Pet groomer · New Brunswick, NJ · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%89+23.2Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 110 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 78%
4.9★★★★★70 Google reviews · 24 photos
97%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Barkly Pet Grooming and Shop 4.9 out of 5 based on 70 reviews. Customers frequently praise the clean facility, friendly staff, and effective handling of nervous or matted animals, noting that online booking and communication are convenient. Grooming services include baths, haircuts, and nail trims for dogs and cats. One reviewer criticized the pricing after finding the online estimate for a basic bath and trim to be higher than expected, though the owner responded to 97% of all reviews.
Google rating: 4.9 out of 5 from 70 reviews (97% five-star).
Reviews on this page: 70 Google reviews (59 with written comments, 18 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 24, 2026.
Service: Pet Groomer serving New Brunswick, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Barkly Pet Grooming and ShopPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barkly Pet Grooming and Shop: 94/100 on this factor. Category median: 86.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barkly Pet Grooming and Shop: 89/100 on this factor. Category median: 82.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barkly Pet Grooming and Shop: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barkly Pet Grooming and Shop: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
70 Google reviews we collected
4.9of 5
5 stars6897%
4 stars11%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
99%praise
Praise8999%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1343%
Reasonable1757%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3236%
Quality & results2730%
Would recommend1517%
Communication56%
Honesty & trust56%
Speed & response44%
Price & value22%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Overall a very great experience my dog come out looking amazing and the staff is very accommodating and friendly”
“Zoey did a fantastic job we are very happy and highly recommend this business.”
“Highly recommend Barkly Pet Groomers—we will definitely be back!”
“My dog's long coat was matted in places (Zoey explained it was in fact way worse than it looked) and Zoey spent hours combing them out, rather than si…”
“It’s not easy to find a place you truly trust with your pet, so I’m very happy I found Barkly.”
“Booking online was super easy and convenient, and when I walked in, I immediately noticed how beautiful, clean, and welcoming the salon was.”
“All that work for what I think is a very reasonable price AND there are lots of discounts.”
People customers mention
Zoey6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Barkly Pet Grooming and Shop for 8 kinds of job. Pick one to see what they paid and said.
DDiannaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★
Very friendly staff and beautiful place. My dogs seemed happy when I picked them up. Will definitely come back.
Update: when I arrived home and brushed my American Eskimo dog i noticed she was very uneven. Also a lot of fur was coming off her. Called and they will be seeing her tomorrow to try to fix it. Will…
AAlanie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Overall a very great experience my dog come out looking amazing and the staff is very accommodating and friendly
Reasonable priceDog grooming
DDavean12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This place is awesome! I have a labradoodle that had months of hair growth and the groomer took very good care of her. She came out looking great. I’ll be back on a regular schedule.
AAmandaLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
So kind, my dog normally hates the groomer and she was so happy, not shaking. Very knowledgeable staff.
Reasonable priceDog full service grooming
MMelissa7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’ve taken both of my pups to Barkly twice now for nail trims and I’m so happy I found them! My girls can be a little nervous, and this is the only place they’ve actually been comfortable. Everyone is so kind, patient and professional with them, which makes such a difference. You can tell they really know how to…
Reasonable priceDog nail trimming
YYao3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great first time experience. Brought my golden retriever Odin in and Kim did some fine work!
Typically Odin is running for the exit once his groom is over but he felt very comfortable here.
Very friendly staff and beautiful place. My dogs seemed happy when I picked them up. Will definitely come back.
Update: when I arrived home and brushed my American Eskimo dog i noticed she was very uneven. Also a lot of fur was coming off her. Called and they will be seeing her tomorrow to try to fix it. Will update after appointment
2nd update. I am pleased to say after returning, my Roxy was groomed by Kim who did a much better job grooming her. The shop also apologized for the inconvenience and gifted my pets with some treats. Next time ill make sure to book both my pets with Kim.
Response from the owner · a week ago
Dianna, we’re so happy to hear that your dogs enjoyed their visit! We look forward to seeing you all again soon!
A
Alanie Gomez2 reviewsiTotal number of Google reviews Alanie has written across all businesses on Google Maps, not just this one.
This place is awesome! I have a labradoodle that had months of hair growth and the groomer took very good care of her. She came out looking great. I’ll be back on a regular schedule.
