Experts Reviews · Company report
Barrett Tree Service East logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Barrett Tree Service East

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 181 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barrett Tree Service East is better than 95% of stump removal services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barrett Tree Service East is better than 92% of stump removal services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barrett Tree Service East is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barrett Tree Service East is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barrett Tree Service East is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barrett Tree Service East is better than —% of stump removal services.–
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Reviews for your job

Customers hired Barrett Tree Service East for 7 kinds of job.

Barrett Tree Service East for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “Tree trimming & pruning” · showing 40

Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

We had a very positive experience...

Tree trimming & pruning
Troy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We've used Barrett Tree Service for almost 20 years now (I remember when Trumbull used to come to do the estimates himself!). They do a great job keeping the trees in my yard healthy! They're on time and do a great job cleaning up after! Highly recommended!

Reasonable priceTree trimming & pruning
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As far as I can tell, the tree service is great. I had a little trouble communicating my requests about billing and was charged extra because of this.

Tree trimming & pruning+ Value
Niki10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

courteous, knowledgeable and easy to communicate with

Tree trimming & pruning
Jess6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Company was quick to send out knowledgeable and friendly consultant who turned around a fast itemized plan to care for our trees. Work was scheduled in a timely manner and all staff we interacted with were professional and seemed to really care about our trees.

Tree trimming & pruningService not listed
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

100% satisfied. Barrett walked the area, identified a plan, promptly removed a dead oak, and established a schedule for other work. They cleaned up after the tree removal, as well. I could not be more satisfied.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Used them for tree trimming service; not the cheapest but it seems like they knew and cared about tree health rather than just doing whatever works. Quick and clean work, no complaints.

Reasonable priceTree trimming & pruning
Kristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Barrett Tree once again did a great job with our trees. They were professional and friendly from quote through execution, and I highly recommend them as trusted service providers.

Reasonable priceTree trimming & pruning
Timber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My garden has been flourishing for many years under the stewardship of Barrett Tree Service. They take care of all aspects of tree care including the removal of a very large Norway Maple, yearly winter pruning, bio feeding as well as planting many additional specimens. Working with their expert arborist, Mr. Andac…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Kat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience working with Alden and his team to plan out some new trees for our yard and to get some TLC for the existing ones. They've been very responsive when I've had questions and were very easy to work with.

Reasonable priceTree trimming & pruningTree plantingTree transplanting
Judith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always available, extremely knowledgeable with a passion for forests and trees in urban environments. For those who care about the life of trees you can depend on Barrett.

Great priceCabling & bracingTree trimming & pruningTree planting
Doron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have a rental property where the tree over grew and started damaging the roof. Barrett had previously done some trimming for us on our primary home which I was very happy with. Our neighbots/friends also use Barrett and reported how happy they were. So I reached out again. The price was slightly higher than other…

Reasonable priceTree trimming & pruning
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had tree work done the day after a huge snowstorm, and their team helped us shovel part of our walkways and our yard to be able to access the trees! Even with Mother Nature's added difficulties for their work, they did an outstanding job. 10/10!

Reasonable priceTree trimming & pruning
Gillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Efficient, clear, and helpful!

Reasonable priceTree trimming & pruning
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Phil Perron, Hendrik Wenning, Zeke and Dan and their team members were excellent. Did a very professional job trimming and pruning our trees and had continued dialogue with us about how the work was being performed.

Reasonable priceTree trimming & pruning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

highly professional crew in every aspect of the scope of work

Great priceTree trimming & pruning
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Barrett Tree Service East did a great job on our project from start to finish. They are knowledgable, responsible and responsive. Highly Recommend.

Reasonable priceCabling & bracingTree stump removalTree trimming & pruning
Betsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a wonderful experience with Barrett Tree Service East, Inc . The estimate was reasonable and the work was excellent.

Cabling & bracingTree trimming & pruning
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Barrett Tree Service East is one of those rare vendors that make doing business easy from start to finish. From the initial quote to scheduling, the actual work, invoicing, and payment, every step was seamless, efficient, and genuinely customer-focused. Their tree-pruning expertise is outstanding—truly above and…

Reasonable priceTree trimming & pruning
Candy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy to deal with and they do good work.

