Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts

Experts Reviews · Company report
Banko Overhead Doors, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%94+13.3Replies to reviews 7%97+6.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Banko Overhead Doors, LLC

St. Pete Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 3,938 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Banko Overhead Doors, LLC is better than 91% of garage door repair services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Banko Overhead Doors, LLC is better than 88% of garage door repair services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Banko Overhead Doors, LLC is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Banko Overhead Doors, LLC is better than 94% of garage door repair services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Banko Overhead Doors, LLC is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Banko Overhead Doors, LLC is better than 97% of garage door repair services.A
97

Reviews for your job

Customers hired Banko Overhead Doors, LLC for 4 kinds of job.

Banko Overhead Doors, LLC for customer support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.181
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Customer support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 181 Google reviews tagged “Customer support” · showing 20

LarryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 minutes ago★★★★★

I sought several estimates and read hundreds of reviews. This is the door company I would choose again and again. They did a wonderful job installing my new construction door and it looks amazing

Reasonable priceGarage door consultationCustomer support
Jose12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★

Penny at the office was great, she provided a quick over the phone estimate necessary for me to make a decision. The service call took no time. The technician, James, was very respectful and helpful and performed the job super fast. Tested the unit and provided information regarding our weather stripping…

Reasonable priceCustomer supportGeneral repairs & installation
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Customer support was friendly, knowledgeable and helpful.

Not sureCustomer support
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

All associates were professional and made the whole experience very enjoyable. Thanks for all your help.

Great priceCustomer supportGeneral repairs & installation
RosieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with Banko! They fixed my garage door and explained the entire process clearly. Everyone was professional, friendly, and helpful from beginning to end. I really appreciated them taking the time to explain what needed to be done and answer my questions. Highly recommend!

Garage door consultationCustomer supportGeneral repairs & installation
Douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Prompt service call with a friendly and competent technician.

Reasonable priceCustomer support
Darysol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Was very efficient knew what he was doing quick and very knowledgeable of his job. This is a technician that has been here before, and I won’t hesitate at all to heave him here over and over as my technician for my yearly service.

Great priceGarage door consultationCustomer supportGeneral repairs & installation
Gino8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great tech, great customer service, great price. I was pleased from the first phone call to the moment that Adam left the house. The repair was surprisingly affordable even though it wasn’t under warranty.

Great priceCustomer supportGeneral repairs & installation
Sandip9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Responsive, courteous and fast service!

Customer support
Hector7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fast and excellent service

Reasonable priceCustomer supportGeneral repairs & installation
Rich10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent customer service!!!

Not sureCustomer support
Chaundra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dave's customer service, patience and professionalism exceeded our expectations. His explanation of the service being provided calmed my spirit. He also changed our garage light bulb and put the cover on our garage lights. EXCELLENT TECHNICIAN!

Great priceGarage door consultationCustomer support
tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had great service from Banko Overhead Doors. They fixed a problem that another company created.Jim was excellent in finding and fixing the problem. In the future I’m calling Banko!

Great priceGarage door consultationCustomer supportGeneral repairs & installation
geraldine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent service and knowledgeable employees.

Reasonable priceCustomer supportGeneral repairs & installation
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Cable broke on one side of door with car trapped in. Contacted Banko and they had a repair person on site by 3:15. Mark was excellent. Determined what needed done and fixed it without any issues. Banko installed the door and I will always call them before anyone else.

Great priceCustomer support
AngelaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thomas was great! Very knowledgeable! Will definitely use them again if needed!

Reasonable priceCustomer supportGeneral repairs & installation
Jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Paul was excellent. Every time I use Banko they’re always prompt, professional and courteous

Reasonable priceCustomer support
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were helpful after Hurricane Helene. It's a good door.

Reasonable priceGarage door consultationCustomer support
DonaldLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easy to get help for my garage door. Secretary was great. Very helpful and courteous.

Not sureCustomer support
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Customer service rep was professional & got my appt scheduled for next day service.

Not sureCustomer support

Show more customer support reviews (161 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation663—
Garage door consultation313—
Customer support181—
Garage door design9—

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