Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%92+32.2Reliability 15%92+13.8Craft & service 20%83+16.6Value 10%29+2.9Momentum 8%57+4.6Track record 7%87+6.1Accountability 5%92+4.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREBartlett Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 2,539 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Bartlett Heating & Cooling is better than 92% of HVAC contractors.A
92
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Bartlett Heating & Cooling is better than 92% of HVAC contractors.A
92
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Bartlett Heating & Cooling is better than 83% of HVAC contractors.A
83
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bartlett Heating & Cooling is better than 29% of HVAC contractors.D
29
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bartlett Heating & Cooling is better than 57% of HVAC contractors.C
57
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bartlett Heating & Cooling is better than 87% of HVAC contractors.A
87
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bartlett Heating & Cooling is better than 92% of HVAC contractors.A
92
Reviews for your job
Customers hired Bartlett Heating & Cooling for 8 kinds of job.
Bartlett Heating & Cooling for chimney flue cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$317-2% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 64%Overpriced 1%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 876 | $37–$295 |
| HVAC system repair | 317 | $205–$933 |
| A/C system maintenance | 158 | $39–$393 |
| Heating system maintenance | 106 | $39–$251 |
| Installation | 105 | $1.1k–$2.8k |
| Install AC | 87 | $1.4k–$3.2k |
| Heating system installation | 80 | $1.4k–$2.8k |
| A/C system repair | 73 | $209–$786 |
