we have had any plumbing issue Ballard’s has been there for us. Frank provided great service. He analyzed what needed to be done, gave an accurate estimate, got the new valves and completed to job…
I have used Ballard's since the 1970s. I always feel they are professional and honest, keeping me apprised of repair progress and any issues.
My technician was very knowledgeable about his job and very professional and completed in a timely manner
Replaced worn out garbage disposal and installed new faucet/soap dispenser. Repaired toilet fill valve timely and professionally.
Arrived on time, ongoing clear communication throughout entire process, pricing appropriate for high level of service, did it right
I like Daniel. He knows his stuff. There was another gentleman with Daniel this time and they both did a good job. Thanks again.
Very fast response, same day service, Robert fixed my plumbing issue he went above and beyond
We have had Ballard's as our Go To for years concerning any plumbing issues. Our house is old and the original plumbing fixtures to our shower had started leaking. Manual used his expertise to access the problem and install all new plumbing. The finished product was clean and ready to use in no time. Definitely…
I had a leak and I was very worried about it. They came right away. They explained different options, prices and they did a great job. They even dried the floor for me very impressed and thankful. A plus.
Have been using Ballard for years. Plumbing, and ac/heat. They are always professional polite on time and do t sell you stuff you don’t need.
I have never had a bad technician with this service. They are polite, easy to work with, and very good at their jobs. 10 out 10 recommend
We have used Ballard for a few years since buying our house and my parents used them for years. They are fantastic! Easy to schedule appointments, professional and helpful. We bought a new ac unit and got it installed though them, they have fixed plumbing issues we’ve had, and they cleaned out our dryer air…
Frank came out early gave me a quick assessment reasonably priced and repaired the leak in no time. Will call Ballard for my plumbing problems.
All of the Ballard technicians, from the AC guys to the plumbing crew, are all professional and do a great job explaining what they are doing and why. They are also transparent with pricing so there are no surprises when the bill arrives.
Our front yard faucet was dripping. Vincent, did the work, quickly, CLEAN, very polite. All our work thru Ballards has been quality work. All thier workers have been friendly, very clean, respectful, always on time and very thorough. Highly recommend them.
Their technician Jason showed up before the time they promised. Got to work on a problem I had in my bathroom He took care of it. Even though there was a pipe he had a lot of trouble with. He stayed with it until he got it done, I appreciate Jason the service was excellent! What are the names of? I have a company I…
Quick service. Technician was able to fix all my issues and company had a same day appointment available. Plumber was professional and explained all the repairs he completed.
Frank came out on Monday and fixed the leak under my bathroom sink. He was very polite and friendly. We talked about some other issues I had with the plumbing and he’s here again (Wednesday). Getting me all fixed up. Super nice guy and communicates well and is keeping me informed of his progress.
Technician was very knowledgeable, polite and gave clear information. They were very efficient and fast.
Helped install new toilet and fixed gas leak. Highly recommended - great to work with. I appreciate Manny helping me with the nuances of an old home with answering questions and showing me the health of my plumbing. Thank you!
Always very professional and helpful over the phone. Technician was great and fixed our problem.
I called Ballard Plumbing for badly leaking bathroom pipes. They came out the same day. Robert explained everything before he fixed the issue. He was thorough and professional and gave me advice on preventative measures. Pricing is very reasonable. I highly recommend Ballard Plumbing.
Called on a Monday afternoon and they were able to come out within half an hour. Elijah was very courteous and friendly. He did a quick and professional job with our kitchen clean out. Gave a great price for the job done. Never go wrong with Ballard. 2nd review, 4-28-23: Water heater was leaking and making noise,…
Fast, professional, good service
Robert of Ballard showed up on time and was quick and precise in diagnosing and repairing hot water pressure on my kitchen sink’s faucet. He recommended whole water purification system. The charges were very reasonable and less than what the handiman quacks are charging. I highly recommend Ballard for HVAC,…
Came out immediately, very friendly, knew what he was doing. Explained everything he did, was quick and efficient. I would recommend them to everyone..
I recently had the pleasure of hiring Manuel, a plumber from Ballard Plumbing Heating & Air Conditioning, and I must say, I was thoroughly impressed with his professionalism, class, and expertise. Manuel went above and beyond to not only fix my sewer problems, but also to help me save money in the process. From the…
Amazing job. Where others failed to detect the actual issue he did within a short period of time. Provided a great solution and service to support.
Erick was professional and educated us about our plumbing. He was respectful of our property and we felt he was very knowledgeable! Thank you!!
Very knowledgeable, proactive and helpful. Made a to-do list with chronological order to complete. He took the time to crawl under home and videotape problems. Inspected gas lines and detected leaks; he was EXCEPTIONAL. It was obvious that he knew what he was doing and knew it well enough to teach it.
Excellent service ..previously I had my ac/heat system replaced by them..The employees are efficient,polite, proffesional.. This time I had a pipe leaking at bottom of toliet.. Elijah had a new pipe on in 15 min..very polite and proffesional... A little pricey $245.00 My appt. time quoted was between 1 and…
Victor M. Was very knowledgeable in all areas and was very helpful to us. Thanks 😊
Ballard Plumbing responded quickly and fixed the problem. The price was reasonable and I was very happy with their service. I will definetly use them again!
Ballard is the best. We have used them for years and I can’t say enough good things about them. They get the job done, they get it done right and they have excellent customer service. I have never had a problem with them and they come right away. I highly recommend them for all services that they provide.
