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Bartlett Heating & Cooling
Atlanta, GA · 5.0★ (2,539)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58
RankPosition by Experts Score among all companies we track in this category.#24
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$317
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.3%

Bartlett Heating & Cooling for a/c preventive maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$112–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C preventive maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “A/C preventive maintenance” · showing 20

★★★★★ Paul · Edited 2 days ago

Evan Weaver was my assigned technician for ; today's visit. This tech was extremely professional, thorough, and did an amazingly comprehensive job. He explained potential options to me (for now and in the future), explained the potential benefits, and explained them in an order of priority which was really helpful.…

A/C system maintenanceCleaningA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ LW · Edited 3 weeks ago

Have used Bartlett for 5+ years now. Great staff and service! No high pressure sales pitch. Very honest team. Highly recommended! In that time I have also had unexpected things happen, and they are always quick to respond, and can get in quickly to fix the problem. It's like having a family member in your…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Jazz · a month ago

Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Beth · Edited a month ago

I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!

Great priceHVAC system maintenance
★★★★★ Scott · a month ago

Detailed, professional, and courteous. Pointed out some preventive maintenance to keep things running smooth. Thanks Quinton.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Ayako · Edited a month ago

Great service, had good recommendations for what our home needed.

HVAC system maintenanceA/C system maintenanceA/C preventive maintenance
★★★★★ Nicholas · a month ago

Friendly and professional!

Paid $2,000+Reasonable priceHVAC system maintenanceA/C preventive maintenanceHeating system maintenance
★★★★★ Preston · Edited 2 months ago

I could not have asked for a better technician to come service my HVAC. Mario was knowledgable, professional, pleasant and engaging. I felt that I was in good hands and everything is running smoothly. So glad he suggested a surge protector because I would hate to damage my system by any lightening strike. I have…

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceCleaning
★★★★★ Mark · Edited 2 months ago

Great job by Evan. Very professional. Was able to analyze refrigerant deficit and replenish as needed.

Paid $200–400Reasonable priceCleaningA/C preventive maintenance
★★★★★ Laura · 2 months ago

We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…

HVAC system repairHVAC system maintenanceHVAC duct & vent repair
★★★★★ Bettye · 2 months ago

Mario was very friendly and professional. He explained everything that he did in layman’s terms and also advised of some maintenance that may be needed in the future.

Paid $400–600A/C system maintenanceA/C preventive maintenance
★★★★★ Brian · Edited 2 months ago

Jason was great. Pleasant, efficient and thorough. He did a good job of talking through the current situation and long term planning for the life of our HVAC system.

Reasonable priceA/C preventive maintenance
★★★★★ Brad · Edited 2 months ago

Routine inspection and annual maintenance renewal. Included thorough cleaning, evaluation, and recommendations. Mitchell is happy to answer questions and discuss his process, and he does so with friendly enthusiasm. I've come to trust Mitchell over the years, and always specify him as the tech I want working on…

Paid $1,400–1,600Reasonable priceHVAC system maintenanceA/C system repairA/C preventive maintenance+ Value
★★★★★ Lulu · 2 months ago

Have been with Bartlett for almost a decade- would recommend them to everyone I know. The team is amazing- don’t try to oversell me. They explain everything to me and give me options- I truly appreciate this!!

Paid $600–800Reasonable priceHVAC system maintenanceA/C preventive maintenance
★★★★★ PG · Edited 3 months ago

I've been a customer for several years, and bought all three of my HVAC replacement systems through them several years ago. I continue to use them for maintenance, and they come out twice a year to check everything, which helps prolong the life of the equipment. Mario came out today and did a very thorough job of…

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Calvin · 3 months ago

Willie was great! Came out quickly on a 95° day after our A/C system stopped blowing cold air the night before. He was courteous and professional! Worked quickly and thoroughly, starting with the furnace. He had our system working within minutes upon finding the internal capacitor bad. Thanks Willie and thank you…

Paid $400–600Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Juan · 3 months ago

Awesome experience, Stephen explained everything well and as always a great company to hire

Great priceA/C preventive maintenance
★★★★★ Judith · 3 months ago

We love Bartlett -- it is run like a true family business. Gene is our tech, and he always does a great job. He is friendly, and efficient!!

Reasonable priceA/C preventive maintenance
★★★★★ Susan · 3 months ago

Jesse did excellent work

A/C system maintenanceCleaningA/C preventive maintenance
★★★★★ Alex · Edited 3 months ago

Jesse came out same day to fix a clogged condensation line. He crushed it

A/C preventive maintenance+ Responsiveness+ Punctuality+ Quality

Show more a/c preventive maintenance reviews (43 more) →

Why it scores 58How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction78
Reliability80
Craft & service12
Value20
Momentum51
Track record89
Accountability89

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