Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts
Google reviewers rate Barker and Sons Plumbing & Rooter 4.8 out of 5 based on 4613 reviews, with the owner responding to 80% of them. Customers frequently praise the punctuality of technicians, detailed explanations of repairs, and clear communication regarding service options. Recurring themes include professional conduct and same-day availability for plumbing issues like water heater maintenance and pipe leaks. However, some low-star reviews cite high pricing for minor tasks, lack of cleanup, and instances of delayed arrival or poor phone responsiveness.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
4,613 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
Middle half of what 559 customers paid ($292–$1.9k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and polite and true to there word.”
“they stringed us along for 4 hours then a text stating cant come till tomorrow Extremely unprofessional business”
“From start to finish, a great experience in customer service.”
“Want to spend an arm and a leg and get the worst service?”
“He showed up on time and was very patient in explaining the procedure that was going to take place.”
“Total duration of the project was 4 days with the 3rd day being a no-show.”
“Extremely communicative and Jesse is a great onsite technician.”
“…ut once you question and ask them to follow up on work done, you are ignored.…”
“Great job and would highly recommend Baker & Sons for any of your plumbing needs!”
“I highly recommend them if you need plumbing services.”
“Ali was my plumber and he gave me a good price to replace the wax ring under my toilet and hopefully fix the leak in my downstairs ceiling.”
“Instead, I was quoted $9,000–$12,000, which felt extremely overpriced.”
“Tanner and Jesse showed up and were polite, clear and transparent.”
“Experience was decent until plumber showed up with a camera and started lying about seeing a double combi installed and being illegal.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Barker and Sons Plumbing & Rooter for 8 kinds of job. Pick one to see what they paid and said.
Barker and son plumbing are fixing my walkin tub faucets for me. They are doing a great job. They keep you informed every step of the way. I recommend them very highly. They are finished with the project and they did a wonderful job for me. Very professional and polite and true to there word. I highly recommend the…
Dylan was awesome! Very detailed and knowledgeable. I was very impressed with Barker & Son’s ! Dylan checked every plumbing device in my house, took detailed photos which he shared with me. Dylan also explained everything that needed to be addressed during this visit. 5 Star service!
Best service out there. Smelt a small gas leak coming from my fireplace. Called they said they had a tech in my area and they were here in 15 minutes after calling. Came in inspected it explained everything in great detail which was nice , took about 5 minutes to cap and it was done. Would definitely recommend this business and tech
Alex was just great helpful and explained every detail of the work! Great job and would highly recommend Baker & Sons for any of your plumbing needs!
This company is amazing! They actually pick the phone—no recordings or leaving messages! They promptly sent out a technician (on a Sunday) who knew exactly what to do. He not only repaired our pipe, he improved everything with a better valve and pipe routing. We will definitely call Barker & Sons again the next time we need a repair!
Todd did a really outstanding job. He was extremely professional, helpful and courteous. Todd was very knowledgeable. And everything was done quickly and thoroughly.
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 407 | $205–$478 |
| Plumbing pipe repair | 355 | $305–$1.1k |
| Plumbing leak detection | 333 | $54–$495 |
| Toilet repair | 267 | $209–$607 |
| Water heater installation | 204 | $1.2k–$2.4k |
| Plumbing leak repair | 184 | $248–$1.2k |
| Faucet repair | 155 | $271–$659 |
| Outdoor plumbing system repair | 126 | $321–$1.0k |
4.8 ★★★★★ 4,613 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
todd was amazing so informative quick and helpful.
Barker and son plumbing are fixing my walkin tub faucets for me. They are doing a great job. They keep you informed every step of the way. I recommend them very highly. They are finished with the project and they did a wonderful job for me. Very professional and polite and true to there word. I highly recommend the quality of there work. And they did mot rush the job To finish. Thank you again semper fi
Ricky was an amazing technician. He showed up on time and was very patient in explaining the procedure that was going to take place. I’ll definitely be using them to do all my plumbing services.
Great team. Extremely communicative and Jesse is a great onsite technician. Definitely recommend.
Iheb was great. I won’t use anyone other than Barker And Sons for my plumbing needs.
Dylan was awesome! Very detailed and knowledgeable. I was very impressed with Barker & Son’s ! Dylan checked every plumbing device in my house, took detailed photos which he shared with me. Dylan also explained everything that needed to be addressed during this visit. 5 Star service!
I needed some maintenance done on my old water heater and called Barker and Sons. Corey arrived the same day to do the service and he was extremely knowledgeable and personable. He answered all my questions and flushed the heater and also installed a new emergency valve that needed to be replaced. Water heater works great again, thank you, Corey! I will definitely be using Barker and Sons on any future plumbing projects.
Best service out there. Smelt a small gas leak coming from my fireplace. Called they said they had a tech in my area and they were here in 15 minutes after calling. Came in inspected it explained everything in great detail which was nice , took about 5 minutes to cap and it was done. Would definitely recommend this business and tech
From start to finish, a great experience in customer service. My call with Tina this morning was a delight - “how can we make your day better?” - she is the gold standard on how to speak to customers. I was kept updated all the way through the morning on ETA. Tanner and Jesse showed up and were polite, clear and transparent. They chose the most conservative approach first which I greatly appreciated. They scoped the entire system and showed us all the footage. They have presented us with several options for going forward and there was no charge for today’s house call. I almost fell over when he said that! They have really impressed me and if we move forward, we will definitely use them.
I will always go to them for my plumbing needs. They work great as a team, very transparent, and work within budgets with multiple solutions. With an older home i have had quite a few issues come up over the years and they have been there through it all with me and have always taken care of me.
Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts
