How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREBartlett Heating & Cooling
Better than 64% of HVAC contractors · #24 of 67
Bartlett Heating & Cooling for a/c preventive maintenance
Clear ✕All 63 Google reviews tagged “A/C preventive maintenance” · showing 20
Evan Weaver was my assigned technician for ; today's visit. This tech was extremely professional, thorough, and did an amazingly comprehensive job. He explained potential options to me (for now and in the future), explained the potential benefits, and explained them in an order of priority which was really helpful.…
Have used Bartlett for 5+ years now. Great staff and service! No high pressure sales pitch. Very honest team. Highly recommended! In that time I have also had unexpected things happen, and they are always quick to respond, and can get in quickly to fix the problem. It's like having a family member in your…
Bartlett is best HVAC company around. Been using them for 20yrs and our home environment is perfect. Most of the support came from “Mitchell”. Ask for him if he supports your area.
I have been using Bartlett for almost 30 years. I love working with a family business that has made me feel like an honorary Bartlett! The service is always top notch and I appreciate the support I get from them. Highly recommend!
Detailed, professional, and courteous. Pointed out some preventive maintenance to keep things running smooth. Thanks Quinton.
Great service, had good recommendations for what our home needed.
Friendly and professional!
I could not have asked for a better technician to come service my HVAC. Mario was knowledgable, professional, pleasant and engaging. I felt that I was in good hands and everything is running smoothly. So glad he suggested a surge protector because I would hate to damage my system by any lightening strike. I have…
Great job by Evan. Very professional. Was able to analyze refrigerant deficit and replenish as needed.
We’ve used Bartlett for years for all things related to home heating and air maintenance. We’ve had thermostats installed, major ductwork performed, and HVAC units installed - in addition to regular home maintenance on our previous very old systems. They’ve been great to work with and the folks we’ve had come by are…
Mario was very friendly and professional. He explained everything that he did in layman’s terms and also advised of some maintenance that may be needed in the future.
Jason was great. Pleasant, efficient and thorough. He did a good job of talking through the current situation and long term planning for the life of our HVAC system.
Routine inspection and annual maintenance renewal. Included thorough cleaning, evaluation, and recommendations. Mitchell is happy to answer questions and discuss his process, and he does so with friendly enthusiasm. I've come to trust Mitchell over the years, and always specify him as the tech I want working on…
Have been with Bartlett for almost a decade- would recommend them to everyone I know. The team is amazing- don’t try to oversell me. They explain everything to me and give me options- I truly appreciate this!!
I've been a customer for several years, and bought all three of my HVAC replacement systems through them several years ago. I continue to use them for maintenance, and they come out twice a year to check everything, which helps prolong the life of the equipment. Mario came out today and did a very thorough job of…
Willie was great! Came out quickly on a 95° day after our A/C system stopped blowing cold air the night before. He was courteous and professional! Worked quickly and thoroughly, starting with the furnace. He had our system working within minutes upon finding the internal capacitor bad. Thanks Willie and thank you…
Awesome experience, Stephen explained everything well and as always a great company to hire
We love Bartlett -- it is run like a true family business. Gene is our tech, and he always does a great job. He is friendly, and efficient!!
Jesse did excellent work
Jesse came out same day to fix a clogged condensation line. He crushed it
vs category
Blue = Bartlett, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%78+27.3Reliability 15%80+12Craft & service 20%12+2.4Value 10%20+2Momentum 8%51+4.1Track record 7%89+6.2Accountability 5%89+4.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
