How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%94+13.3Replies to reviews 7%97+6.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBanko Overhead Doors, LLC
St. Pete Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 3,938 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Banko Overhead Doors, LLC for 4 kinds of job.
Banko Overhead Doors, LLC for customer support
Clear ✕All 181 Google reviews tagged “Customer support” · showing 40
I sought several estimates and read hundreds of reviews. This is the door company I would choose again and again. They did a wonderful job installing my new construction door and it looks amazing
Penny at the office was great, she provided a quick over the phone estimate necessary for me to make a decision. The service call took no time. The technician, James, was very respectful and helpful and performed the job super fast. Tested the unit and provided information regarding our weather stripping…
Customer support was friendly, knowledgeable and helpful.
All associates were professional and made the whole experience very enjoyable. Thanks for all your help.
I had a great experience with Banko! They fixed my garage door and explained the entire process clearly. Everyone was professional, friendly, and helpful from beginning to end. I really appreciated them taking the time to explain what needed to be done and answer my questions. Highly recommend!
Prompt service call with a friendly and competent technician.
Was very efficient knew what he was doing quick and very knowledgeable of his job. This is a technician that has been here before, and I won’t hesitate at all to heave him here over and over as my technician for my yearly service.
Great tech, great customer service, great price. I was pleased from the first phone call to the moment that Adam left the house. The repair was surprisingly affordable even though it wasn’t under warranty.
Responsive, courteous and fast service!
Fast and excellent service
Excellent customer service!!!
Dave's customer service, patience and professionalism exceeded our expectations. His explanation of the service being provided calmed my spirit. He also changed our garage light bulb and put the cover on our garage lights. EXCELLENT TECHNICIAN!
Had great service from Banko Overhead Doors. They fixed a problem that another company created.Jim was excellent in finding and fixing the problem. In the future I’m calling Banko!
Excellent service and knowledgeable employees.
Cable broke on one side of door with car trapped in. Contacted Banko and they had a repair person on site by 3:15. Mark was excellent. Determined what needed done and fixed it without any issues. Banko installed the door and I will always call them before anyone else.
Thomas was great! Very knowledgeable! Will definitely use them again if needed!
Paul was excellent. Every time I use Banko they’re always prompt, professional and courteous
They were helpful after Hurricane Helene. It's a good door.
Easy to get help for my garage door. Secretary was great. Very helpful and courteous.
Customer service rep was professional & got my appt scheduled for next day service.
Was able to get two of my garages scheduled without any issue . Highly recommend Banko for all your garage needs.
Great experience. Super helpful.
Eli was very professional and technicality brilliant. He showed me a belt that was damaged. He said it could last awhile and didn’t try to upsell me at all. I ended up replacing it after all. He is an asset to the company and should be valued as such.
Excellent response time - same morning that my spring broke they were out within an hour! They were so great and the technician was a 30 year veteran of working on doors and his expertise was extremely comforting. Thank you SO MUCH for the GREAT TEAMWORK!
The installer arrived on time, and completed the installation flawlessly.
Had a spring replaced. Jim adjusted the door and had to come back the next morning to readjust.
Banko did an excellent job and didn’t over sell or over price
Outstanding, rep took the time to show me how he fixed all the codes in cars and keypad & all are working just fine now.
Service call was good.
New springs and rollers - technicians very clean, prompt and knowledgeable
Had maintenance done on our garage doors. Service tech was excellent, did an outstanding job. Both doors are working very well. Would highly recommend Banko Overhead Doors
Thomas came out and did a very thorough maintenance on our doors. He was fast, personable, professional, and did a great job answering my questions and reviewing the condition of the doors since they fixed them a few years ago. Highly recommend (especially Thomas)
Technician was professional, friendly and arrived within the specified timeline. He explained what he did during the maintenance and answered my questions.
This is the only garage door in Tampa for me! Top notch people and service!
I needed emergency repairs and Banko fixed the issue in less than 24 hours. Not only did Thomas B. quickly make all the needed repairs but he was very knowledgeable making sure I understood how I could extend the life of the product with proper maintenance.
I had a great experience with Banko Overhead Doors! I first spoke with a customer service representative named Zachary, and he was fantastic. He was kind, professional, knowledgeable, and made the entire scheduling process incredibly easy. He was even able to schedule a technician to come out in less than 24 hours.…
Great customer service!
My customers service experience was very informative and overall a pleasant experience , furthermore he was clear and concise of the warranty process aswell.
I was very pleased with Banko's tech. He explained the source of the problem and how to solve it. He also answered all my questions. The tech proceeded to fix the problem quickly.
Angelo was just great. Everything was perfect. Banko service is so good.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 663 | — |
| Garage door consultation | 313 | — |
| Customer support | 181 | — |
| Garage door design | 9 | — |