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Bug B8 Pest Control

Pest control service · Twin Falls, ID · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 363 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 31 Google reviews · 8 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
Oct 2025latest review

Bug B8 Pest Control at a glance

Google reviewers rate Bug B8 Pest Control five stars based on thirty-one reviews, with the owner responding to seventy-four percent of them. Customers frequently cite punctuality, responsive communication, and reasonable pricing as key benefits. Services include wasp nest removal, rodent trapping, and general pest extermination. Recurring themes highlight thorough inspections, flexible scheduling, and proactive follow-up visits to ensure issues are resolved. No low-star reviews were provided to identify common criticisms.

  • Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
  • Reviews on this page: 31 Google reviews (29 with written comments).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: October 15, 2025.
  • Service: Pest Control Service serving Twin Falls, Idaho.

Data from Google, last updated October 29, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: reliability.

Satisfaction98Reliability97Craft & service98Value100Momentum–Replies to reviews–Satisfaction: 98 (median 94)Reliability: 97 (median 93)Craft & service: 98 (median 96)Value: 100 (median 100)
Bug B8 Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bug B8 Pest Control: 98/100 on this factor. Category median: 94.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bug B8 Pest Control: 97/100 on this factor. Category median: 93.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bug B8 Pest Control: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bug B8 Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–

Bar = this company · dark tick = category median.

Star ratings

31 Google reviews we collected

  • 5 stars31100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise6999%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1623%
  • Would recommend1420%
  • Quality & results1319%
  • Speed & response1116%
  • Communication710%
  • Price & value710%
  • Honesty & trust23%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great job very nice to work with and great follow-up.”
  • “I recommend them over anyone else in the Magic Valley.”
  • “They did an amazing job, knocked down a big wasp nest and sprayed the whole outside to prevent more from turning up.”
  • “Within 24 hours the crew came to set traps and inspect areas where the mice were gaining access inside the house.”
  • “The communication and customer service was excellent; keeping me updated at every step and working around various scheduling challenges.”
  • “On top of the great service the prices are very affordable.”
  • “Very professional, friendly, thorough, affordable, trustworthy, and customer oriented.”

People customers mention

  • David 4 reviews
  • Luis 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bug B8 Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Dickiesue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an amazing job, knocked down a big wasp nest and sprayed the whole outside to prevent more from turning up. Very friendly and helpfully. Also the price was half of what another company had quoted us for the same work. Thank you Bug B8 for everything.

Dean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came out to start service on our new home. Great job very nice to work with and great follow-up.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
ZaneLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Luis and David both know their products to keep out pests, and know how to treat their customers! Great pest control team with even better Customer service! I recommend them over anyone else in the Magic Valley.

Adriane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The Bug B8 team came to our rescue when we discovered that we had mice. Within 24 hours the crew came to set traps and inspect areas where the mice were gaining access inside the house. They didn't set and forget the traps but came back several times per week to check, remove, and reset additional traps. The…

KLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bug B8 is truly the best. Great guys, super responsive, and just on it. They know what they’re doing. They don’t nickel and dime customers to death. Your house will be a bug-free zone. We will be sticking with them for sure. 7mo update - Still 100% every bit as happy with Bug B8. I can’t think of another company…

+ Responsiveness+ Punctuality+ Quality
Alec1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had a skunk under our house that sprayed multiple times. I made the call to Dave, the owner of Bug B8. Him and his employee Luis came by the same day. They caught the skunk and fixed the entire problem, which included addressing multiple other issues with our house. Dave is very professional and knowledgeable in…

Photos

Customer reviews

5.0 ★★★★★ 31 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dickiesue Cates1 reviewTotal number of Google reviews Dickiesue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an amazing job, knocked down a big wasp nest and sprayed the whole outside to prevent more from turning up. Very friendly and helpfully. Also the price was half of what another company had quoted us for the same work. Thank you Bug B8 for everything.

Dean Hansen7 reviewsTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came out to start service on our new home. Great job very nice to work with and great follow-up.

  • Price assessment: Great price
  • Services: Home inspection, Hornet & wasp extermination, Rodent extermination
Matt SchofieldLocal Guide · 25 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David is amazing. Got to my issue quickly and treated it. Highly Recommend!

Zane MoserLocal Guide · 11 reviewsTotal number of Google reviews Zane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis and David both know their products to keep out pests, and know how to treat their customers! Great pest control team with even better Customer service! I recommend them over anyone else in the Magic Valley.

Adriane Maron5 reviewsTotal number of Google reviews Adriane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Bug B8 team came to our rescue when we discovered that we had mice. Within 24 hours the crew came to set traps and inspect areas where the mice were gaining access inside the house. They didn't set and forget the traps but came back several times per week to check, remove, and reset additional traps. The communication and customer service was excellent; keeping me updated at every step and working around various scheduling challenges. I'm so impressed with Bug B8 and am extremely grateful for their service.

K NLocal Guide · 25 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bug B8 is truly the best. Great guys, super responsive, and just on it. They know what they’re doing. They don’t nickel and dime customers to death. Your house will be a bug-free zone. We will be sticking with them for sure. 7mo update - Still 100% every bit as happy with Bug B8. I can’t think of another company where they continue to go above and beyond to take care of customers. Usually service gets worst with companies, but with Bug B8 we are always impressed. We greatly appreciate David and Luis, and their kindness, professionalism, generosity, and service to their customers and the community.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Alec Ross1 reviewTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a skunk under our house that sprayed multiple times. I made the call to Dave, the owner of Bug B8. Him and his employee Luis came by the same day. They caught the skunk and fixed the entire problem, which included addressing multiple other issues with our house. Dave is very professional and knowledgeable in his field and with what he does. We are very thankful and extremely happy with the results!!! We will definitely call him again if needed!

nancy fukumoto10 reviewsTotal number of Google reviews nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and great service!

  • Positive: Responsiveness, Professionalism
Response from the owner · 3 years ago

Thank you so much for the kind words!

jeanna malatestasunshine1 reviewTotal number of Google reviews jeanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used other big named companies in the past. It took them a few times to correct the situation a property had. I switched to Bug B8 Pest and it has always been a 1 and done. Sometimes things pop-up unexpectedly on my properties and last minute calls are made for service, I have been scheduled within days as opposed to other companies that I need to wait 2-3 weeks. I strongly recommend Bug B8 !! Thank you David !

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago

Thank you so much for the great feedback! The Bug B8 team appreciates you

Benjamin Childers5 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are awesome. I’ve used others in the area and none of them hold up to this company. David and Luis do an excellent job every time they come out and you can’t beat their price or their service par excellence..👍

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Bug & insect extermination, Home inspection, General pest inspection, Spider extermination
Response from the owner · 3 years ago

Thank you for the great feedback! The Bug B8 team appreciates you

Bug B8 Pest Control on Google Maps →

Business details