BED BUG EXTERMINATORS · METHUEN, MA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%50+7.5Craft & service 20%41+8.2Value 10%67+6.7Momentum 8%98+7.8Track record 7%84+5.9Accountability 5%9+0.5Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%50+7.5Craft & service 20%41+8.2Value 10%67+6.7Momentum 8%98+7.8Track record 7%84+5.9Accountability 5%9+0.5Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCOREBanner Pest Control
Better than 45% of bed bug exterminators · #16 of 29
4.6★154 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Banner Pest Control for mosquito extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Mosquito extermination”
★★★★★ Don · 3 years ago
About 1 year ago I hired them to treat a mouse problem. Rick showed up and he seemed like a nice guy. He treated the pest problem in different way until we found what worked. I then this past season expanded to the outdoors to treat mosquitos and insects. Since he treated for mosquitos we can now go outside at night…
Hornet & wasp exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Banner, grey = bed bug exterminators average
Rating over time
Price
$282+194% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Great price 36%Reasonable 64%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%50+7.5Craft & service 20%41+8.2Value 10%67+6.7Momentum 8%98+7.8Track record 7%84+5.9Accountability 5%9+0.5Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
36
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
50
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
41
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
67
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
98
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+37 / −0
Professionalism
+37 / −1
Responsiveness
+38 / −4
Punctuality
+34 / −0
Value
+34 / −0
