iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 72 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★405 Google reviews
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight the company's punctuality, efficient tree removal, and thorough cleanup of debris. Reviewers note fair pricing, clear communication, and professional conduct during estimates and job completion. The owner responds to all reviews, addressing concerns such as a single report of a missed appointment for an estimate.
Google rating: 5.0 out of 5 from 405 reviews (100% five-star).
Reviews on this page: 405 Google reviews (400 with written comments, 43 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 21, 2026.
Service: Tree Service serving Vass, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barnes Brothers Tree Service, LLC: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barnes Brothers Tree Service, LLC: 99/100 on this factor. Category median: 93.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barnes Brothers Tree Service, LLC: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barnes Brothers Tree Service, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barnes Brothers Tree Service, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
405 Google reviews we collected
5.0of 5
5 stars403100%
4 stars00%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 400 written reviews
99%praise
Praise1,10999%
Complaints101%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4573%
Reasonable1727%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend21920%
Speed & response21819%
Staff & attitude21219%
Price & value19017%
Quality & results18116%
Communication565%
Honesty & trust434%
What customers talk about
We read 400 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’d definitely recommend Barnes Brothers Tree Service.”
“I can't recommend this company enough if you find yourself looking for their services!”
“…d his crew have been extremely professional, friendly, experienced, punctual, thorough, concerning and aware of thier surroundings and the task they w…”
“…time he completed the project, He and his crew have been extremely professional, friendly, experienced, punctual, thorough, concerning and aware of t…”
“They even earned themselves a last minute and additional task of taking down another Tree for me at a reasonable price.”
“All other tree services around the area were non-responsive, overpriced, and inconvenient (time available as my wife and I work full time).”
“…have been extremely professional, friendly, experienced, punctual, thorough, concerning and aware of thier surroundings and the task they were hired…”
“We were especially pleased to see they took extra care to ensure our paved driveway was not damaged during the project.”
“Great crew, easy to work with, and they clearly take pride in their work.”
“It’s rare to find service this honest and efficient.”
People customers mention
Jesse22 reviews
Bros15 reviews
Jon6 reviews
Jessie5 reviews
Pines4 reviews
County4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Barnes Brothers Tree Service, LLC for 5 kinds of job. Pick one to see what they paid and said.
Chris2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Barnes Brothers Tree Service just finished a very difficult tree trimming and tree removal that was close to the house. They were very careful and cleaned up everything and exceeded our expectations. The price was more than fair. We are enthusiastically recommending them. I don’t usually write reviews but felt they…
Tree trimming & pruningTree removal
Paul1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I’d definitely recommend Barnes Brothers Tree Service. They worked with my schedule, showed up on time, and did a great job taking down three dangerous pine trees for us. They even took the time to trim some dead branches from an adjacent tree while they were here, which I really appreciated. Great crew, easy to…
Great priceTree trimming & pruningTree removal
James2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Three trees removed near electric lines. Job was quick, careful and the cleanup perfect.
Carly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great experience from the initial estimate to the time of completion. Friendly, professional, honest. Highly recommend!
Great priceTree stump grindingTree stump removalTree trimming & pruning
Scherrie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Highly recommend Barnes Brothers Tree Service! From start to finish, they made the entire process so easy. When they came out for the estimate, they were friendly, professional, and listened to what I actually needed without trying to upsell me. Excellent communication throughout, and the quote was incredibly fair.…
Great priceTree trimming & pruningTree removal
Dennis2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Johnathan and Clark are without question professional, efficient, courteous and friendly to a fault! Clark insisted on picking up everything and I mean EVERYTHING ! The area where they dropped the tree was more clean when they were finished than when they started. It is so refreshing to work with individuals whose…
The complete crew showed up ready to get the job done...and done right at that. Jesse and crew had a plan, and expedited it. They had the first 60 foot Tree down on the ground less than 10 minutes after they arrived and the entire project was complete under 2.5 hrs. From the beginning when Jesse with Barnes Brothers Tree Service initially came out to provide an estimate. And through the time he completed the project, He and his crew have been extremely professional, friendly, experienced, punctual, thorough, concerning and aware of thier surroundings and the task they were hired to complete. They even earned themselves a last minute and additional task of taking down another Tree for me at a reasonable price. Hiring Barnes Brothers Tree Service was the best decision I have made since the other like Services I have hired in the past. They spent just as much time doing the final cleaning up as they did in taking down and cutting up the trees and limbs. They will be hired for my next project without hesitation.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 4 days ago
Thanks man!
Chris Wilcox2 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Barnes Brothers Tree Service just finished a very difficult tree trimming and tree removal that was close to the house. They were very careful and cleaned up everything and exceeded our expectations. The price was more than fair. We are enthusiastically recommending them. I don’t usually write reviews but felt they deserve it.
Chris and Vic Wilcox
Southern Pines
Services: Tree trimming & pruning, Tree removal
Response from the owner · 6 days ago
Thank you!🇺🇸
Paul Chambers1 reviewiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
I’d definitely recommend Barnes Brothers Tree Service. They worked with my schedule, showed up on time, and did a great job taking down three dangerous pine trees for us. They even took the time to trim some dead branches from an adjacent tree while they were here, which I really appreciated. Great crew, easy to work with, and they clearly take pride in their work. I’d recommend Barnes Brothers to anyone needing tree work and will absolutely be calling them again.
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
Appreciate the review Paul! Great workin with you, as always
James Moriarty2 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Highly recommend Barnes Brothers Tree Service! From start to finish, they made the entire process so easy. When they came out for the estimate, they were friendly, professional, and listened to what I actually needed without trying to upsell me. Excellent communication throughout, and the quote was incredibly fair. It’s rare to find service this honest and efficient. I will definitely be using them again!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 4 weeks ago
Thanks Scherrie, we appreciate the work and the 400th review!
Dennis Logan2 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Johnathan and Clark are without question professional, efficient, courteous and friendly to a fault! Clark insisted on picking up everything and I mean EVERYTHING ! The area where they dropped the tree was more clean when they were finished than when they started. It is so refreshing to work with individuals whose work ethic runs deep. You guys are the best.
Response from the owner · a month ago
Appreciate it Dennis! It was a great job to finish our Friday out on. We enjoyed your company while working.
Suzanne Furman5 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Excellent service!! They were cutting the second tree down within 10 minutes of arrival and had everything completely cleaned and restored before they left. Worked my house into an already busy schedule. Service is exactly as marketed. Highly recommend!
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · a month ago
Thanks man! Really appreciate the review and it was great working for you.
Michael Fury9 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
