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Bartlett Heating & Cooling
Atlanta, GA · 5.0★ (2,539)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58
RankPosition by Experts Score among all companies we track in this category.#24
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$317
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.3%

Bartlett Heating & Cooling for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Thermostat repair”

★★★★★ E. · Edited 3 months ago

I’d previously enrolled in Bartlett Heating & Cooling for its system tuneup & preventative maintenance program. I noticed water in my (safety) drain pan. I called on a Friday and on Saturday morning, Jason Kominoth showed up to serve as our service technician (as we had guests coming for the wknd). Jason took the…

Reasonable priceHVAC system maintenanceThermostat repair
★★★★★ toby · 4 months ago

Have used Bartlett for 11 years and like the way the service maintenance keeps you ahead of many service issues.

HVAC system repairHVAC system maintenanceCleaning
★★★★★ Jeannette · Edited a year ago

Recently Technician , Joshua Ellis from Bartlett Heating and Cooling , came on same day that I received notice of a potential problem with my newly installed system. Josh, who is always pleasant and extremely thorough, quickly solved the problem and gave me troubleshooting advice. The entire staff has…

Reasonable priceA/C system repairThermostat repair
★★★★★ John · Edited 2 years ago

So grateful for Tom's quick response to our AC situation. He dug into the issue and got resolved and saved us more days of frustration. Absolutely will refer him to our neighborhood.

A/C system maintenanceThermostat repair+ Quality+ Value
★★★★★ Deborah · 4 years ago

Exceptional company. We have used Bartlett for several years and never been disappointed. Besides regular maintenance they have completed several repairs for us and installed new equipment. They have also responded to a couple of emergency weekend calls. Everyone is friendly, professional, responsive, and…

HVAC system maintenanceInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Leslie · 5 years ago

Can't tell you how much we love Bartlett and Mr. Jerry specifically. We've been riding with them for almost a decade now. They are the only HVAC company we trust and they are worth every dime. Look no further!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Kristin · 6 years ago

Tommy from Bartlett Heating & Air was exceptional!! He was friendly, knowledgeable & thorough. I felt valued as a customer as he spent several hours at my home working to resolve my problem. Tommy answered my numerous questions and never made me feel like I was a burden or annoying him. He went above and beyond to…

A/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Olivier · Edited 4 years ago

Rating only, no written review.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · 5 years ago

Rating only, no written review.

Heating system repairThermostat repair+ Quality+ Professionalism

Why it scores 58How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction78
Reliability80
Craft & service12
Value20
Momentum51
Track record89
Accountability89

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