Reasonable priceCabling & bracingTree trimming & pruning
Gene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had trees trimmed back to prepare home for painting. Work was done on time and very professionally. Price was fair and reasonable for the volume of work.

Reasonable priceTree trimming & pruning
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding. Cheerful, responsive crew, superb supervision.

Tree trimming & pruning
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Keith was fantastic to work with.

Tree plantingTree removalTree trimming & pruning+ Punctuality+ Quality+ Professionalism
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Barrett Tree staff are extremely knowledgeable and do great work on our property. I especially appreciate their responsiveness and communication.

Tree trimming & pruningService not listed+ Responsiveness+ Quality+ Professionalism
Lynda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a crabapple tree that has looked lousy for over 20 years. Had someone come out and look at the tree, found out it had several issues from rust, moss, lichen and pests. After having Barrett come out and spray; this past spring, the tree flowered with a ton of new growth. the tree never looked better.

Customer photo from Lynda's review
Tree trimming & pruning+ Quality+ Professionalism+ Value
Margery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work. Arrangements are easy to make, and they come when they say they are going to come, and leave documentation of what they have done. We have had them come for several years to treat hemlocks for wooly adelgid, to protect an old ash from emerald ash borer, and to fertilize the ground under all of the…

Tree trimming & pruningService not listed
Raffael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable, friendly, and professional!

Tree plantingTree trimming & pruningService not listed+ Responsiveness+ Punctuality+ Quality
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used Barrett Tree Service for nearly ten years for all the properties I manage. They are professional, timely, and knowledgeable, particularly in the treatment and health of trees and shrubs. I keep them on a full year schedule.

Cabling & bracingTree plantingTree transplanting+ Responsiveness+ Punctuality+ Quality
rowena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Barrett has done lots of work for me over the years, from massive tree removal (with cranes lifting pieces over my house) to yearly spraying and tree trimming. I trust them completely and find them very organized, helpful, responsive and knowledgeable. Highly recommend.

Tree removalTree trimming & pruning+ Responsiveness+ Quality+ Professionalism
Esther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work, very professional and skilled, helpful, thoughtful of neighbors, proactive and great to work with...appreciate the quality results! Also, excited to learn it is an employee cooperative...great to know!

Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very pleased with the professionalism of the workers. Our trees are hard to reach and the climbers did a great job. They were considerate of all our neighbors. They respected our property and that of our neighbors and made sure everything was cleaned up before they left. They arrived on time and walked…

Tree trimming & pruning+ Quality+ Professionalism
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience from beginning to job completion!

Tree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
Lindsey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nothing but wonderful things to say about Barrett Tree. Everyone, especially Ben, was kind, thoughtful, knowledgeable and careful from planning our project to the end result. They listened to our concerns, provided extra care of the new patio and fence we just installed, were a pleasure to work with and a lot fun to…

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have one substantial weeping cherry in our very small urban yard on our patio. We love the tree because it provides shade, privacy and a great place for the birds and other wildlife. We did not want to cut it down. It was out of control. Arborist Alden Johnson came out to provide advice prior to the first and…

Customer photo from Helen's reviewCustomer photo from Helen's review
Tree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
Marian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone I interacted with at Barrett Tree was friendly, polite and professional. I've used 3 or 4 different tree companies over the years and Barrett Tree is by far the best. I will use them again without hesitation.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with their work. They provided sound advice and charged what they quoted. They were very easy to work with throughout the entire process of getting four trees trimmed.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
EdwardLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pleasant to work with, and very professional. Would hire again.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Bradford5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A great job from start to finish. Thoughtful and throughly knowledgeable crew. Totally satisfied with the work.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Barrett recently did three large oaks around my house and a neighbor's house. The crew was responsive and clean. They went above and beyond pruning the trees and the cleanup afterwards. I would highly recommend them to anyone in need of tree pruning services.

Tree trimming & pruning+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The onsite team was excellent. very responsive, very professional, and did great work. would highly recommend them!

Cabling & bracingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 71%Overpriced 0%Not sure 11%

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