Pest control service · Twin Falls, ID · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#219 of 363 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★300 Google reviews · 24 photos
97%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$120typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Barrier Pest Control technicians for their punctuality, thoroughness, and clear communication regarding treatments like spider barriers, wasp removal, and bill bug control. Reviewers note that staff often provide educational insights and address specific concerns beyond standard services. However, several one-star reviews criticize the company for misleading sales practices regarding monthly contracts, high cancellation fees, and a failure to resolve ongoing pest issues or follow through on promised treatments.
Google rating: 4.9 out of 5 from 300 reviews (97% five-star).
Reviews on this page: 300 Google reviews (249 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 25, 2026.
Service: Pest Control Service serving Twin Falls, Idaho.
Data from Google, last updated October 29, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Barrier Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barrier Pest Control: 91/100 on this factor. Category median: 94.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barrier Pest Control: 89/100 on this factor. Category median: 93.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barrier Pest Control: 93/100 on this factor. Category median: 96.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barrier Pest Control: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barrier Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barrier Pest Control: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
300 Google reviews we collected
4.9of 5
5 stars29197%
4 stars31%
3 stars00%
2 stars00%
1 star62%
Praise vs complaints
Phrases our text analysis found in 249 written reviews
98%praise
Praise39298%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price1724%
Reasonable5069%
Overpriced11%
Not sure46%
$120+11% vs typical pest control services
Middle half of what 54 customers paid ($96–$146) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14436%
Quality & results11829%
Speed & response5915%
Communication4411%
Would recommend205%
Price & value102%
Honesty & trust72%
What customers talk about
We read 249 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our technician Charles was very knowledgeable, thorough, and personable!”
“Barrier Pest Control did a great job of protecting my house against pests.”
“Signed a contract in July worst mistake ever their sales people lie had to have them come back to retreat because of spiders we didn't have a lot befo…”
“He was punctual and was helpful in recommending treatments/services.”
“The technician listened to my concerns and addressed all of them.”
“Would recommend Barrier to all homeowners for peace of mind.”
“Don’t recommend them!”
“Recommend this service good value Curtis professional”
“…of money tried to cancel within 10 days of service $270 cancellation fee had to call the tech back worst 😡 company ever my neighbors are also unsati…”
“As a company they responded very quickly to my request as a new customer and were very upfront about the quote and price for my home.”
“…bugs they lie about the service and have a $270 cancellation fee most dishonest business ever still have spiders inside centipedes box elder bugs and…”
People customers mention
Kenny8 reviews
Jacob8 reviews
Gage7 reviews
Mike5 reviews
Connor4 reviews
Tyler3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Barrier Pest Control for 8 kinds of job. Pick one to see what they paid and said.
RaymondLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Gage let me know when he was on the way and when he got here. He put out the poison and made sure there was no cob webs or wasp nest on the house.
Paid $120–140Reasonable priceGeneral pest inspection
MarciLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Drake did an amazing job! He was very thorough with a smile on his face. We would love him to come back for our next time.
Paid $120–140Reasonable priceService not listed
JaniceLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Barrier Pest Control did a great job of protecting my house against pests. Nathan was friendly and professional. I really appreciate not having pests in and around our house. Especially the spiders! Thanks Nathan!
Paid $140–160Reasonable priceHome inspection
Karen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Your technicians are very professional. From introducing themselves and explaining what they will be doing. I watched them spray the spider barrier on my home. They worked with precision in making sure that all areas were covered. It showed they cared about the job being done. It definitely wasn’t about just throw…
LarryLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Tyler Arnold completed our pest control service today. He asked if we had any concerns and we mentioned the wasps in our raspberries and blackberries. He suggested a trap to help control them and he installed it for us.
Tyler provided excellent service
Paid $140–160Great priceGeneral pest inspection
Michelle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I added the fly treatment and had my regular service today by Laura. Thank you for a thorough job and quickly addressing my concern!
Paid $200+Reasonable priceHome inspectionGeneral pest inspection
Gage let me know when he was on the way and when he got here. He put out the poison and made sure there was no cob webs or wasp nest on the house.
Price assessment: Reasonable price
Price: $120–140
Services: General pest inspection
Response from the owner · Edited 3 days ago
Raymond, we appreciate the review! Keeping you in the loop on arrival and making sure the property was clear of webs and nests is what we want every visit to look like. We’ll make sure the team hears your feedback. Thanks for trusting Barrier Pest Control with your home.
Sarah C5 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Drake did an amazing job! He was very thorough with a smile on his face. We would love him to come back for our next time.
Price assessment: Reasonable price
Price: $120–140
Services: Service not listed
Response from the owner · a week ago
Thank you, Marci! We’re glad the visit went so well and will pass your kind words along to the team. We’ve noted that you’d like the same technician for your next visit and will do our best to make that happen. We appreciate you choosing Barrier Pest Control!
Bryan & Debbie BorsellaLocal Guide · 12 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Mike did a great job! He was on time, professional, and thorough. He went above and beyond expectations We are very happy with Barrier and with Mike.
Response from the owner · Edited 3 weeks ago
Thank you, Bryan & Debbie! We're glad our Nampa team was on time, professional, and thorough, and that you're happy with Barrier. It's a privilege to serve our Middleton neighbors, and we'll make sure the team hears your kind words. We're here whenever you need us!
Anne M JacobiLocal Guide · 29 reviewsiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Anne, thank you for taking the time to leave this — glad the visit was a good one and that you walked away with useful information for spotting issues going forward, not just a treatment and a goodbye. We're proud to serve Eden through our Twin Falls team. Thanks for trusting us!
Diane Liston3 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
The technician listened to my concerns and addressed all of them. He educated me on some additional information about pest control. He went above and beyond the basic service. He was great. Thank you
Response from the owner · a month ago
Diane, thank you for this — it's exactly the kind of visit we aim for. Glad the technician took the time to actually listen and explain rather than just running through a checklist. We'll pass this along to the team. Thanks for choosing Barrier Pest Control!
Christina Forsgren6 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Kyle was vey friendly and accommodating. Did a great job!
Response from the owner · a month ago
Thank you Christina for the kind review! We're glad our technician was friendly, accommodating, and did a great job for you in fighting those pests. We appreciate you taking the time to share your experience!
Janice AyotteLocal Guide · 27 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Barrier Pest Control did a great job of protecting my house against pests. Nathan was friendly and professional. I really appreciate not having pests in and around our house. Especially the spiders! Thanks Nathan!
Price assessment: Reasonable price
Price: $140–160
Services: Home inspection
Pest type: Spiders
Response from the owner · Edited a month ago
Thank you Janice for the kind review! We're so glad our technician was friendly and professional, and that you're now enjoying a pest-free home — especially spider-free! Protecting your home is exactly what we aim to do, and we appreciate you taking the time to share your experience.
David Powell6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Services: Home inspection, Hornet & wasp extermination
Response from the owner · Edited a month ago
Thank you, David! We're glad our team could take care of the hornet and wasp issue quickly and get your home inspection handled the same visit. We appreciate the kind words and the five stars!
Jeanne Grossman7 reviewsiTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
Very personable and knowledgeable! Kyle was the service person
Price assessment: Reasonable price
Services: General pest inspection
Response from the owner · a month ago
Thank you, Jeanne! We're so glad you had a great pest control experience and that our team was able to answer your questions and put your mind at ease. We appreciate you taking the time to share this!
