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Barrett Tree Service East

Tree service · Waltham, MA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 42%
5.0 ★★★★★ 181 Google reviews · 24 photos
99%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Oct 2026latest review

Barrett Tree Service East at a glance

Google reviewers rate Barrett Tree Service East five stars based on 181 reviews, highlighting punctuality, thorough cleanup, and knowledgeable communication regarding tree health. Customers frequently note the company's professional approach to services like removal, pruning, and planting, often describing the staff as responsive and easy to work with. While most feedback is positive, one criticism mentions that pricing is slightly higher than competitors, though this is generally accepted for the quality of work provided.

  • Google rating: 5.0 out of 5 from 181 reviews (99% five-star).
  • Reviews on this page: 181 Google reviews (163 with written comments, 6 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Stump Removal Service serving Waltham, Massachusetts.

Data from Google, last updated November 2, 2026.

Score profile vs other stump removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction95Reliability92Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 95 (median 97)Reliability: 92 (median 97)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Barrett Tree Service EastStump Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barrett Tree Service East: 95/100 on this factor. Category median: 97.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barrett Tree Service East: 92/100 on this factor. Category median: 97.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barrett Tree Service East: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barrett Tree Service East: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barrett Tree Service East: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

181 Google reviews we collected

  • 5 stars17999%
  • 4 stars00%
  • 3 stars11%
  • 2 stars11%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 163 written reviews

  • Praise29999%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price518%
  • Reasonable2071%
  • Overpriced00%
  • Not sure311%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8729%
  • Speed & response5719%
  • Quality & results5418%
  • Would recommend3813%
  • Price & value269%
  • Communication217%
  • Honesty & trust207%

What customers talk about

We read 163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Super professional, always on time, get the work done faster than expected.”
  • “They're on time and do a great job cleaning up after!”
  • “They do a great job keeping the trees in my yard healthy!”
  • “I would highly recommend them for your tree service needs.”
  • “Pricing seemed fair for top-notch licensed and insured pros.”
  • “I had a little trouble communicating my requests about billing and was charged extra because of this.”
  • “They were professional and friendly from quote through execution, and I highly recommend them as trusted service providers.”

People customers mention

  • Keith 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Barrett Tree Service East for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I've used these guys twice. Super professional, always on time, get the work done faster than expected. Also very nerdy about trees, if you're into that.

Troy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We've used Barrett Tree Service for almost 20 years now (I remember when Trumbull used to come to do the estimates himself!). They do a great job keeping the trees in my yard healthy! They're on time and do a great job cleaning up after! Highly recommended!

Reasonable priceTree trimming & pruning
Carly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a very large tree removed from our property and Barrett tree service did an amazing job. They were quick, efficient and didn't leave any mess! Highly recommended!

Great priceTree stump grindingTree removal
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As far as I can tell, the tree service is great. I had a little trouble communicating my requests about billing and was charged extra because of this.

Tree trimming & pruning+ Value
JohnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Barrett. Greg went above and beyond for a consultation, taking time to explain how to care for all the large plants on our property and even looking at some of our neighbor's large trees. We contracted them to remove five large yew shrubs and the price and quality of the work was very…

Great priceTree stump grindingTree removal
JimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the 2nd time I've had Barrett Tree come out to my property for significant tree work. The last time 8 years ago they removed two trees and trimmed everything else. This time it was the same thing. In both cases the work was everything a homeowner could hope for. Quality work, cleaned up everything, great…

Photos

Customer reviews

5.0 ★★★★★ 181 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ann Freedman4 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a very positive experience...

  • Services: Tree trimming & pruning
Response from the owner · 3 weeks ago

Thank you for the excellent rating! We appreciate your support!

Jessica Smith2 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've used these guys twice. Super professional, always on time, get the work done faster than expected. Also very nerdy about trees, if you're into that.

Response from the owner · 2 weeks ago

Thanks Jessica! We're happy to hear you've enjoyed your experience with us.

Troy Murray4 reviewsTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've used Barrett Tree Service for almost 20 years now (I remember when Trumbull used to come to do the estimates himself!). They do a great job keeping the trees in my yard healthy! They're on time and do a great job cleaning up after! Highly recommended!

  • Price assessment: Reasonable price
  • Services: Tree trimming & pruning
Response from the owner · 2 weeks ago

Thank you, Troy, for your ongoing trust and kind words. We appreciate your recognition of our reliability and dedication to tree health and cleanup.

Carly Semerjian2 reviewsTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a very large tree removed from our property and Barrett tree service did an amazing job. They were quick, efficient and didn't leave any mess! Highly recommended!

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
Response from the owner · 3 weeks ago

Thank you for taking the time to write a review. We are glad that you had a great experience!

Karen Andres9 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As far as I can tell, the tree service is great. I had a little trouble communicating my requests about billing and was charged extra because of this.

  • Positive: Value
  • Services: Tree trimming & pruning
John WilsonLocal Guide · 24 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Barrett. Greg went above and beyond for a consultation, taking time to explain how to care for all the large plants on our property and even looking at some of our neighbor's large trees. We contracted them to remove five large yew shrubs and the price and quality of the work was very good. They spent time cleaning up the area after the work was done, leaving everything looking very good. The stump grinder did not damage the lawn it rolled across.

  • Price assessment: Great price
  • Services: Tree stump grinding, Tree removal
Niki Pugach10 reviewsTotal number of Google reviews Niki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

courteous, knowledgeable and easy to communicate with

  • Services: Tree trimming & pruning
Jim GarganiLocal Guide · 19 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the 2nd time I've had Barrett Tree come out to my property for significant tree work. The last time 8 years ago they removed two trees and trimmed everything else. This time it was the same thing. In both cases the work was everything a homeowner could hope for. Quality work, cleaned up everything, great communication, you name it. Pricing seemed fair for top-notch licensed and insured pros. In a few years I'll have them back again. VERY highly recommended. I wish every project was this easy. Just hire these guys, they're great.

Kate E. GoldbergLocal Guide · 13 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have loved working with Barrett Tree Service. They came out to help with cutting some trees and making them healthier and we actually have used them for a new lawn. They have this process with seeding which is so amazing. I can't believe in one month my lawn looks amazing. Justin Adams and Blake have been so helpful. Always showing me the process, answering questions and be so available. You should definetly use this company.

  • Price assessment: Not sure
  • Services: Service not listed
Jess Hicks6 reviewsTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Company was quick to send out knowledgeable and friendly consultant who turned around a fast itemized plan to care for our trees. Work was scheduled in a timely manner and all staff we interacted with were professional and seemed to really care about our trees.

  • Services: Tree trimming & pruning, Service not listed

Barrett Tree Service East on Google Maps →

Business details