Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Banner Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%66+23.1Reliability 15%70+10.5Craft & service 20%5+1Value 10%64+6.4Momentum 8%99+7.9Track record 7%77+5.4Accountability 5%7+0.4Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Banner Pest Control

Methuen, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 4.6★ from 154 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Banner Pest Control is better than 66% of bed bug exterminators.B
66
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Banner Pest Control is better than 70% of bed bug exterminators.B
70
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Banner Pest Control is better than 5% of bed bug exterminators.F
5
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Banner Pest Control is better than 64% of bed bug exterminators.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Banner Pest Control is better than 99% of bed bug exterminators.A
99
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Banner Pest Control is better than 77% of bed bug exterminators.B
77
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Banner Pest Control is better than 7% of bed bug exterminators.F
7

Reviews for your job

Customers hired Banner Pest Control for 6 kinds of job.

Banner Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).1.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323

All 1 Google reviews tagged “Cockroach extermination”

MilagrosLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

When I first meet him , he was professional and knowledgeable . I Paid for his service and THEN when follow up in receiving the agreed upon services… he inconsistently response to calls, emails and text. At this point not able to get a hold of him ..Very disappointing

Cockroach exterminationRodent extermination− Responsiveness

Price

$282+160% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination26$86–$323
Rodent extermination22$88–$371
Bee extermination5$214–$426
Ant extermination5$56–$246
General pest inspection5$63–$124
Bug & insect extermination2$73–$133

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