Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently highlight the facility's ability to handle difficult, nervous, or large animals with patience, often noting reasonable pricing and effective nail trimming services. Recurring themes include staff reassurance and successful grooming outcomes for pets that other groomers declined. However, low-star reviews cite instances of physical injury to animals without prior notification, significant appointment delays, and confusion regarding online booking systems.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
261 Google reviews we collected
Phrases our text analysis found in 213 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 213 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When looking for a place to take my nervous dog who had little to no experience with groomers I found this place, and what an amazing experience it was.”
“The absolute worst!”
“The people there were very nice and reassuring and the pricing was incredible.”
“They always do a great job and are reasonably priced.”
“I’m extremely critical when it comes to reviews and this place is a straight five stars!”
“Waste of time and do not recommend what so ever!”
“She freaks out with nail trimming but he keeps her calm and trims her nails lightening fast.”
“Prices are very reasonable and this is an owner who genuinely cares about our fur babies.”
“Robert answered the phone and was very clear about communicating all the answers to my questions, and what I could expect.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Bark & Purr Pet Grooming for 8 kinds of job. Pick one to see what they paid and said.
I’ve had only wonderful experiences each time I have brought my cat in to be shaved.
When looking for a place to take my nervous dog who had little to no experience with groomers I found this place, and what an amazing experience it was. The people there were very nice and reassuring and the pricing was incredible. My dog had some matting and was always reactive when I'd groomed her at home, but…
I’m extremely critical when it comes to reviews and this place is a straight five stars! I was nervous about taking my pup anywhere, as this would be his second visit. Came into the shop, pleasant to my eyes the owners love for dogs really shows through his eyes. He took down my notes and at the end it was a…
I have been bringing both dogs to this place for years. I would say for the price the grooming is not bad. The last 2 visits, have been absolutely horrific. My golden retrievers cut was choppy at best and my little malitpom was cut on his leg. I wasn't called when it happened but told when I picked him up. My…
I had my 2 pom/yorkie mix pups groomed here today for 1st time. Service was excellent and my pups look great. I'll definitely bring them back here.
They always take such good care of my fur baby. And she is always so beautiful after she is trim and cleaned up. Thank you so much.
| Job | Reviews | Category typical |
|---|---|---|
| Dog nail trimming | 9 | — |
| Dog anal gland expression | 7 | — |
| Dog grooming | 6 | — |
| Dog ear cleaning | 5 | — |
| Dog full service grooming | 5 | — |
| Dog bathing and blow dry | 4 | — |
| Cat grooming | 4 | — |
| Cat grooming and styling | 3 | — |
4.8 ★★★★★ 261 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve had only wonderful experiences each time I have brought my cat in to be shaved.
They are great on nail trims
When looking for a place to take my nervous dog who had little to no experience with groomers I found this place, and what an amazing experience it was. The people there were very nice and reassuring and the pricing was incredible. My dog had some matting and was always reactive when I'd groomed her at home, but when I came to pick her up they did an amazing job getting it all off and cleaning her up. Will definitely be returning!
I’m extremely critical when it comes to reviews and this place is a straight five stars! I was nervous about taking my pup anywhere, as this would be his second visit. Came into the shop, pleasant to my eyes the owners love for dogs really shows through his eyes. He took down my notes and at the end it was a flawless trip. I haven’t been this happy with an establishment for a while. Nice work!
I have been bringing both dogs to this place for years. I would say for the price the grooming is not bad. The last 2 visits, have been absolutely horrific. My golden retrievers cut was choppy at best and my little malitpom was cut on his leg. I wasn't called when it happened but told when I picked him up. My golden works come back from them with bumps all over her skin. I am highly suspicious that they are not bathing the dogs with fresh water. Needless to say, I have found another groomer that does a much better job and the dogs come home a lot happier.
I had my 2 pom/yorkie mix pups groomed here today for 1st time. Service was excellent and my pups look great. I'll definitely bring them back here.
They always take such good care of my fur baby. And she is always so beautiful after she is trim and cleaned up. Thank you so much.
They do a great job my dog loves them and totally cooperates
It is so hard to find a cat groomer. These people know how to calm my high strung longhair enough to groom his fur down to almost nothing. As a welcome bonus they are HAF as much money than anywhere else I called. And you can drop in and they will clip his nails while I wait. When Bubbles tries to "escape" Bobby softly tells him to stand still Bubbles ACTUALLY DOES IT! Great place. Great people. Great job. And GREAT PRICE.
These groomers by far deserve 10+ stars in my experience here. My little girl came home with painted nails, as well..
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