I can't give Manuel from Ballard plumbing enough stars for his very professional diagnosis and work on our leaking shower. He is very honest, polite, patient and professional and transparent. No other plumber have we ever encountered had such professionalism!
Amazing will use them again
Extremely professional, prompt with service. Best plumbing company I have ever used. I would highly recommend them to any person looking for a plumbing company.
Competitive pricing for fast, high quality, and excellent customer service. The technicians were friendly and informative and communicated throughout the process.
Elijah did a great job. Thorough, well done. He kept me informed of progress. I had a great experience.
Tech phoned ahead to confirm appt, then came right on time. Needed new water heater in our church kitchen. New unit was on-hand in shop & installed immediately. Good explanation of technical issues; friendly & professional; cleaned up site, double-checked work. Ballard is our go-to plumber!
Fix leaking sink and tub
Erick did a great job. He even put the front panel back on my washing machine as an extra good deed. Thanx.
Erick is a great service technician. Fast, quality service. Ballard plumbing is my go to service when it comes to plumbing!
Always have had good service. Been using them for over 20 years.
Erick did a great job....
Erik from Ballard was punctual and efficient. I highly recommend this service!
The service was done promptly and professionally.
Totally informative and a great help super professional and extremely knowledgeable
I had no hot water and a leak coming from the area of the water heater. I had a leak at my water heater. I thought for sure I’d need a new tank and was dreading the cost. But Erick came out, fixed a leak on a pipe and turned on the pilot light which had gone out. Everything has been fine since. Very happy not to have needed a new hot water heater.
Always does a good job. Have used them three times now. Always positive experience
Technician was very knowledgeable, professional, and did a great job! Thank you!
I called them out for a water leak. They came out the same day and I was very happy with the service and the honesty of the repair. Tech was professional and prepared to complete the repair.
We were experiencing air-conditioning issues Ballard plumbing responded right away. They also took care of any parts under warranty on a previous install back in 2018.Ballard Plumbing is our go to plumbing company
Called at 8AM, came after 20 minutes. Finished everything in 25 minutes. Manuel is a good and honest tech, informed me there could be extra cost if there is a clog, but ended up there isn't. I am charged fairly. Job well done! Thanks!
Great company! Recommend!
Thank you Manny for the repair you did and informing me of each step. Ballard Plumbing is my choice for reliable service.
As usual we had excellent care with Ballard’s. Jordan upheld the great tradition of knowledge and service as he replaced a faucet and repaired a faulty pipe under the sink. In addition he is professional.
would recommend Ballard, I called and they were ready to send someone out same day, I choose next, our technician was professional, respectful and knowledgeable. Very happy with his work.
Elijah was polite and professional. Got the job done quickly and solve all issues.
Manuel (Manny) at Ballard is amazing. I can’t thank him enough. Our family trusts him and he is honest and hard working. He’s the reason we continue to use Ballard for all our plumbing needs. Thank you Ballard and thank you Manny for always taking care of us.
Erick arrived promptly at 8:00 AM this morning. We thought it there was a leak in the main water line. It certainly was! Erick found the exact spot where the leak was. He installed couplings with sections of new pipe. We appreciated his work and cleaning up after. Thank you Ballard Plumbing.
I have used Ballard for years. Manual actually did a nearby repair years ago. This repair required both AC by Ryan and plumbing by Manuel. Always professional and easy to work with. I’m by so glad the repair is done.
These guys were great. Came on time, ultra fast and efficient repairs. Would highly recommend!
Very courteous, friendly and professional all the time.
Have used Ballard many times and I have been very satisfied.
I always call Ballard. Every person that comes out is really nice. Erick came out today with another guy I didn’t get the name of. Both were very nice, answered all of my questions, and didn’t even think twice about getting under my house to track down a weird smell. The price is always reasonable. I’m never scared…
Victor was very professional, explained every different ways to repair our wall mount faucet pipes if any complications. Very up front. Clean and careful at the time of working. Very satisfied HIGHLY RECOMMENDED 🤗
Thanks Manny for taking care of my dad’s installation of the toilets and the other services you provided. You were very professional with the estimate and came back to do an excellent job! I would recommend Ballard Plumbing to my family and friends. I will also call when I need other services in my home. Thanks again Manny!
Showed up on time, explained the process and did a great job. Will use again.
They arrived to help a leak within 35 minutes and promptly assessed the leak and damage. Nobody wants to fork out money for a busted pipe, but life is what it is and Randy was professional and down to earth with getting the repair fixed.
COutstanding byan
Erick from Ballard’s Plumbing came out the same day that I called for service. He gave notice that he was on his way and showed up on time. He was very professional and efficient. He took care of the urgent plumbing drain issues perfectly. I also wanted some enhancements made on property. We went over those items…
Great service
Justin was on time, assessed my problem, determined what it would take to fix. He did a great job. Had to saw my old pipe, cleaned up after. Very personable and pleasant. Justin is a definite asset to Ballard's.
The entire experience from calling in to schedule and thru the completion of the job was PERFECT!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 327 | $19–$176 |
| HVAC system repair | 232 | $83–$1.2k |
| Plumbing pipe repair | 197 | $317–$1.2k |
| A/C system maintenance | 136 | $27–$529 |
| Plumbing leak detection | 132 | $122–$593 |
| Installation | 130 | $680–$1.6k |
| Drain cleaning | 113 | $57–$655 |
| A/C system repair | 68 | $202–$998 |
