Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
Customers consistently praise the punctuality, friendliness, and thoroughness of technicians who handle ants, rodents, and termites. Reviews highlight clear communication, rapid response times, and customized treatments that effectively resolve pest issues. One low-star review criticized missed appointments and vague scheduling, though the majority of feedback remains positive regarding service quality and professionalism.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
717 Google reviews we collected
Phrases our text analysis found in 652 written reviews
Price verdicts customers left with their Google review
Middle half of what 74 customers paid ($81–$246) · gold mark = category median.
How often each topic comes up in the written reviews
We read 652 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Santino came by on such quick notice, was very friendly and efficient!”
“The technician sprayed for ants found a colony against foundation under my hose great job identifying”
“The gentleman that came was prompt and very friendly.”
“I had a great experience overall and would highly recommend them.”
“Found the problem in no time and explained next steps very clearly.”
“What really stood out was their attention to detail and genuine care for making sure they took care of the issue —not just temporarily fixed.”
“Maurice was knowledgeable in product services and explained what the issue was and provided a reasonable priced solution.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Banner Pest Services for 8 kinds of job. Pick one to see what they paid and said.
Super friendly and professional staff! They were responsive, provided timely feedback, and delivered excellent service. I had a great experience overall and would highly recommend them.
Excellent service. Very friendly an they really know how to handle anything having to do with pests
Alfonso Curtis is our weekly Banner Pest Control technician at the property that I am presently employed. Our complex has 15 building and 293 apartment units. Alfonso is professional, thorough and always has a positive manner. We appreciate him greatly at Highlands Point and hope that he is our Banner technician…
He was very knowledgeable about the kind of bug I observed and what they look for. And told me they would spray to reassure me and make sure they don’t come back.
renaldo did an amzing job. he walked us threw it and the process of it on how it works and was very friendly and really nice.
Michael Rodriguez was very friendly and professional, management should be proud of him.
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 76 | $103–$371 |
| General pest inspection | 71 | $56–$128 |
| Cockroach extermination | 54 | $81–$246 |
| Bug & insect extermination | 45 | $58–$128 |
| Ant extermination | 37 | $83–$246 |
| Termite extermination | 20 | $214–$426 |
| Spider extermination | 16 | $67–$159 |
| Hornet & wasp extermination | 14 | $93–$282 |
5.0 ★★★★★ 717 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
There were rodents at my house. The technician got rid of the scratching sound by putting stuff up to keep them out yeah yeah.
The technician sprayed for ants found a colony against foundation under my hose great job identifying
Ian very friendly and very thorough with his work. Thank you
Santino came by on such quick notice, was very friendly and efficient! Found the problem in no time and explained next steps very clearly. Thank you!!
We’re glad Santino could help so quickly! It’s wonderful to hear his efficiency, friendly attitude, and clear communication made the experience a positive one. Thank you for choosing Banner!
The gentleman that came was prompt and very friendly. He notified me of activity and took extra care. Thank you,
Thank you for the thoughtful feedback! We’re glad our technician was punctual, friendly, and attentive to the activity found during the visit. We appreciate you choosing Banner!
Alfonso always goes above and beyond to help me get the service I need. He is polite, respectful and very nice!
We love hearing this about Alfonso! It’s wonderful to know he consistently goes above and beyond to make sure you get the service you need. We truly appreciate your kind words and continued trust in Banner!
Nelson Melara, is been working for Our properties for a few years, and it’s been a really helpful person. He’s a really hard worker and he has a very good personality.
Nelson has been a great part of the team for years! We're glad his hard work, helpful attitude, and great personality continue to make a difference at your properties. Thank you for recognizing his dedication and continued service!
Was attentive and helpful
That's what we love to hear! Thank you for recognizing the care and helpfulness our team brings to every visit.
Super friendly and professional staff! They were responsive, provided timely feedback, and delivered excellent service. I had a great experience overall and would highly recommend them.
We're so glad you had a great experience! Thank you for recognizing our friendly team and recommending Banner!
Chris was great
Thanks for your support!
Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