Response from the owner · a week ago
Davean, thank you for stopping by and for your kind words! We look forward to seeing you both again soon! 🐾
A
Amanda GuadagninoLocal Guide · 8 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
So kind, my dog normally hates the groomer and she was so happy, not shaking. Very knowledgeable staff.
Price assessment: Reasonable price
Services: Dog full service grooming
Response from the owner · 2 weeks ago
We appreciate the wonderful review, Amanda. We are so glad your dog felt comfortable and happy with our grooming team. Our staff works hard to provide calm, knowledgeable care, and we appreciate you noticing. We look forward to seeing you both again.
M
Melissa M. Turi7 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
I’ve taken both of my pups to Barkly twice now for nail trims and I’m so happy I found them! My girls can be a little nervous, and this is the only place they’ve actually been comfortable. Everyone is so kind, patient and professional with them, which makes such a difference. You can tell they really know how to handle dogs and make them feel safe. We’ll definitely keep coming back!
Price assessment: Reasonable price
Services: Dog nail trimming
Response from the owner · 3 weeks ago
Hi Melissa! We greatly appreciate your review for our small business. We are so excited to see Fendi and Luna each time and were delighted to hear that they feel the same! Were so excited to see all of you again for your next visit :)
Y
Yao Jun Wang3 reviewsiTotal number of Google reviews Yao has written across all businesses on Google Maps, not just this one.
Great first time experience. Brought my golden retriever Odin in and Kim did some fine work!
Typically Odin is running for the exit once his groom is over but he felt very comfortable here.
Services: Dog full service grooming
Response from the owner · 3 weeks ago
Hi Yao! We are delighted to know that you were satisfied with our services and that we have earned a five star from you. We make it a prioOdin was so cute and behaved, and we are excited to see the both of you again!
A
Anita Kaplar4 reviewsiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
We are there the first time for try out. Big surprise there do the very best job. The staff is amazing. We are highly recommended this place
Price assessment: Great price
Services: Dog grooming, Dog bathing and blow dry, Dog grooming and styling, Dog nail trimming
Response from the owner · 4 weeks ago
Hi Anita! Thank you so much for taking the time to leave us a review, as well as including a picture of Maszat! We are excited to see the both of you again, and give Maszat the best grooming again!
E
emily cordovi1 reviewiTotal number of Google reviews emily has written across all businesses on Google Maps, not just this one.
Best customer service and Zoey killed it. 10/10 will definitely be coming here again!
Price assessment: Great price
Services: Dog full service grooming, Dog nail trimming
Response from the owner · 4 weeks ago
Hi Emily! We are so glad that you and Ella had a wonderful experience with us. We are delighted to hear that our staff was able to give you the best customer service; And Ella the best grooming from Zoey! We are excited to see you again soon!
D
Donna MoranLocal Guide · 64 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Brought my older cat here since she has not been grooming herself. Zoey did a fantastic job we are very happy and highly recommend this business. My cat was very depressed like she had given up, all she would do is lay in her bed and was not eating much. Since getting groomed she is so much happier, eating increased and her activity level too. Second visit.my older cat loves getting groomed here. Excellent!
Price assessment: Reasonable price
Services: Cat grooming and styling, Cat grooming, Cat bathing, Cat nail trimming
Response from the owner · 2 months ago
Hi Donna! As a small business, your thoughtful review means so much to us. We are so glad that you and Sassy enjoyed our Bath & Brush services with Zoey. We look forward to seeing you again for her next grooming visit! 😊
Q
Quinterra Drakeford1 reviewiTotal number of Google reviews Quinterra has written across all businesses on Google Maps, not just this one.
Absolutely loved our experience at Barkly Pet Groomers! 🐾 I brought both of my doodles in for baths and haircuts, and they came out looking SO cute, fresh, and perfectly groomed! 😍🐶🐶
The staff was incredibly friendly, accommodating, and attentive. I especially appreciated how they kept
me updated throughout the entire process—from start to finish. As a doodle mom, knowing my babies were being well taken care of meant everything to me! ❤️
I’m extremely pleased with their haircuts and the overall experience. Highly recommend Barkly Pet Groomers—we will definitely be back! 🐾✂️✨
Price assessment: Great price
Services: Dog grooming
Response from the owner · a month ago
Hi Quinterra! Thank you so much for your detailed review about your experience with us! We are honored to have you and both Angel and Jace to visit us. We look forward to seeing you again!
