Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
Google reviewers rate Orkin five stars based on 312 reviews, noting the owner replied to 97% of feedback. Customers frequently highlight punctual arrivals, professional conduct, and thorough communication regarding pest treatments for insects and wasps. Recurring themes include efficient service, knowledge about safety for pets, and willingness to address concerns without additional charges. The sole negative review indicates a customer received unsolicited contact despite having no prior relationship with the company.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
312 Google reviews we collected
Phrases our text analysis found in 230 written reviews
Price verdicts customers left with their Google review
Middle half of what 55 customers paid ($78–$174) · gold mark = category median.
How often each topic comes up in the written reviews
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Julian was very professional and knew a lot of info about spraying for insects.”
“…ming her task (wasp extermination; general exterior inspection); and thorough in her wrap-up of Orkin support for my home going forward.…”
“He is always available if we have any concerns and quick to find solutions.”
“Followed up days later just to make sure everything was good.”
“We truly appreciate him and highly recommend Anthony to anyone looking for dependable, high quality service.”
“Dependable, protects our house and yard efficiently .”
“Fantastic customer service along with a great price!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Orkin for 8 kinds of job. Pick one to see what they paid and said.
We just had orkin come out to do some pest treatments around our house. Adam and his team were incredible and very professional. They got everything done accordingly. Would highly recommend.
I appreciate the professionalism all ORKIN employees provide. Having the options (3 services per yr) is a necessary especially when dealing with seasonal pest. Julian is especially knowledgeable of the service he provides. ORKINS kindness, great communication and willingness to return back (limited) with no…
Dependable, protects our house and yard efficiently . . Responds quickly to our concerns. Have used Orkin for years . No problems. julian is very knowledgeable and our dogs liked him. Did a great efficient job.
Adam always does an excellent service. He is though and listens to our concerns about pest issues. Excellent service and very friendly. We greatly appreciate the job he does.
My whole experience has been great. He explained everything very well. Very nice gentleman. You’re lucky to have him.
I was recommended Julian Gonzalez by a family member. He came to my home to perform the quarterly service and was on time, professional, and knowledgeable. I asked him multiple questions about the bait stations and other bugs on my property, which he was happy to answer. He also checked my crawlspace! Thank you, Julian!
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 47 | $58–$164 |
| General pest inspection | 46 | $58–$128 |
| Bug & insect extermination | 39 | $58–$133 |
| Spider extermination | 27 | $76–$166 |
| Rodent extermination | 26 | $83–$323 |
| Hornet & wasp extermination | 26 | $91–$282 |
| Ant extermination | 14 | $76–$214 |
| Mosquito extermination | 8 | $66–$106 |
5.0 ★★★★★ 312 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Employee was very polite Listened and was able to accommodate requests No bugs or mice now!
Thank you for the wonderful feedback! We're glad to hear that our employee was attentive and able to meet your needs effectively.- Riley, Office Manager
Anthony is above and beyond a stellar guy! He helped my business in Burley and made an extra trip to answer my questions and be sure we were taken care of. Huge thanks! Could not be happier!
Thank you for your wonderful feedback, Griffin! It’s fantastic to hear that Anthony went the extra mile to assist you and ensure your needs were met. We appreciate your kind words and are delighted that you're satisfied with our service. Your support means a lot to us!
Great service. Matt made sure all concerns were addressed and resolved. Followed up days later just to make sure everything was good. Definitely recommend!
Thank you for your fantastic review! It's wonderful to hear that Matt provided attentive service and followed up to ensure all your concerns were resolved. We truly appreciate your recommendation and your trust in us!
Julian do good job
Thank you for your positive feedback! It's wonderful to hear that Julian provided you with great service. We appreciate your support and hope you have a fantastic day!
Julian was very professional and knew a lot of info about spraying for insects. Especially about spiders. We haven't had any spiders since he has came. Would highly recommend them!!
Thank you for your wonderful feedback! It's great to hear that Julian provided you with professional service and valuable insights about spider control. We're glad to know that you haven't had any spider issues since his visit. Your recommendation means a lot to us!
Matthew is awesome! He is always available if we have any concerns and quick to find solutions. Very professional and friendly.
Thank you for the fantastic review! It’s wonderful to hear how Matthew has been so helpful and responsive to your concerns. We appreciate your recognition of his professionalism and friendliness. Your satisfaction is important to us!
Julian and his coworker were very professional and courteous.
Thank you for your kind words, Jim! We're glad to hear that Julian and his coworker provided you with professional and courteous service. Your feedback means a lot to us!
She was great,
Thank you for the fantastic rating, Ana! We're so glad to hear that you had a great experience with our team. Your feedback is appreciated!
We just had orkin come out to do some pest treatments around our house. Adam and his team were incredible and very professional. They got everything done accordingly. Would highly recommend.
Thank you for your wonderful feedback, Suzanne! We're delighted to hear that Adam and his team provided you with professional and effective service. Your recommendation means a lot to us, and we're glad to have met your expectations!
I appreciate the professionalism all ORKIN employees provide. Having the options (3 services per yr) is a necessary especially when dealing with seasonal pest. Julian is especially knowledgeable of the service he provides. ORKINS kindness, great communication and willingness to return back (limited) with no additional charges is what my family values. Thank you ORKIN.
Thank you for your thoughtful review! It's wonderful to hear that you appreciate the professionalism of our team and the options we offer for seasonal pest control. We're glad to know that Julian's expertise made a positive impact during your service. Your feedback about our communication and commitment to customer care is truly valued. We’re here to help whenever you need us!-Riley, Office Manager.
Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts
